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Delancey Haig

Lost£0
made from

AI facts

Current to 14 Oct 26

Delancey Haig held a Growth subscription under an executed order form of 9 Jun 2025 at £44k per year, running 3 Jul 2025 to 2 Jul 2026. Its notice of 19 May 2026 ended service on 2 Jul 2026, citing an in-house data platform and falling use. Saskia Mendes asked 18% of the organisation's questions in the last 12 months. No renewal order form exists, and the executed DPA's access removal and deletion duties still apply.

Read from 42 calls · 85 email threads · 18 tickets · 5 news items · 3 deals · 7 people · 21 documents, newest 30 Jun 26

AImade from

Profile

Updated 9 Oct 26
  • IndustryRecruitmentSource: CRM company record
  • Websitedelanceyhaig.exampleSource: CRM company record
  • CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
  • HQ cityLondonSource: CRM company record
  • Size620 employeesSource: CRM company record
  • CRM ownerHarvey DoyleSource: CRM company record · Account Executive · CSM Daniel Okafor
  • Customer since3 Jul 2024Source: first executed order form ctr_077_01, signed 19 Jun 2024 · Growth tier · In the CRM since 25 Mar 2024
  • TypeChurneddiffersSource: contracts and invoices (signals) · CRM stage former_customer · The sources disagree
  • StateLostSource: AI assessment · Written 14 Oct 2026
CRMmade from

AI opinion

Current to 14 Oct 26

Lost, because the customer chose an in-house build, gave formal notice, and the subscription ended on 2 Jul 2026. Daily use stayed far below the 40 licensed seats. Kwame Asante left the door open, so a win-back is possible if the in-house build falls short.

SignalsDocument roll-upDelancey Haig – RenewalDelancey Haig / BB-Demo – Check InThank you, and one request about the client pagesINV-077-0001Delancey Haig

AI · claude-opus-5-5 · 14 Oct 2026

AImade from

Key facts

Updated 9 Oct 26
  • TierGrowthSource: deal_077_02
  • Last contact2 Jul 2026Email: Thank you, and one request about the client pages · 99 days before 9 Oct 2026
  • Tenanteu-west-2Source: product analytics, reporting since Jul 2024 · 3 connectors configured
  • Licensed seats406 active users in Sep 2026
Computedmade from

Next step

Current to 14 Oct 26
What
Daniel Okafor replies to Saskia Mendes on her 30 Jun 2026 client pages request and confirms in writing that the executed DPA's access removal and deletion steps are complete. re_engage
Who
Daniel Okafor Daniel Okafor
When
This week by 9 Oct 2026
Why
Daniel Okafor should answer Saskia Mendes's unanswered 30 Jun 2026 request about the client pages and confirm the DPA access removal and deletion steps. A clean exit protects the warm relationship Kwame Asante left open for a win-back.

AI · claude-opus-5-5 · 14 Oct 2026

AImade from

The story

Current to 14 Oct 26
Lost

Lost: Delancey Haig's Growth subscription at £44k per year ended on 2 Jul 2026 after its 19 May 2026 notice cited an in-house data platform and falling use. Daniel Okafor must close the exit cleanly to keep a win-back open.

Lost: Delancey Haig held a Growth subscription at £44k per year under the executed order form of 9 Jun 2025, ending 2 Jul 2026. Its notice of 19 May 2026 confirmed non-renewal, and no renewal order form exists.

Calls put daily use at about seven to twelve of 40 seats; the usage-change figures are not on file. Saskia Mendes asked 18% of questions in the last 12 months, and AE Priya Raman left on 28 Aug 2026.

Kwame Asante, the CTO, called it a build-versus-buy conclusion on 9 Jun 2026 and left the door open. The risk is a poor exit: Saskia's 30 Jun 2026 client pages request shows no reply, and DPA deletion is unconfirmed.

Daniel Okafor should reply to Saskia and confirm the executed DPA's access removal and deletion steps in writing by 9 Oct 2026, keeping a win-back open.

AI · claude-opus-5-5 · 14 Oct 2026

AImade from

ARR journey

Updated 9 Oct 26
Updated 09 Oct 26
CSV
Contracted ARRInvoiced ARR
£0k£25k£50kNov 24Apr 25Sep 25Feb 26Jul 26newexpansionchurn£0k£0kJul 24: Contracted ARR £41,800; Invoiced ARR £41,800Aug 24: Contracted ARR £41,800; Invoiced ARR £41,800Sep 24: Contracted ARR £41,800; Invoiced ARR £41,800Oct 24: Contracted ARR £41,800; Invoiced ARR £41,800Nov 24: Contracted ARR £41,800; Invoiced ARR £41,800Dec 24: Contracted ARR £41,800; Invoiced ARR £41,800Jan 25: Contracted ARR £41,800; Invoiced ARR £41,800Feb 25: Contracted ARR £41,800; Invoiced ARR £41,800Mar 25: Contracted ARR £41,800; Invoiced ARR £41,800Apr 25: Contracted ARR £41,800; Invoiced ARR £41,800May 25: Contracted ARR £41,800; Invoiced ARR £41,800Jun 25: Contracted ARR £41,800; Invoiced ARR £41,800Jul 25: Contracted ARR £44,000; Invoiced ARR £44,000Aug 25: Contracted ARR £44,000; Invoiced ARR £44,000Sep 25: Contracted ARR £44,000; Invoiced ARR £44,000Oct 25: Contracted ARR £44,000; Invoiced ARR £44,000Nov 25: Contracted ARR £44,000; Invoiced ARR £44,000Dec 25: Contracted ARR £44,000; Invoiced ARR £44,000Jan 26: Contracted ARR £44,000; Invoiced ARR £44,000Feb 26: Contracted ARR £44,000; Invoiced ARR £44,000Mar 26: Contracted ARR £44,000; Invoiced ARR £44,000Apr 26: Contracted ARR £44,000; Invoiced ARR £44,000May 26: Contracted ARR £44,000; Invoiced ARR £44,000Jun 26: Contracted ARR £44,000; Invoiced ARR £44,000Jul 26: Contracted ARR £0; Invoiced ARR £0

One point per month; the dot and figure at the right end are the latest value. Dashed upright lines mark dated events. Latest (Jul 26): Contracted ARR £0k; Invoiced ARR £0k. Invoiced ARR matches Contracted ARR in every month, so it is drawn dashed over it. Basis: accounting system, facts.arr_monthly:org_077.

Show the figures as a table
MonthContracted ARRInvoiced ARR
Jul 24£41,800£41,800
Aug 24£41,800£41,800
Sep 24£41,800£41,800
Oct 24£41,800£41,800
Nov 24£41,800£41,800
Dec 24£41,800£41,800
Jan 25£41,800£41,800
Feb 25£41,800£41,800
Mar 25£41,800£41,800
Apr 25£41,800£41,800
May 25£41,800£41,800
Jun 25£41,800£41,800
Jul 25£44,000£44,000
Aug 25£44,000£44,000
Sep 25£44,000£44,000
Oct 25£44,000£44,000
Nov 25£44,000£44,000
Dec 25£44,000£44,000
Jan 26£44,000£44,000
Feb 26£44,000£44,000
Mar 26£44,000£44,000
Apr 26£44,000£44,000
May 26£44,000£44,000
Jun 26£44,000£44,000
Jul 26£0£0
Accountingmade from

Platform usage

Updated 9 Oct 26
Active users · Jul 26
6down 10 vs 3 months earlierof 40 included on the tier
Questions asked · Jul 26
30down 350 vs 3 months earlier
Connectors configured · Jul 26
3level vs 3 months earlierof 8 included on the tier
Active admins · Jul 26
1down 1 vs 3 months earlier
Data volume · Jul 26
1.8 GBdown 0.1 GB vs 3 months earlier
Active users and questions · monthlyUpdated 09 Oct 26
CSV
Left axisActive usersLicensed seatsIncluded users (40)Right axisQuestions asked
00201,000402,000Jul 24Oct 24Jan 25Apr 25Jul 25Oct 25Jan 26Apr 26Jul 26Included users (40)40630Jul 24: Active users 11; Licensed seats 40; Questions asked 246Aug 24: Active users 22; Licensed seats 40; Questions asked 319Sep 24: Active users 27; Licensed seats 40; Questions asked 1,045Oct 24: Active users 32; Licensed seats 40; Questions asked 1,455Nov 24: Active users 36; Licensed seats 40; Questions asked 1,472Dec 24: Active users 36; Licensed seats 40; Questions asked 1,177Jan 25: Active users 36; Licensed seats 40; Questions asked 1,593Feb 25: Active users 36; Licensed seats 40; Questions asked 1,488Mar 25: Active users 36; Licensed seats 40; Questions asked 1,563Apr 25: Active users 36; Licensed seats 40; Questions asked 1,489May 25: Active users 36; Licensed seats 40; Questions asked 1,509Jun 25: Active users 36; Licensed seats 40; Questions asked 1,542Jul 25: Active users 36; Licensed seats 40; Questions asked 1,708Aug 25: Active users 36; Licensed seats 40; Questions asked 922Sep 25: Active users 36; Licensed seats 40; Questions asked 1,665Oct 25: Active users 36; Licensed seats 40; Questions asked 1,780Nov 25: Active users 36; Licensed seats 40; Questions asked 1,513Dec 25: Active users 37; Licensed seats 40; Questions asked 1,309Jan 26: Active users 37; Licensed seats 40; Questions asked 1,513Feb 26: Active users 37; Licensed seats 40; Questions asked 1,531Mar 26: Active users 37; Licensed seats 40; Questions asked 1,546Apr 26: Active users 30; Licensed seats 40; Questions asked 1,100May 26: Active users 23; Licensed seats 40; Questions asked 740Jun 26: Active users 16; Licensed seats 40; Questions asked 380Jul 26: Active users 6; Licensed seats 40; Questions asked 30

Questions asked are read on the right axis, on their own scale, and users on the left: questions run to thousands a month where users run to hundreds. The dotted line is the allowance. Latest (Jul 26): Active users 6; Licensed seats 40; Questions asked 30. Basis: product usage, facts.usage_monthly:org_077, signals:org_077.

Show the figures as a table
MonthActive usersLicensed seatsQuestions asked
Jul 241140246
Aug 242240319
Sep 2427401,045
Oct 2432401,455
Nov 2436401,472
Dec 2436401,177
Jan 2536401,593
Feb 2536401,488
Mar 2536401,563
Apr 2536401,489
May 2536401,509
Jun 2536401,542
Jul 2536401,708
Aug 253640922
Sep 2536401,665
Oct 2536401,780
Nov 2536401,513
Dec 2537401,309
Jan 2637401,513
Feb 2637401,531
Mar 2637401,546
Apr 2630401,100
May 262340740
Jun 261640380
Jul 2664030
Connectors, admins and data volume · monthlyUpdated 09 Oct 26
CSV
Left axisConnectors configuredActive adminsIncluded connectors (8)Right axisData volume
00.0 GB47.5 GB815.0 GBJul 24Oct 24Jan 25Apr 25Jul 25Oct 25Jan 26Apr 26Jul 26Included connectors (8)311.8 GBJul 24: Connectors configured 2; Active admins 2; Data volume 3.34 GBAug 24: Connectors configured 5; Active admins 2; Data volume 8.53 GBSep 24: Connectors configured 5; Active admins 2; Data volume 8.69 GBOct 24: Connectors configured 5; Active admins 2; Data volume 8.86 GBNov 24: Connectors configured 6; Active admins 2; Data volume 10.83 GBDec 24: Connectors configured 6; Active admins 2; Data volume 11.03 GBJan 25: Connectors configured 6; Active admins 2; Data volume 11.24 GBFeb 25: Connectors configured 6; Active admins 2; Data volume 11.42 GBMar 25: Connectors configured 6; Active admins 2; Data volume 11.63 GBApr 25: Connectors configured 6; Active admins 2; Data volume 11.82 GBMay 25: Connectors configured 6; Active admins 2; Data volume 12.03 GBJun 25: Connectors configured 6; Active admins 2; Data volume 12.22 GBJul 25: Connectors configured 6; Active admins 2; Data volume 12.43 GBAug 25: Connectors configured 6; Active admins 2; Data volume 12.63 GBSep 25: Connectors configured 6; Active admins 2; Data volume 12.83 GBOct 25: Connectors configured 6; Active admins 2; Data volume 13.03 GBNov 25: Connectors configured 6; Active admins 2; Data volume 13.23 GBDec 25: Connectors configured 6; Active admins 2; Data volume 13.43 GBJan 26: Connectors configured 6; Active admins 2; Data volume 13.63 GBFeb 26: Connectors configured 6; Active admins 2; Data volume 13.82 GBMar 26: Connectors configured 6; Active admins 2; Data volume 12.63 GBApr 26: Connectors configured 4; Active admins 2; Data volume 6.53 GBMay 26: Connectors configured 4; Active admins 2; Data volume 4.51 GBJun 26: Connectors configured 3; Active admins 2; Data volume 1.88 GBJul 26: Connectors configured 3; Active admins 1; Data volume 1.83 GB

Data volume is read on the right axis, in GB, and connectors and admins on the left, as counts: one scale would flatten the counts. The dotted line is the allowance. Latest (Jul 26): Connectors configured 3; Active admins 1; Data volume 1.8 GB. Basis: product usage, facts.usage_monthly:org_077, signals:org_077.

Show the figures as a table
MonthConnectors configuredActive adminsData volume
Jul 24223.34 GB
Aug 24528.53 GB
Sep 24528.69 GB
Oct 24528.86 GB
Nov 246210.83 GB
Dec 246211.03 GB
Jan 256211.24 GB
Feb 256211.42 GB
Mar 256211.63 GB
Apr 256211.82 GB
May 256212.03 GB
Jun 256212.22 GB
Jul 256212.43 GB
Aug 256212.63 GB
Sep 256212.83 GB
Oct 256213.03 GB
Nov 256213.23 GB
Dec 256213.43 GB
Jan 266213.63 GB
Feb 266213.82 GB
Mar 266212.63 GB
Apr 26426.53 GB
May 26424.51 GB
Jun 26321.88 GB
Jul 26311.83 GB
Usagemade from

Documents

Updated 9 Oct 26

21 documents in 8 folders; 4 drafts hang on their executed paper. All documents

  • commercial
  • delivery
  • other
  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Open deals

Not yet analysedNo open deals.
CRMmade from

Open tickets

Not yet analysedNo open tickets.
Helpdeskmade from

Activity

CRMmade from

Contacts

CRMmade from

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • not yet analysed
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Delancey Haig's pages are written from 3 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 171 AI summaries of 177 raw things (calls, tickets, emails, news), 7 people (7 with an AI write-up) and 10 staff (0 with an AI write-up), shown on 15 pages.

The trail as a list (block, record, entity, raw row)
  • Activity page block
  • AI opinion page block
    • Delancey Haig lost to an in-house build AI record
      • Delancey Haig – New entity
        • Delancey Haig entity
          • accounting/customers.csv org_077 raw row
          • crm/companies.csv org_077 raw row
          • product_analytics/tenants.csv org_077 raw row
        • contracts/order_form_lines.csv ctr_077_01:1 raw row
        • contracts/order_form_lines.csv ctr_077_01:2 raw row
        • contracts/order_forms.csv ctr_077_01 raw row
        • crm/deal_line_items.csv deal_077_01:1 raw row
        • crm/deal_line_items.csv deal_077_01:2 raw row
        • +7 more
      • Delancey Haig – Renewal entity
        • Delancey Haig entity
          • accounting/customers.csv org_077 raw row
          • crm/companies.csv org_077 raw row
          • product_analytics/tenants.csv org_077 raw row
        • contracts/order_form_lines.csv ctr_077_02:1 raw row
        • contracts/order_forms.csv ctr_077_02 raw row
        • crm/deal_line_items.csv deal_077_02:1 raw row
        • crm/deal_stage_history.csv deal_077_02:1 raw row
        • crm/deal_stage_history.csv deal_077_02:2 raw row
        • +3 more
      • Delancey Haig – Renewal entity
        • Delancey Haig entity
          • accounting/customers.csv org_077 raw row
          • crm/companies.csv org_077 raw row
          • product_analytics/tenants.csv org_077 raw row
        • crm/deal_stage_history.csv deal_077_03:1 raw row
        • crm/deal_stage_history.csv deal_077_03:2 raw row
        • crm/deal_stage_history.csv deal_077_03:3 raw row
        • crm/deal_stage_history.csv deal_077_03:4 raw row
        • crm/deals.csv deal_077_03 raw row
      • Delancey Haig documents: non-renewal AI record
      • INV-077-0001 entity
        • Delancey Haig entity
          • accounting/customers.csv org_077 raw row
          • crm/companies.csv org_077 raw row
          • product_analytics/tenants.csv org_077 raw row
        • accounting/invoice_lines.csv inv_077_001:1 raw row
        • accounting/invoices.csv inv_077_001 raw row
        • accounting/payments.csv pay_077_001 raw row
      • INV-077-0002 entity
        • Delancey Haig entity
          • accounting/customers.csv org_077 raw row
          • crm/companies.csv org_077 raw row
          • product_analytics/tenants.csv org_077 raw row
        • accounting/invoice_lines.csv inv_077_002:1 raw row
        • accounting/invoices.csv inv_077_002 raw row
        • accounting/payments.csv pay_077_002 raw row
      • +84 more
  • ARR journey page block
    • facts.arr_monthly:org_077 facts table
      • Delancey Haig – New entity
        • Delancey Haig entity
          • accounting/customers.csv org_077 raw row
          • crm/companies.csv org_077 raw row
          • product_analytics/tenants.csv org_077 raw row
        • contracts/order_form_lines.csv ctr_077_01:1 raw row
        • contracts/order_form_lines.csv ctr_077_01:2 raw row
        • contracts/order_forms.csv ctr_077_01 raw row
        • crm/deal_line_items.csv deal_077_01:1 raw row
        • crm/deal_line_items.csv deal_077_01:2 raw row
        • +7 more
      • Delancey Haig – Renewal entity
        • Delancey Haig entity
          • accounting/customers.csv org_077 raw row
          • crm/companies.csv org_077 raw row
          • product_analytics/tenants.csv org_077 raw row
        • contracts/order_form_lines.csv ctr_077_02:1 raw row
        • contracts/order_forms.csv ctr_077_02 raw row
        • crm/deal_line_items.csv deal_077_02:1 raw row
        • crm/deal_stage_history.csv deal_077_02:1 raw row
        • crm/deal_stage_history.csv deal_077_02:2 raw row
        • +3 more
      • Delancey Haig – Renewal entity
        • Delancey Haig entity
          • accounting/customers.csv org_077 raw row
          • crm/companies.csv org_077 raw row
          • product_analytics/tenants.csv org_077 raw row
        • crm/deal_stage_history.csv deal_077_03:1 raw row
        • crm/deal_stage_history.csv deal_077_03:2 raw row
        • crm/deal_stage_history.csv deal_077_03:3 raw row
        • crm/deal_stage_history.csv deal_077_03:4 raw row
        • crm/deals.csv deal_077_03 raw row
      • INV-077-0001 entity
        • Delancey Haig entity
          • accounting/customers.csv org_077 raw row
          • crm/companies.csv org_077 raw row
          • product_analytics/tenants.csv org_077 raw row
        • accounting/invoice_lines.csv inv_077_001:1 raw row
        • accounting/invoices.csv inv_077_001 raw row
        • accounting/payments.csv pay_077_001 raw row
      • INV-077-0002 entity
        • Delancey Haig entity
          • accounting/customers.csv org_077 raw row
          • crm/companies.csv org_077 raw row
          • product_analytics/tenants.csv org_077 raw row
        • accounting/invoice_lines.csv inv_077_002:1 raw row
        • accounting/invoices.csv inv_077_002 raw row
        • accounting/payments.csv pay_077_002 raw row
      • INV-077-0003 entity
        • Delancey Haig entity
          • accounting/customers.csv org_077 raw row
          • crm/companies.csv org_077 raw row
          • product_analytics/tenants.csv org_077 raw row
        • accounting/invoice_lines.csv inv_077_003:1 raw row
        • accounting/invoices.csv inv_077_003 raw row
        • accounting/payments.csv pay_077_003 raw row
  • AI facts page block
    • Delancey Haig lost to an in-house build AI record
      • Delancey Haig – New entity
        • Delancey Haig entity
          • accounting/customers.csv org_077 raw row
          • crm/companies.csv org_077 raw row
          • product_analytics/tenants.csv org_077 raw row
        • contracts/order_form_lines.csv ctr_077_01:1 raw row
        • contracts/order_form_lines.csv ctr_077_01:2 raw row
        • contracts/order_forms.csv ctr_077_01 raw row
        • crm/deal_line_items.csv deal_077_01:1 raw row
        • crm/deal_line_items.csv deal_077_01:2 raw row
        • +7 more
      • Delancey Haig – Renewal entity
        • Delancey Haig entity
          • accounting/customers.csv org_077 raw row
          • crm/companies.csv org_077 raw row
          • product_analytics/tenants.csv org_077 raw row
        • contracts/order_form_lines.csv ctr_077_02:1 raw row
        • contracts/order_forms.csv ctr_077_02 raw row
        • crm/deal_line_items.csv deal_077_02:1 raw row
        • crm/deal_stage_history.csv deal_077_02:1 raw row
        • crm/deal_stage_history.csv deal_077_02:2 raw row
        • +3 more
      • Delancey Haig – Renewal entity
        • Delancey Haig entity
          • accounting/customers.csv org_077 raw row
          • crm/companies.csv org_077 raw row
          • product_analytics/tenants.csv org_077 raw row
        • crm/deal_stage_history.csv deal_077_03:1 raw row
        • crm/deal_stage_history.csv deal_077_03:2 raw row
        • crm/deal_stage_history.csv deal_077_03:3 raw row
        • crm/deal_stage_history.csv deal_077_03:4 raw row
        • crm/deals.csv deal_077_03 raw row
      • Delancey Haig documents: non-renewal AI record
      • INV-077-0001 entity
        • Delancey Haig entity
          • accounting/customers.csv org_077 raw row
          • crm/companies.csv org_077 raw row
          • product_analytics/tenants.csv org_077 raw row
        • accounting/invoice_lines.csv inv_077_001:1 raw row
        • accounting/invoices.csv inv_077_001 raw row
        • accounting/payments.csv pay_077_001 raw row
      • INV-077-0002 entity
        • Delancey Haig entity
          • accounting/customers.csv org_077 raw row
          • crm/companies.csv org_077 raw row
          • product_analytics/tenants.csv org_077 raw row
        • accounting/invoice_lines.csv inv_077_002:1 raw row
        • accounting/invoices.csv inv_077_002 raw row
        • accounting/payments.csv pay_077_002 raw row
      • +84 more
  • Contacts page block
    • Saskia Mendes entity
      • Delancey Haig entity
        • accounting/customers.csv org_077 raw row
        • crm/companies.csv org_077 raw row
        • product_analytics/tenants.csv org_077 raw row
      • crm/contacts.csv per_7701:org_077 raw row
      • product_analytics/users.csv usr_077_002 raw row
    • Rupert Lasker entity
      • Delancey Haig entity
        • accounting/customers.csv org_077 raw row
        • crm/companies.csv org_077 raw row
        • product_analytics/tenants.csv org_077 raw row
      • crm/contacts.csv per_7702:org_077 raw row
      • product_analytics/users.csv usr_077_004 raw row
    • Kwame Asante entity
      • Delancey Haig entity
        • accounting/customers.csv org_077 raw row
        • crm/companies.csv org_077 raw row
        • product_analytics/tenants.csv org_077 raw row
      • crm/contacts.csv per_7703:org_077 raw row
      • product_analytics/users.csv usr_077_005 raw row
    • Holly Tranter entity
      • Delancey Haig entity
        • accounting/customers.csv org_077 raw row
        • crm/companies.csv org_077 raw row
        • product_analytics/tenants.csv org_077 raw row
      • crm/contacts.csv per_7704:org_077 raw row
      • product_analytics/users.csv usr_077_001 raw row
    • Desmond Oyelaran entity
      • Delancey Haig entity
        • accounting/customers.csv org_077 raw row
        • crm/companies.csv org_077 raw row
        • product_analytics/tenants.csv org_077 raw row
      • crm/contacts.csv per_7705:org_077 raw row
    • Jess Ferrand entity
      • Delancey Haig entity
        • accounting/customers.csv org_077 raw row
        • crm/companies.csv org_077 raw row
        • product_analytics/tenants.csv org_077 raw row
      • crm/contacts.csv per_7706:org_077 raw row
      • product_analytics/users.csv usr_077_003 raw row
    • +1 more
  • Open deals (not yet analysed) page block
    • Documents page block
      • +15 more
    • hero page block
      • Key facts page block
        • Evidence trail page block
          • The story page block
            • Next step page block
              • Open tickets (not yet analysed) page block
                • Profile page block
                  • Sources page block
                    • Platform usage page block
                      Computedmade from
                      Sources AI · Accounting · Calls · Contracts · CRM · Documents · Events · Support · Email · Web · Usage
                      made from

                      BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

                      Help & Support

                      Open as a page

                      Help & Support

                      B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

                      How to use the site

                      How to ask

                      Press Ask Brain in the header. Type a question, or pick one of the examples.

                      The site itself does not call an AI model; answers in Claude come from the same figures you see here.

                      What the data covers

                      DataRecords
                      Organisations225
                      People at customers862
                      BB-Demo staff58
                      Calls1,995
                      Email threads3,013
                      Support tickets1,159
                      Documents1,218
                      Deals315
                      Invoices285
                      Events49
                      News items119

                      Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

                      BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

                      Who to contact

                      Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.
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