CustomerHealthyARR £138k
No hard signal has fired, invoices are paid and questions asked rose 13% from May 2026. The CFO still questions what 200 Enterprise seats return ahead of the…
CustomerHealthyARR £129k
Vellacott Payments renewed Enterprise at £129,000 a year to 9 Jul 2027, pays within terms and asks more questions, though active users are flat at 124 of 160…
CustomerHealthyARR £125k
Ardcarne signed a £125,000 a year Enterprise order form on 4 Sep 2026, running to 30 Sep 2027, paid the £30,000 implementation invoice early and is now…
CustomerGrowingARR £125k
Active users up 42% and questions up 72% since May 2026 under the Enterprise order form at £125,000 a year, with an open expansion sponsored by Imogen Hartley.…
CustomerHealthyARR £125k
An executed Enterprise order form at £125,000 a year, both invoices paid within terms, and active users up 185% since May 2026. The CFO's challenge over unused…
CustomerHealthyARR £125k
Enterprise renewed on 18 Aug 2026 at £125,000 a year, every invoice is paid within terms, and usage held at 138 active users with questions up 14%. The CFO…
CustomerWatchARR £120k
The Enterprise renewal is 93 days away with a price rise, and the renewal paper conflicts on price and billing. Usage is rising and every invoice was paid…
CustomerGrowingARR £120k
Active users rose from 72 to 148 and questions from 942 to 3957 between May 2026 and September 2026, with connectors at 16. The renewal on 1 Apr 2027 needs the…
CustomerWatchARR £119k
The Enterprise renewal falls on 6 Jan 2027 at £125,000 against £119,000 today. Graeme Charlton, the CFO, is questioning seat value and wants a business case.…
CustomerGrowingARR £119k
Active users rose from 9 to 90 and questions from 60 to 5495 between May 2026 and September 2026. Invoices are paid within terms, and Phil Catterall has asked…
CustomerWatchARR £114k
Karin Sjöberg, the champion, had her platform user deactivated on 4 Sep 2026, and the 1 Sep 2026 call reported a usage drop. The Enterprise order form runs at…
CustomerWatchARR £110k
Enterprise at £110,000 with invoices paid and broad use, but champion Kelly Swainston has gone and Finance Director Steven Holroyd ties the 4 Apr 2027 renewal…
CustomerWatchARR £58k
The Growth renewal on 5 Jan 2027 is 88 days away, its price is not yet confirmed in writing, and Rajesh Mistry wants written usage proof. Active users and…
CustomerHealthyARR £58k
Pemaquid Analytics added two 10-user packs on 29 Sep 2026, active users rose from 19 to 41 since May 2026 and no invoice is overdue. The CFO still wants…
CustomerWatchARR £52k
Usage and connectors are rising and every invoice is paid within terms. The Growth renewal on 5 Feb 2027 is 119 days away with a price rise, and CFO Pieter de…
CustomerHealthyARR £52k
Active users and questions asked rose strongly through the summer, connectors reached 8 and every invoice was paid within terms. The CFO still wants a written…
CustomerAt riskARR £51k
The Growth renewal is 53 days away and Stuart Kenyon has refused to pay more for falling use against an unsigned £58,000 proposal. Ruth Ackroyd's platform…
CustomerHealthyARR £50k
Growth at £50,000 a year to 12 Mar 2027, both invoices paid within terms, and questions asked up from 647 to 1094 since May 2026. Points to close: Javier…
CustomerGrowingARR £50k
Active users rose from 30 to 40 and questions from 1430 to 2100 between May and September 2026. An Enterprise order form signed 7 Oct 2026 replaces the Growth…
CustomerHealthyARR £50k
Growth renewed at £50,000 on the order form signed 23 Jul 2026, all invoices were paid within terms, and questions asked rose 13% since 2026-05. An open…
CustomerHealthyARR £50k
Active users up 113% and questions asked up 408% since June 2026, connectors rising and both invoices paid within terms. The CFO wants a one-page ROI before…
CustomerHealthyARR £50k
A Growth customer at £50,000 a year with questions up 17% over four months and invoices paid before their due dates. The renewal is 81 days out, and the open…
CustomerHealthyARR £50k
The Growth subscription at £50,000 a year is paid within terms. Active users rose from 2 to 30 between May 2026 and September 2026, and Allison Pereira has…
CustomerWatchARR £50k
The only hard signal is a duplicate CRM record carrying £91,800 against £50,000 contracted. Pelton Grange Care renewed Growth at £50,000 on executed paper,…
CustomerGrowingARR £50k
Active users rose from 15 to 46 (207%) against 40 licensed, questions asked are up 733%, both invoices were paid within terms and a £12,000 expansion is at…
CustomerHealthyARR £50k
Usage is rising, with questions up 40% and active users up 19% since May 2026. Invoices are paid within terms and the champion wants an HR connector at the…
CustomerHealthyARR £50k
Questions asked rose from 571 to 740 (30%) and active users from 34 to 37 over four months, with no hard signal. The renewal on 2 Feb 2027 is exposed: finance…
CustomerHealthyARR £48k
The executed Growth order form, the CRM and the invoices agree at £48,500, all invoices were paid within terms and questions asked rose 14%. Finance's seat-use…
CustomerHealthyARR £48k
The executed Growth form at £48,500 runs to 30 Apr 2027, invoices are paid within terms and 36 users are active. Stuart Haworth is challenging value ahead of…
CustomerAt riskARR £48k
The Growth term ends 23 Nov 2026 with an unsigned £54,000 renewal proposal. Ruud Verhoeven has questioned value, and Femke van Gestel does not want to renew…
CustomerHealthyARR £48k
A Growth customer at £47,500 a year. Active users are up from 14 to 37 and questions up 567% since May, no hard signal fired and both invoices are paid. The…
CustomerWatchARR £48k
The Growth renewal falls in 90 days with the price moving from £47,500 to £50,000 (5.3%), while a renewal of £44,000 was quoted in 2025. Usage is steady, not…
CustomerHealthyARR £48k
A Growth customer on £47,500 whose active users rose from 26 to 38 (46%) and questions from 406 to 1116 (175%). Paid invoices were settled before their due…
CustomerWatchARR £48k
The Growth renewal on 28 Dec 2026 moves to £50,000 from £47,500, and Finance Director Philip Annear says he cannot defend the usage or say what the brain…
CustomerAt riskARR £47k
The Growth term ends 31 Oct 2026 with renewal in 23 days, the champion Siobhán Dunne's platform user was deactivated on 21 Aug 2026, and Brendan Moran is…
CustomerHealthyARR £45k
Hartside Student Living's Growth subscription is gaining users and questions month on month and no hard signal has fired. The CFO is weighing cost against…
CustomerAt riskARR £45k
The Growth renewal is 88 days away at £50,000 against £45,000, and Joost Verbeek will not discuss it while the over-billing dispute and repeated 07:00 refresh…
CustomerAt riskARR £44k
Renewal on 1 Dec 2026 at £50,000 against £44,000 (13.6%) meets falling usage, the champion's departure and a Finance Director who rejects any increase.…
CustomerHealthyARR £44k
No hard signal, invoices paid, active users steady at 38 of 40 and questions up 12% since May 2026. The CFO wants a measured value case before the 1 Apr 2027…
CustomerWatchARR £44k
Ellerby renewed Growth at £44,000 and pays on time, but champion Rebecca Oakes's platform account was deactivated, Megan Statham is the only admin, and the CFO…
CustomerHealthyARR £44k
No hard signal fired, active users held at 35 against 40 licensed, questions asked rose 12% and every invoice was paid within terms. The 1 Apr 2027 renewal…
CustomerAt riskARR £42k
Carnmoor signed a Starter renewal on 22 Sep 2026 at £22,000 a year, down from £41,800 on Growth. Active users fell from 34 to 22 (-35%) and the new CIO's…
CustomerWatchARR £22k
The Starter renewal at £22,000 is executed and paid, but two CRM records on one domain carry £40,525. Use is steady at 11 active users and leans heavily on one…
CustomerHealthyARR £22k
Coorabell Logistics is in its first Starter term with no hard signal. Active users rose from 3 to 11 and questions from 36 to 472 between 2026-05 and 2026-09.…
CustomerWatchARR £22k
Kadewerk Software renewed Starter at £22,000 and pays within terms, but its champion Sanne de Wit has left the platform and admin Yara El Idrissi reported…
CustomerWatchARR £22k
Champion Clodagh Fitzgerald's platform user was deactivated on 28 May 2026. The Starter term at £22,000 runs to 28 Aug 2027, invoices are paid within terms and…
CustomerHealthyARR £22k
Leiekant Accountants is Healthy: questions asked rose 44% and active users 25% over the last four months, both invoices were paid within terms and no hard…
CustomerWatchARR £22k
The Starter renewal at £22,000 is signed and paid, and usage held through September 2026. However, the CRM carries a duplicate record, overstating ARR at…
CustomerHealthyARR £22k
A Starter customer since 25 Jun 2026 whose usage has climbed every month, with both invoices paid within terms and no hard signal. The main exposure is…
CustomerAt riskARR £22k
The Starter renewal on 1 Feb 2027 is 115 days away and champion Arnaud Janssens was deactivated as a platform user on 4 Sep 2026. A CRM sync fault has no cause…