Company library

Sixteen BG-Demo company documents, all final and all read: two price books, twelve board packs, release notes and an incident report. None is executed, so no contract terms apply. The 20 Jul 2026 release notes promise a 07:00 refresh the 29 Jul 2026 incident report shows missed.

Executed: no company document has a stored status of executed, so no contracted price, term or service level comes from this folder. All 16 documents are stored as final and all 16 were read, so this roll-up covers the full set.

Open items: the Price Book dated 1 Dec 2025 is the current list for new business, owned by Bridget Kearsley. It does not state the changeover date for existing customers, implementation fees, add-on prices, the maximum discount or any service levels.

Open items: the Price Book v1 dated 23 Oct 2022 states no figures and gives service levels only in relative words. It is now the v1 baseline only, and both books say the executed order form decides what a customer pays.

Open items: the latest board pack, dated 16 Jul 2026, reports contracted ARR of £3.3m, 69 customers and headcount of 42 at the quarter end. It is a quarter-end position, not a current one, and it says the CRM to order form and invoice reconciliation is still to be done.

Contradictions: the Release Notes dated 20 Jul 2026 say service levels are unchanged, with the nightly refresh complete by 07:00 customer local time on business days. The Incident Report dated 29 Jul 2026 says the refresh after release four-twelve had not finished by its 07:00 target and brains answered on stale data.

Commitments: because no document here is executed, none carries a live contractual obligation. The incident report's own actions, refresh-completeness alerting and senior release cover, were both open at review and carry no dates.

Gaps: the incident report does not say which accounts are owed freshness credits, though it states only Enterprise is credited for data freshness. Whether customers acted on stale answers is not known from these documents.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026