B-Brain
Penwortham Mutual logo

Penwortham Mutual

Growing£119kRenews 28 May 27

AI facts

Current to 13 Oct 26

Penwortham Mutual holds an executed Enterprise order form signed 14 May 2026: £119k a year, billed quarterly, from 28 May 2026 to 27 May 2027. Active users rose from 9 in May 2026 to 90 in September 2026 (900%), against 150 licensed users. Renewal falls on 28 May 2027, 231 days away, at £125k. A ticket on missing scheme information opened on 6 Oct 2026 is open, and Phil Catterall has asked to discuss adding users. 13 connectors are configured against an order-form cap of 12.

Read from 13 calls · 11 email threads · 8 tickets · 1 deals · 5 people · 8 documents, newest 9 Oct 26

Profile

Updated 9 Oct 26
  • IndustryInsuranceSource: CRM company record
  • Websitepenworthammutual.exampleSource: CRM company record
  • CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
  • HQ cityPrestonSource: CRM company record
  • Size1,250 employeesSource: CRM company record
  • CRM ownerMatteo RicciSource: CRM company record · Account Executive · CSM Hollie Grieve
  • Customer since28 May 2026Source: first executed order form ctr_097_01, signed 14 May 2026 · Enterprise tier · In the CRM since 29 Jan 2026
  • TypeCustomerSource: contracts and invoices (signals) · CRM stage customer
  • StateGrowingSource: AI assessment · Written 13 Oct 2026

AI opinion

Current to 13 Oct 26

Growing, because active users and questions asked have risen sharply since go-live and all three invoices were paid within terms. Phil Catterall's request to add users and 13 connectors against a cap of 12 point to an expansion conversation before renewal.

AI · claude-opus-5-5 · 13 Oct 2026

Key facts

Updated 9 Oct 26
  • Contracted ARR£118,750differsSource: executed order form ctr_097_01, 28 May 2026 to 27 May 2027 · CRM £118,750 · Invoiced run rate £118,752 · As of 9 Oct 2026 · The sources disagree
  • Next renewal28 May 2027Basis: order form ctr_097_01 ends 27 May 2027 · In 231 days · Renewal price £125,000 (+5.3%) · list price of the tier on the renewal date (price book); v1 prices and first-term discounts end at renewal
  • Term28 May 2026 to 27 May 2027Source: order form ctr_097_01 (new), signed 14 May 2026 · Billed quarterly · 150 seats, 20 connectors
  • TierEnterpriseSource: the current order form
  • Last contact28 Aug 2026Email: Invoice for Penwortham Mutual · 42 days before 9 Oct 2026
  • Tenanteu-west-2Source: product analytics, reporting since May 2026 · 13 connectors configured
  • Licensed seats15090 active users in Sep 2026 · Order form ctr_097_01: 150 seats
Computedmade from

Next step

Current to 13 Oct 26
What
Matteo Ricci to book a call with Phil Catterall to agree an amendment for the 13 connectors configured against the cap of 12 and to answer his request to add users. upsell
Who
Matteo Ricci Matteo Ricci
When
This week by 9 Oct 2026
Why
Matteo Ricci should meet Phil Catterall to settle 13 connectors configured against the order-form cap of 12. He should also answer Phil's 31 Jul 2026 request to add users. The aim is to formalise the expansion through an amendment well before the 28 May 2027 renewal.

AI · claude-opus-5-5 · 13 Oct 2026

The story

Current to 14 Oct 26
Growing

Growing: Enterprise at £119k a year to 27 May 2027, with active users up from 9 to 90 and questions from 60 to 5495. Phil Catterall wants more users and 13 connectors exceed the cap of 12. Matteo Ricci owns the amendment.

Growing: Penwortham Mutual holds an executed Enterprise order form at £119k a year, 28 May 2026 to 27 May 2027. Renewal is due 28 May 2027 at £125k, and invoices are paid within terms.

Active users rose from 9 to 90 and monthly questions from 60 to 5495 since May 2026, against 150 licensed users. Clare Huddleston and Phil Catterall lead, but one unnamed user asked 18% of questions in the last 90 days.

Phil asked to add users on 31 Jul 2026, and 13 connectors run against a cap of 12. The main risk is data quality: the 6 Oct 2026 scheme ticket is open and a 27 Aug 2026 ticket missed its 30-minute response.

Matteo Ricci is to book a call with Phil by 9 Oct 2026 to agree a connector amendment and answer the user request, with Owen Tallis approving pricing.

AI · claude-opus-5-5 · 14 Oct 2026

ARR journey

Updated 9 Oct 26
Updated 09 Oct 26
CSV
Contracted ARRInvoiced ARR
£0k£60k£120kMay 26Jun 26Jul 26Aug 26Sep 26new£119k£119kMay 26: Contracted ARR £118,750; Invoiced ARR £118,752Jun 26: Contracted ARR £118,750; Invoiced ARR £118,752Jul 26: Contracted ARR £118,750; Invoiced ARR £118,752Aug 26: Contracted ARR £118,750; Invoiced ARR £118,752Sep 26: Contracted ARR £118,750; Invoiced ARR £118,752

One point per month; the dot and figure at the right end are the latest value. Dashed upright lines mark dated events. Latest (Sep 26): Contracted ARR £119k; Invoiced ARR £119k. Basis: accounting system, facts.arr_monthly:org_097.

Show the figures as a table
MonthContracted ARRInvoiced ARR
May 26£118,750£118,752
Jun 26£118,750£118,752
Jul 26£118,750£118,752
Aug 26£118,750£118,752
Sep 26£118,750£118,752
Accountingmade from

Platform usage

Updated 9 Oct 26
Active users · Sep 26
90up 52 vs 3 months earlierof 150 included on the tier
Questions asked · Sep 26
5,495up 4,287 vs 3 months earlier
Connectors configured · Sep 26
13up 9 vs 3 months earlierof 20 included on the tier
Active admins · Sep 26
3level vs 3 months earlier
Data volume · Sep 26
89.6 GBup 63.6 GB vs 3 months earlier
Active users and questions · monthlyUpdated 09 Oct 26
CSV
Left axisActive usersLicensed seatsIncluded users (150)Right axisQuestions asked
00753,0001506,000May 26Jun 26Jul 26Aug 26Sep 26Included users (150)1505,49590May 26: Active users 9; Licensed seats 150; Questions asked 60Jun 26: Active users 38; Licensed seats 150; Questions asked 1,208Jul 26: Active users 62; Licensed seats 150; Questions asked 2,294Aug 26: Active users 78; Licensed seats 150; Questions asked 2,218Sep 26: Active users 90; Licensed seats 150; Questions asked 5,495

Questions asked are read on the right axis, on their own scale, and users on the left: questions run to thousands a month where users run to hundreds. The dotted line is the allowance. Latest (Sep 26): Active users 90; Licensed seats 150; Questions asked 5,495. Basis: product usage, facts.usage_monthly:org_097, signals:org_097.

Show the figures as a table
MonthActive usersLicensed seatsQuestions asked
May 26915060
Jun 26381501,208
Jul 26621502,294
Aug 26781502,218
Sep 26901505,495
Connectors, admins and data volume · monthlyUpdated 09 Oct 26
CSV
Left axisConnectors configuredActive adminsIncluded connectors (20)Right axisData volume
00 GB1050 GB20100 GBMay 26Jun 26Jul 26Aug 26Sep 26Included connectors (20)90 GB133May 26: Connectors configured 0; Active admins 3; Data volume 0.00 GBJun 26: Connectors configured 4; Active admins 3; Data volume 26.00 GBJul 26: Connectors configured 6; Active admins 3; Data volume 39.79 GBAug 26: Connectors configured 8; Active admins 3; Data volume 54.11 GBSep 26: Connectors configured 13; Active admins 3; Data volume 89.58 GB

Data volume is read on the right axis, in GB, and connectors and admins on the left, as counts: one scale would flatten the counts. The dotted line is the allowance. Latest (Sep 26): Connectors configured 13; Active admins 3; Data volume 89.6 GB. Basis: product usage, facts.usage_monthly:org_097, signals:org_097.

Show the figures as a table
MonthConnectors configuredActive adminsData volume
May 26030.00 GB
Jun 264326.00 GB
Jul 266339.79 GB
Aug 268354.11 GB
Sep 2613389.58 GB

Documents

Updated 9 Oct 26

8 documents in 4 folders; 2 drafts hang on their executed paper. All documents

  • commercial
  • delivery
  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Open deals

Not yet analysedNo open deals.

Open tickets

Helpdeskmade from

Activity

Contacts

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • not yet analysed
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Penwortham Mutual's pages are written from 3 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 40 AI summaries of 44 raw things (calls, tickets, emails, news), 5 people (5 with an AI write-up) and 5 staff (0 with an AI write-up), shown on 8 pages.

The trail as a list (block, record, entity, raw row)
Computedmade from
Sources AI · Accounting · Calls · Contracts · CRM · Documents · Events · Support · Email · Usage

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

DataRecords
Organisations225
People at customers862
BB-Demo staff58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

Ask B

B-Brain · read-only