Invitation: Your renewals, read by the brain (webinar)

Email thread

Alice Brewer invited Ingrid Solberg on 14 Sep 2026 to the webinar Your renewals, read by the brain on Thursday 24 September 2026. There is no customer response in the thread.

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As at Fri 9 Oct 2026

Alice Brewer invited Ingrid Solberg on 14 Sep 2026 to the webinar Your renewals, read by the brain on Thursday 24 September 2026. There is no customer response in the thread.

Ask: Alice invited Ingrid to an online webinar on how teams read contract terms, tickets and call notes together to see renewals coming. She pitched it at Ingrid because it touches on access and data handling in the customer's Snowflake account.

Customer view: there is no customer response in the thread. The evidence does not show whether Ingrid joined the session.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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Updated 9 Oct 26

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First message2026-09-14

Last message2026-09-14

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Alice Brewer 14 Sep 2026 11:21
to Ingrid Solberg
Hi Ingrid, I'm writing to invite you to our next webinar, Your renewals, read by the brain, on Thursday 24 September 2026. It is online, so there is nothing to book beyond a place. The story here is how teams use the brain to see renewals coming: contract terms, ticket history and call notes read together, rather than pieced together by hand. We will show it on a worked example and leave time for questions. I am sending this to you as well as your colleagues in customer success because the session touches on how the brain sits inside the customer's own Snowflake account, and I expect that is a topic you will have a view on. Questions on access and data handling are very welcome. Would you like me to hold a place for you? If it is easier, forward this to anyone on your team who should join. Best, Alice Head of Marketing, BG-Demo

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

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Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help