Brakkevoort Logistics
What the paper says
Document roll-up
Current to 13 Oct 26Executed order form of 16 Mar 2026 sets Growth at £44k a year, 40 users, 1 Apr 2026 to 31 Mar 2027, billed quarterly. Signed MSA and DPA date from 21 Mar 2025. Three drafts are superseded; billing in the renewal proposals differs from the executed form.
Executed: The order form signed 16 Mar 2026 sets current terms: Growth tier at £44k a year, 40 licensed users, 1 Apr 2026 to 31 Mar 2027. Billing is quarterly, 30 days from invoice, and prices are fixed for the term.
Service levels: 99.5% availability and a P1 first response of 1 hour in business hours. The credit is 10% of one month's fee, on availability only; data freshness is not credited.
Framework: The signed Master Services Agreement and data processing agreement, both of 21 Mar 2025, remain on file. The first order form of 21 Mar 2025 covered 1 Apr 2025 to 31 Mar 2026 and has ended.
Open items: Three drafts remain: the proposal v1 of 12 Feb 2025, the MSA v2 of 4 Mar 2025 and the renewal proposal v1 of 21 Jan 2026. Each is superseded by executed paper, and the 16 Mar 2026 order form replaces any earlier draft of the same renewal.
Contradictions:
- Billing: the renewal proposals of 21 Jan 2026 and 26 Jan 2026 offer annual billing in advance; the 16 Mar 2026 order form bills quarterly.
- Billing: the proposals of 12 Feb 2025 and 17 Feb 2025 offer annual billing in advance; the 21 Mar 2025 order form invoiced quarterly.
- Usage: the 21 Jan 2026 draft says active use fell by just over a third; the 26 Jan 2026 proposal says daily users fell by about a quarter.
- Agreement name: the 16 Mar 2026 order form sits under a Master Subscription Agreement; the signed agreement on file is a Master Services Agreement.
Commitments: Live obligations are the 16 Mar 2026 order form terms and the nightly refresh by 07:00 customer local time in the signed MSA. The DPA adds duties on instructions, sub-processors, breach notice and return or deletion of data.
Gaps: All 14 documents were read. No executed document states a renewal notice period, and the customer signatory appears only by title.
Next renewal: The term ends 31 Mar 2027. The 25 Aug 2026 QBR records fewer than ten active users of 40, down by roughly a third, with no measured value case. That renewal moves to the v2 price book, Growth +13.6%.
Executed terms
Current to 9 Oct 26- Billingquarterly, 30 days from the date of invoicequarterly, 30 days from the date of invoice · Source: doc_024_013
- End2027-03-31Source: doc_024_013
- Price£44,000 a yearSource: doc_024_013
- Service levels["Availability 99.5%", "P1 first response 1 hour (business hours)", "Service credit 10% of one month's fee, availability only", "Data freshness not a credited measure"]["Availability 99.5%", "P1 first response 1 hour (business hours)", "Service credit 10% of one month's fee, availability only", "Data freshness not a credited measure"] · Source: doc_024_013
- Start2026-04-01Source: doc_024_013
- Term months12Source: doc_024_013
Documents
Updated 9 Oct 26- commercial
- delivery
- presales
Folders and documents as a list
- Contracts (5)
- Draft master services agreement, Growth tier draft · contract · 4 Mar 2025
- Signed Growth tier services agreement executed · contract · 21 Mar 2025
- Signed data processing agreement executed · dpa · 21 Mar 2025
- Signed Growth tier order form executed · order form · 21 Mar 2025
- Executed Growth renewal order form executed · order form · 16 Mar 2026
- Onboarding (1)
- Growth tier onboarding plan issued · onboarding plan · 1 Apr 2025
- Proposals (2)
- Draft Growth tier proposal draft · proposal · 12 Feb 2025
- Growth tier proposal for first phase issued · proposal · 17 Feb 2025
- QBRs (3)
- Quarterly review ahead of renewal issued · qbr deck · 25 Aug 2025
- Quarterly review before renewal issued · qbr deck · 24 Feb 2026
- Growth tier QBR on falling usage issued · qbr deck · 25 Aug 2026
- Renewals (2)
- Draft Growth renewal proposal draft · renewal proposal · 21 Jan 2026
- Growth renewal proposal issued · renewal proposal · 26 Jan 2026
- Security (1)
- Pre-sale security questionnaire, Growth tier issued · security questionnaire · 2 Feb 2025
Contradictions
Current to 9 Oct 26| Document | Against | What differs |
|---|---|---|
| Brakkevoort Logistics - Renewal Proposal | Brakkevoort Logistics - Order Form (signed) | Renewal proposal of 26 Jan 2026 offers annual billing in advance; executed order form of 16 Mar 2026 bills quarterly. |
| Brakkevoort Logistics - Renewal Proposal v1 | Brakkevoort Logistics - Order Form (signed) | Draft renewal proposal of 21 Jan 2026 offers annual billing in advance; executed order form of 16 Mar 2026 bills quarterly. |
| Brakkevoort Logistics - Proposal | Brakkevoort Logistics - Order Form (signed) | Proposal of 17 Feb 2025 offers annual billing in advance; executed order form of 21 Mar 2025 invoiced quarterly. |
| Brakkevoort Logistics - Renewal Proposal v1 | Brakkevoort Logistics - Renewal Proposal | Draft of 21 Jan 2026 says active use fell by just over a third; proposal of 26 Jan 2026 says daily users fell by about a quarter. |
| Brakkevoort Logistics - Order Form (signed) | Brakkevoort Logistics - Master Services Agreement (signed) | Order form of 16 Mar 2026 refers to a Master Subscription Agreement; the signed agreement of 21 Mar 2025 is a Master Services Agreement. |