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Known limits

What to bear in mind

Synthetic company. BG-Demo and every organisation, person and document here are fictional; the setting (cities, industries, regulation) is real.
Three quarters of the world. This build has 225 organisations over four years; the full world has 300, added when the last quarter is built.
AI text only where it is written. Each AI block cites the records it was written from; a record the AI has not read yet has no AI block rather than an empty one.
Keyword search. Find and the search tool match words (BM25); semantic search arrives with Cortex Search in your own Snowflake account.
Ask B answers through Claude. Ask B sends your question to Claude through the B-Glass connector, which reads the same records as these pages, read-only, with a source for every claim. When the connector is offline the panel says so.
No view counts. Document importance uses state, category, recency and how often our own analyses cite a document, not how often people open it.
A date shift re-reads everything. Moving the as-of date forward re-opens every AI record.

Staticmade from

What it covers

Updated 9 Oct 26

Organisations225

Calls1,995

Email threads3,013

Tickets1,159

Documents1,218

Computedmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.