Setting a time to talk through the renewal

Email thread

Jordan Pike asked Raymond Tsai, Pemaquid Analytics' CFO, for a renewal conversation ahead of the Growth term end on 31 Mar 2027. Raymond agreed to Tuesday at 15:00 and asked for actual cost against the 40 seats and real usage.

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What was said

What this says

As at Fri 9 Oct 2026

Jordan Pike asked Raymond Tsai, Pemaquid Analytics' CFO, for a renewal conversation ahead of the Growth term end on 31 Mar 2027. Raymond agreed to Tuesday at 15:00 and asked for actual cost against the 40 seats and real usage.

Ask: Raymond Tsai, the CFO, accepted a Tuesday 15:00 slot and asked for the actual cost set against the 40 seats and how many are really used.

Customer view: He is treating the renewal as a cost and utilisation question first. Jordan Pike has said he will bring seat usage and the contracted figure of £50k a year to talk about payback.

Next: the thread does not show how the Tuesday call went or what the usage figures were.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages3

First message2026-09-18

Last message2026-09-21

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Messages

Jordan Pike 18 Sep 2026 17:55
to Raymond Tsai
Hi Raymond, Here's where we are: Hollie and I have been looking at how the team is using the brain since 1 Apr 2026, and usage is moving the right way. Your Growth term runs to 31 Mar 2027, so I'd like to get ahead of the renewal conversation. Could we find thirty minutes early next week? Tuesday or Wednesday would be best on my side. Thanks, Jordan
Raymond Tsai 18 Sep 2026 19:44
to Jordan Pike
Jordan, Tuesday at 15:00 is fine. Please have the actual cost against the current 40 seats and how many we are really using. Raymond Tsai
Jordan Pike 21 Sep 2026 09:56
to Raymond Tsai
Hi Raymond, Tuesday at 15:00 is booked and the invite is on its way. I'll bring the seat usage against the 40 licensed users and the contracted figure of £50,000 a year, so we can talk about payback in plain numbers. Thanks, Jordan

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
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Data	Records
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Deals	315
Invoices	285
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