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What the paper says

Document roll-up

As at Fri 9 Oct 2026

Growth MSA, DPA and order form signed 18 Mar 2026 (£50k a year, 1 Apr 2026 to 31 Mar 2027), plus an add-on order form of 29 Sep 2026 for two 10-user packs at £8,000 a year. No executed document sets a renewal notice period.

Executed: The order form signed 18 Mar 2026 sets the Growth tier at £50k a year plus a £12k one-off implementation, from 1 Apr 2026 to 31 Mar 2027, billed annual, in advance. The MSA and DPA signed the same day sit beneath it.

Executed: A second order form, signed 29 Sep 2026, adds two ADD-USERS-10 packs at £8,000 a year from 30 Sep 2026 to 31 Mar 2027. Its £4,011 total contract value covers that part year only, so it is not the annual charge.

Open items: The expansion proposals of 10 Aug 2026 (draft) and 13 Aug 2026 (final) quote £8,000 and £4,011 without reconciling them. The 29 Sep 2026 order form now governs that expansion.

Open items: The draft proposal of 4 Feb 2026, the proposal of 9 Feb 2026 and the draft MSA of 26 Feb 2026 are superseded by the executed paper of 18 Mar 2026. The 9 Feb 2026 proposal is final in storage, but it remains a proposal.

Contradictions: The draft MSA of 26 Feb 2026 words the nightly refresh as before the start of the customer's business day. The executed MSA sets 07:00 customer local time and states that it supersedes that draft.

Contradictions: The 13 Aug 2026 proposal does not say how many users, connectors or teams the expansion adds. The executed add-on order form of 29 Sep 2026 specifies two packs of 10 users.

Commitments: The executed paper commits to availability of 99.5% and a P1 first response within 1 business hour. The service credit is 10% of one month's fee for availability breaches only, so stale data earns no credit.

Commitments: Payment is due 30 days from the invoice date. The DPA keeps Customer Data inside the customer's Snowflake account and requires breach notice without undue delay.

Gaps: All 12 documents held were read. No executed document sets a renewal notice period or auto-renewal for the term ending 31 Mar 2027.

Gaps: Every customer signature is shown only as an authorised signatory, so the documents do not show who signed for Pemaquid Analytics. No connector delivery dates are stated, and invoices and payments are not shown here.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

Executed terms

As at Fri 9 Oct 2026
  • Billingannual, in advanceSource: doc_087_007
  • End2027-03-31Source: doc_087_007
  • Price£50,000 a yearSource: doc_087_007
  • Service levels["Availability 99.5%", "P1 first response 1 business hour", "Service credit 10% of one month's fee, availability only"]Source: doc_087_007
  • Start2026-04-01Source: doc_087_007
  • Term months12Source: doc_087_007

Documents

Updated 9 Oct 26

12 documents in 5 folders; 2 drafts hang on their executed paper.

  • commercial
  • delivery
  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Contradictions

As at Fri 9 Oct 2026
DocumentAgainstWhat differs
Pemaquid Analytics - Master Services Agreement v2Pemaquid Analytics - Master Services Agreement (signed)The draft MSA of 26 Feb 2026 sets the nightly refresh before the start of the customer's business day. The executed MSA of 18 Mar 2026 sets 07:00 customer local time.
Pemaquid Analytics - ProposalPemaquid Analytics - Order Form (signed)The 13 Aug 2026 proposal leaves the expansion scope unquantified and the £4,011 figure unexplained. The executed order form of 29 Sep 2026 specifies two 10-user packs and a part-year total.

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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