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Pemaquid Analytics

Healthy£58kRenews 1 Apr 27
made from

AI facts

As at Fri 9 Oct 2026

Pemaquid Analytics holds a Growth subscription at £50k a year under the order form signed 18 Mar 2026, running 1 Apr 2026 to 31 Mar 2027, plus an add-on order form signed 29 Sep 2026 for two 10-user packs at £8,000 a year. Active users went from 19 in May 2026 to 41 in September 2026 (116%). The renewal falls on 1 Apr 2027, 174 days away, and no executed document sets a notice period. Invoice INV-087-0003 for £4,011 is open and due 30 Oct 2026.

Read from 15 calls · 26 email threads · 7 tickets · 2 deals · 6 people · 12 documents, newest 7 Oct 26

AImade from

Profile

Updated 9 Oct 26
  • IndustryB2B softwareSource: CRM company record
  • Websitepemaquid.exampleSource: CRM company record
  • CountryUnited StatesSource: CRM company record · CRM code US · Region US
  • HQ cityBostonSource: CRM company record
  • Size260 employeesSource: CRM company record
  • CRM ownerJordan PikeSource: CRM company record · Account Executive, US · CSM Hollie Grieve
  • Customer since1 Apr 2026Source: first executed order form ctr_087_01, signed 18 Mar 2026 · Growth tier · In the CRM since 12 Dec 2025
  • TypeCustomerSource: contracts and invoices (signals) · CRM stage customer
  • StateHealthySource: AI assessment · As at Fri 9 Oct 2026 · written 15 Oct 2026
CRMmade from

AI opinion

As at Fri 9 Oct 2026

Healthy, because active users and questions asked have more than doubled since May 2026, connectors rose to six and the earlier invoices were paid within terms. The CFO still frames the 1 Apr 2027 renewal as cost per seat, so a seat-usage payback case is the next move.

SignalsPemaquid Analytics - Order Form (signed)Pemaquid Analytics - Order Form (signed)Setting a time to talk through the renewalNightly refresh running behind schedule

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

AImade from

Key facts

Updated 9 Oct 26
  • Contracted ARR£58,000differsSource: executed order form ctr_087_02, 30 Sep 2026 to 31 Mar 2027 · CRM £58,000 · Invoiced run rate £54,011 · As of 9 Oct 2026 · The sources disagree
  • Next renewal1 Apr 2027Basis: order form ctr_087_02 ends 31 Mar 2027 · In 174 days · Renewal price £50,000 (-13.8%) · list price of the tier on the renewal date (price book); v1 prices and first-term discounts end at renewal
  • Term30 Sep 2026 to 31 Mar 2027Source: order form ctr_087_02 (expansion), signed 29 Sep 2026 · Billed annually · 60 seats, 8 connectors
  • TierGrowthSource: the current order form
  • Last contact8 Oct 2026Email: Following up on your support ticket · 1 days before 9 Oct 2026
  • Tenantus-east-1Source: product analytics, reporting since Apr 2026 · 6 connectors configured
  • Licensed seats6041 active users in Sep 2026 · Order form ctr_087_02: 60 seats
Computedmade from

Next step

As at Fri 9 Oct 2026
What
Jordan Pike sends Raymond Tsai a one-page payback case setting the £58k contracted against 41 active users of 60 licensed and questions asked by team. renewal
Who
Jordan Pike Jordan Pike
When
This month by 30 Oct 2026
Why
Jordan Pike should send Raymond Tsai a seat-usage payback case by 30 Oct 2026: 41 active users of 60 licensed in September against £58k contracted. That answers the CFO's cost-per-seat question well before the 1 Apr 2027 renewal.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

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The story

As at Fri 9 Oct 2026
Healthy

Healthy: active users rose from 19 to 41 and questions from 533 to 1367 since May 2026, and two 10-user packs were signed on 29 Sep 2026. Jordan Pike owes CFO Raymond Tsai a seat-usage payback case by 30 Oct 2026, ahead of the 1 Apr 2027 renewal.

Healthy. Pemaquid Analytics holds Growth at £50k a year under the order form signed 18 Mar 2026, plus two 10-user packs at £8,000 a year signed 29 Sep 2026, with renewal on 1 Apr 2027.

Active users rose from 19 in May 2026 to 41 in September 2026 against 60 licensed, and questions asked from 533 to 1367. Caitlin Mercer asks 21% of questions over 12 months, a key-person risk.

The 18 Sep 2026 ticket on MySQL connector timeouts left data stale, and Growth earns no freshness credit. The main risk is Raymond Tsai, the CFO, judging the renewal on actual cost against seats and real usage.

Jordan Pike sends Raymond a one-page seat-usage payback case by 30 Oct 2026, setting the £58k contracted against 41 active users of 60 licensed.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

AImade from

ARR journey

Updated 9 Oct 26
Updated 09 Oct 26
CSV
Contracted ARRInvoiced ARR
£0£30k£60kApr 26May 26Jun 26Jul 26Aug 26Sep 26newexpansion£58k£54kApr 26: Contracted ARR £50,000; Invoiced ARR £50,000May 26: Contracted ARR £50,000; Invoiced ARR £50,000Jun 26: Contracted ARR £50,000; Invoiced ARR £50,000Jul 26: Contracted ARR £50,000; Invoiced ARR £50,000Aug 26: Contracted ARR £50,000; Invoiced ARR £50,000Sep 26: Contracted ARR £58,000; Invoiced ARR £54,011

One point per month; the dot and figure at the right end are the latest value. Dashed upright lines mark dated events. Latest (Sep 26): Contracted ARR £58k; Invoiced ARR £54k. Basis: accounting system, facts.arr_monthly:org_087.

Show the figures as a table
MonthContracted ARRInvoiced ARR
Apr 26£50,000£50,000
May 26£50,000£50,000
Jun 26£50,000£50,000
Jul 26£50,000£50,000
Aug 26£50,000£50,000
Sep 26£58,000£54,011
Accountingmade from

Platform usage

Updated 9 Oct 26
Active users · Sep 26
41up 19 vs 3 months earlierof 40 included on the tier
Questions asked · Sep 26
1,367up 368 vs 3 months earlier
Connectors configured · Sep 26
6level vs 3 months earlierof 8 included on the tier
Active admins · Sep 26
2level vs 3 months earlier
Data volume · Sep 26
8.8 GBup 0.5 GB vs 3 months earlier
Active users and questions · monthlyUpdated 09 Oct 26
CSV
Left axisActive usersLicensed seatsIncluded users (40)Right axisQuestions asked
0030750601,500Apr 26May 26Jun 26Jul 26Aug 26Sep 26Included users (40)601,36741Apr 26: Active users 11; Licensed seats 40; Questions asked 248May 26: Active users 19; Licensed seats 40; Questions asked 533Jun 26: Active users 22; Licensed seats 40; Questions asked 999Jul 26: Active users 26; Licensed seats 40; Questions asked 1,323Aug 26: Active users 27; Licensed seats 40; Questions asked 779Sep 26: Active users 41; Licensed seats 60; Questions asked 1,367

Questions asked are read on the right axis, on their own scale, and users on the left: questions run to thousands a month where users run to hundreds. The dotted line is the allowance. Latest (Sep 26): Active users 41; Licensed seats 60; Questions asked 1,367. Basis: product usage, facts.usage_monthly:org_087, signals:org_087.

Show the figures as a table
MonthActive usersLicensed seatsQuestions asked
Apr 261140248
May 261940533
Jun 262240999
Jul 2626401,323
Aug 262740779
Sep 2641601,367
Connectors, admins and data volume · monthlyUpdated 09 Oct 26
CSV
Left axisConnectors configuredActive adminsIncluded connectors (8)Right axisData volume
00.0 GB45.0 GB810.0 GBApr 26May 26Jun 26Jul 26Aug 26Sep 26Included connectors (8)8.8 GB62Apr 26: Connectors configured 2; Active admins 2; Data volume 2.67 GBMay 26: Connectors configured 5; Active admins 2; Data volume 6.81 GBJun 26: Connectors configured 6; Active admins 2; Data volume 8.33 GBJul 26: Connectors configured 6; Active admins 2; Data volume 8.49 GBAug 26: Connectors configured 6; Active admins 2; Data volume 8.65 GBSep 26: Connectors configured 6; Active admins 2; Data volume 8.81 GB

Data volume is read on the right axis, in GB, and connectors and admins on the left, as counts: one scale would flatten the counts. The dotted line is the allowance. Latest (Sep 26): Connectors configured 6; Active admins 2; Data volume 8.8 GB. Basis: product usage, facts.usage_monthly:org_087, signals:org_087.

Show the figures as a table
MonthConnectors configuredActive adminsData volume
Apr 26222.67 GB
May 26526.81 GB
Jun 26628.33 GB
Jul 26628.49 GB
Aug 26628.65 GB
Sep 26628.81 GB
Usagemade from

Documents

Updated 9 Oct 26

12 documents in 5 folders; 2 drafts hang on their executed paper. All documents

  • commercial
  • delivery
  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Open deals

No open deals.

CRMmade from

Open tickets

Helpdeskmade from

Activity

CRMmade from

Contacts

CRMmade from

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • AI record not written yet
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Pemaquid Analytics' pages are written from 3 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 60 AI summaries of 65 raw things (calls, tickets, emails, news), 6 people (6 with an AI write-up) and 6 staff (0 with an AI write-up), shown on 8 pages.

The trail as a list (block, record, entity, raw row)
  • Activity page block
  • AI opinion page block
    • Pemaquid Analytics healthy AI record
      • Pemaquid Analytics – New entity
        • Pemaquid Analytics entity
          • accounting/customers.csv org_087 raw row
          • crm/companies.csv org_087 raw row
          • product_analytics/tenants.csv org_087 raw row
        • contracts/order_form_lines.csv ctr_087_01:1 raw row
        • contracts/order_form_lines.csv ctr_087_01:2 raw row
        • contracts/order_forms.csv ctr_087_01 raw row
        • crm/deal_line_items.csv deal_087_01:1 raw row
        • crm/deal_line_items.csv deal_087_01:2 raw row
        • +7 more
      • Pemaquid Analytics – Expansion entity
        • Pemaquid Analytics entity
          • accounting/customers.csv org_087 raw row
          • crm/companies.csv org_087 raw row
          • product_analytics/tenants.csv org_087 raw row
        • contracts/order_form_lines.csv ctr_087_02:1 raw row
        • contracts/order_forms.csv ctr_087_02 raw row
        • crm/deal_line_items.csv deal_087_02:1 raw row
        • crm/deal_stage_history.csv deal_087_02:1 raw row
        • crm/deal_stage_history.csv deal_087_02:2 raw row
        • +3 more
      • Pemaquid Analytics: executed Growth paper AI record
      • INV-087-0001 entity
        • Pemaquid Analytics entity
          • accounting/customers.csv org_087 raw row
          • crm/companies.csv org_087 raw row
          • product_analytics/tenants.csv org_087 raw row
        • accounting/invoice_lines.csv inv_087_001:1 raw row
        • accounting/invoices.csv inv_087_001 raw row
        • accounting/payments.csv pay_087_001 raw row
      • INV-087-0002 entity
        • Pemaquid Analytics entity
          • accounting/customers.csv org_087 raw row
          • crm/companies.csv org_087 raw row
          • product_analytics/tenants.csv org_087 raw row
        • accounting/invoice_lines.csv inv_087_002:1 raw row
        • accounting/invoices.csv inv_087_002 raw row
        • accounting/payments.csv pay_087_002 raw row
      • INV-087-0003 entity
        • Pemaquid Analytics entity
          • accounting/customers.csv org_087 raw row
          • crm/companies.csv org_087 raw row
          • product_analytics/tenants.csv org_087 raw row
        • accounting/invoice_lines.csv inv_087_003:1 raw row
        • accounting/invoices.csv inv_087_003 raw row
      • +69 more
  • ARR journey page block
    • facts.arr_monthly:org_087 facts table
      • Pemaquid Analytics – New entity
        • Pemaquid Analytics entity
          • accounting/customers.csv org_087 raw row
          • crm/companies.csv org_087 raw row
          • product_analytics/tenants.csv org_087 raw row
        • contracts/order_form_lines.csv ctr_087_01:1 raw row
        • contracts/order_form_lines.csv ctr_087_01:2 raw row
        • contracts/order_forms.csv ctr_087_01 raw row
        • crm/deal_line_items.csv deal_087_01:1 raw row
        • crm/deal_line_items.csv deal_087_01:2 raw row
        • +7 more
      • Pemaquid Analytics – Expansion entity
        • Pemaquid Analytics entity
          • accounting/customers.csv org_087 raw row
          • crm/companies.csv org_087 raw row
          • product_analytics/tenants.csv org_087 raw row
        • contracts/order_form_lines.csv ctr_087_02:1 raw row
        • contracts/order_forms.csv ctr_087_02 raw row
        • crm/deal_line_items.csv deal_087_02:1 raw row
        • crm/deal_stage_history.csv deal_087_02:1 raw row
        • crm/deal_stage_history.csv deal_087_02:2 raw row
        • +3 more
      • INV-087-0001 entity
        • Pemaquid Analytics entity
          • accounting/customers.csv org_087 raw row
          • crm/companies.csv org_087 raw row
          • product_analytics/tenants.csv org_087 raw row
        • accounting/invoice_lines.csv inv_087_001:1 raw row
        • accounting/invoices.csv inv_087_001 raw row
        • accounting/payments.csv pay_087_001 raw row
      • INV-087-0002 entity
        • Pemaquid Analytics entity
          • accounting/customers.csv org_087 raw row
          • crm/companies.csv org_087 raw row
          • product_analytics/tenants.csv org_087 raw row
        • accounting/invoice_lines.csv inv_087_002:1 raw row
        • accounting/invoices.csv inv_087_002 raw row
        • accounting/payments.csv pay_087_002 raw row
      • INV-087-0003 entity
        • Pemaquid Analytics entity
          • accounting/customers.csv org_087 raw row
          • crm/companies.csv org_087 raw row
          • product_analytics/tenants.csv org_087 raw row
        • accounting/invoice_lines.csv inv_087_003:1 raw row
        • accounting/invoices.csv inv_087_003 raw row
  • AI facts page block
    • Pemaquid Analytics healthy AI record
      • Pemaquid Analytics – New entity
        • Pemaquid Analytics entity
          • accounting/customers.csv org_087 raw row
          • crm/companies.csv org_087 raw row
          • product_analytics/tenants.csv org_087 raw row
        • contracts/order_form_lines.csv ctr_087_01:1 raw row
        • contracts/order_form_lines.csv ctr_087_01:2 raw row
        • contracts/order_forms.csv ctr_087_01 raw row
        • crm/deal_line_items.csv deal_087_01:1 raw row
        • crm/deal_line_items.csv deal_087_01:2 raw row
        • +7 more
      • Pemaquid Analytics – Expansion entity
        • Pemaquid Analytics entity
          • accounting/customers.csv org_087 raw row
          • crm/companies.csv org_087 raw row
          • product_analytics/tenants.csv org_087 raw row
        • contracts/order_form_lines.csv ctr_087_02:1 raw row
        • contracts/order_forms.csv ctr_087_02 raw row
        • crm/deal_line_items.csv deal_087_02:1 raw row
        • crm/deal_stage_history.csv deal_087_02:1 raw row
        • crm/deal_stage_history.csv deal_087_02:2 raw row
        • +3 more
      • Pemaquid Analytics: executed Growth paper AI record
      • INV-087-0001 entity
        • Pemaquid Analytics entity
          • accounting/customers.csv org_087 raw row
          • crm/companies.csv org_087 raw row
          • product_analytics/tenants.csv org_087 raw row
        • accounting/invoice_lines.csv inv_087_001:1 raw row
        • accounting/invoices.csv inv_087_001 raw row
        • accounting/payments.csv pay_087_001 raw row
      • INV-087-0002 entity
        • Pemaquid Analytics entity
          • accounting/customers.csv org_087 raw row
          • crm/companies.csv org_087 raw row
          • product_analytics/tenants.csv org_087 raw row
        • accounting/invoice_lines.csv inv_087_002:1 raw row
        • accounting/invoices.csv inv_087_002 raw row
        • accounting/payments.csv pay_087_002 raw row
      • INV-087-0003 entity
        • Pemaquid Analytics entity
          • accounting/customers.csv org_087 raw row
          • crm/companies.csv org_087 raw row
          • product_analytics/tenants.csv org_087 raw row
        • accounting/invoice_lines.csv inv_087_003:1 raw row
        • accounting/invoices.csv inv_087_003 raw row
      • +69 more
  • Contacts page block
    • Caitlin Mercer entity
      • Pemaquid Analytics entity
        • accounting/customers.csv org_087 raw row
        • crm/companies.csv org_087 raw row
        • product_analytics/tenants.csv org_087 raw row
      • crm/contacts.csv per_8701:org_087 raw row
      • product_analytics/users.csv usr_087_002 raw row
    • Raymond Tsai entity
      • Pemaquid Analytics entity
        • accounting/customers.csv org_087 raw row
        • crm/companies.csv org_087 raw row
        • product_analytics/tenants.csv org_087 raw row
      • crm/contacts.csv per_8702:org_087 raw row
      • product_analytics/users.csv usr_087_004 raw row
    • Priscilla Bowen entity
      • Pemaquid Analytics entity
        • accounting/customers.csv org_087 raw row
        • crm/companies.csv org_087 raw row
        • product_analytics/tenants.csv org_087 raw row
      • crm/contacts.csv per_8703:org_087 raw row
      • product_analytics/users.csv usr_087_001 raw row
    • Kevin Dussault entity
      • Pemaquid Analytics entity
        • accounting/customers.csv org_087 raw row
        • crm/companies.csv org_087 raw row
        • product_analytics/tenants.csv org_087 raw row
      • crm/contacts.csv per_8704:org_087 raw row
    • Tyrell Haynes entity
      • Pemaquid Analytics entity
        • accounting/customers.csv org_087 raw row
        • crm/companies.csv org_087 raw row
        • product_analytics/tenants.csv org_087 raw row
      • crm/contacts.csv per_8705:org_087 raw row
      • product_analytics/users.csv usr_087_003 raw row
    • Ingrid Solberg entity
      • Pemaquid Analytics entity
        • accounting/customers.csv org_087 raw row
        • crm/companies.csv org_087 raw row
        • product_analytics/tenants.csv org_087 raw row
      • crm/contacts.csv per_8706:org_087 raw row
  • Open deals (computed from the records; nothing to show yet) page block
    • Pemaquid Analytics entity
      • accounting/customers.csv org_087 raw row
      • crm/companies.csv org_087 raw row
      • product_analytics/tenants.csv org_087 raw row
  • Documents page block
  • hero page block
    • Key facts page block
      • Evidence trail page block
        • The story page block
          • Next step page block
            • Open tickets page block
              • Profile page block
                • Sources page block
                  • Platform usage page block
                    Computedmade from
                    Sources AI · Accounting · Calls · Contracts · CRM · Documents · Events · Support · Email · Usage
                    made from

                    BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

                    Help & Support

                    Open as a page

                    Help & Support

                    B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

                    How to use the site

                    How to ask

                    Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

                    What the data covers

                    DataRecords
                    Organisations225
                    People at customers862
                    BG-Demo staff records (in post and leavers)58
                    Calls1,995
                    Email threads3,013
                    Support tickets1,159
                    Documents1,218
                    Deals315
                    Invoices285
                    Events49
                    News items119

                    Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

                    BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

                    Who to contact

                    Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.
                    Help

                    Ask B

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