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Penwortham Mutual - Order Form (signed)

Documentexecuted

Penwortham Mutual logo Penwortham Mutual · order form · executed · 14 May 2026

Executed Enterprise order form for Penwortham Mutual: £119k annual subscription plus £30k implementation, £149k total. Term 28 May 2026 to 27 May 2027, 99.9% availability, 30-minute P1 response, billed quarterly in advance.

What it says

What this says

As at Fri 9 Oct 2026

Executed Enterprise order form for Penwortham Mutual: £119k annual subscription plus £30k implementation, £149k total. Term 28 May 2026 to 27 May 2027, 99.9% availability, 30-minute P1 response, billed quarterly in advance.

What it is: an order form dated 14 May 2026 for the Enterprise tier, effective 28 May 2026. It lists a £125k subscription at a 5% discount, giving £119k, and a £30k implementation.

Commits: "99.9% availability, 30-minute P1 response, daily data refresh by 07:00 UK time", with a service credit of "10% of monthly subscription fee per month of SLA breach". Billing is quarterly in advance on Net 30 days, for up to 12 connectors and up to 150 users.

Unusual: the subscription "renews automatically unless either party provides 90 days' notice of non-renewal". The connector cap of 12 is below the standard Enterprise allowance, and the refresh wording is daily rather than business days.

Not settled: the order is "subject to the Master Services Agreement and Data Processing Agreement to be executed by both parties", and neither is shown here. The customer signature block names no signatory and carries no date, so the filed status of executed rests on the folder and file name.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

As found in this document

As at Fri 9 Oct 2026
  • Date end27 May 2027Source: the AI read of this record
  • Date renewal27 May 2027Source: the AI read of this record
  • Date signed14 May 2026Source: the AI read of this record
  • Date start28 May 2026Source: the AI read of this record
  • Price£118,750Source: the AI read of this record
  • Subscription (net, after 5% discount)£118,750 AnnualSource: the AI read of this record
  • Implementation£30,000 One-off, 12 weeks from Effective DateSource: the AI read of this record
  • Total Contract Value£148,750Source: the AI read of this record
  • Contract Term12 months from 28 May 2026 to 27 May 2027Source: the AI read of this record
  • BillingQuarterly in advanceSource: the AI read of this record
  • Payment TermsNet 30 daysSource: the AI read of this record
  • Connectors IncludedUp to 12 connectorsSource: the AI read of this record
  • Users IncludedUp to 150 usersSource: the AI read of this record
  • Service Level99.9% availability, 30-minute P1 response, daily data refresh by 07:00 UK timeSource: the AI read of this record
  • Service Credit10% of monthly subscription fee per month of SLA breachSource: the AI read of this record
  • Renewal noticerenews automatically unless either party provides 90 days' notice of non-renewalSource: the AI read of this record

The document

Body

Order Form

Customer: Penwortham Mutual Ordered on: 14 May 2026 Effective from: 28 May 2026

Services

SKUDescriptionUnit PriceQtyDiscountNet AmountRecurring
SUB-ENTERPRISEB-Glass – Enterprise£125k15%£119kAnnual
IMP-ENTERPRISEImplementation – Enterprise (12 weeks, security review, up to 12 connectors)£30k1,£30kOne-off

Summary

ItemAmount
Annual Subscription£119k
Implementation£30k
Total Contract Value£149k

Key Terms

  • Tier: Enterprise
  • Contract Term: 12 months from 28 May 2026 to 27 May 2027
  • Billing: Quarterly in advance
  • Implementation Term: 12 weeks from Effective Date
  • Payment Terms: Net 30 days
  • Connectors Included: Up to 12 connectors
  • Users Included: Up to 150 users
  • Service Level: 99.9% availability, 30-minute P1 response, daily data refresh by 07:00 UK time
  • Service Credit: 10% of monthly subscription fee per month of SLA breach

Conditions

Read the whole document (1,739 characters)
  1. This Order is subject to the Master Services Agreement and Data Processing Agreement to be executed by both parties.
  1. Implementation shall commence on 28 May 2026 and is expected to complete within 12 weeks.
  1. The annual subscription renews automatically unless either party provides 90 days' notice of non-renewal.
  1. All prices are in British pounds sterling and exclude VAT.

Acceptance

This Order becomes binding when signed by both parties.

For BG-Demo Limited:

Matteo Ricci Account Executive Date: 14 May 2026

For Penwortham Mutual:

Authorised Representative

Documentsmade from

Unusual terms

As at Fri 9 Oct 2026
  • 5% discount on subscription
  • automatic renewal with 90 days' notice
  • connectors capped at 12
  • daily data refresh by 07:00 UK time
  • MSA and DPA still to be executed

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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