What it says
What this says
As at Fri 9 Oct 2026Executed Enterprise order form for Penwortham Mutual: £119k annual subscription plus £30k implementation, £149k total. Term 28 May 2026 to 27 May 2027, 99.9% availability, 30-minute P1 response, billed quarterly in advance.
What it is: an order form dated 14 May 2026 for the Enterprise tier, effective 28 May 2026. It lists a £125k subscription at a 5% discount, giving £119k, and a £30k implementation.
Commits: "99.9% availability, 30-minute P1 response, daily data refresh by 07:00 UK time", with a service credit of "10% of monthly subscription fee per month of SLA breach". Billing is quarterly in advance on Net 30 days, for up to 12 connectors and up to 150 users.
Unusual: the subscription "renews automatically unless either party provides 90 days' notice of non-renewal". The connector cap of 12 is below the standard Enterprise allowance, and the refresh wording is daily rather than business days.
Not settled: the order is "subject to the Master Services Agreement and Data Processing Agreement to be executed by both parties", and neither is shown here. The customer signature block names no signatory and carries no date, so the filed status of executed rests on the folder and file name.
As found in this document
As at Fri 9 Oct 2026- Date end27 May 2027Source: the AI read of this record
- Date renewal27 May 2027Source: the AI read of this record
- Date signed14 May 2026Source: the AI read of this record
- Date start28 May 2026Source: the AI read of this record
- Price£118,750Source: the AI read of this record
- Subscription (net, after 5% discount)£118,750 AnnualSource: the AI read of this record
- Implementation£30,000 One-off, 12 weeks from Effective DateSource: the AI read of this record
- Total Contract Value£148,750Source: the AI read of this record
- Contract Term12 months from 28 May 2026 to 27 May 2027Source: the AI read of this record
- BillingQuarterly in advanceSource: the AI read of this record
- Payment TermsNet 30 daysSource: the AI read of this record
- Connectors IncludedUp to 12 connectorsSource: the AI read of this record
- Users IncludedUp to 150 usersSource: the AI read of this record
- Service Level99.9% availability, 30-minute P1 response, daily data refresh by 07:00 UK timeSource: the AI read of this record
- Service Credit10% of monthly subscription fee per month of SLA breachSource: the AI read of this record
- Renewal noticerenews automatically unless either party provides 90 days' notice of non-renewalSource: the AI read of this record
The document
Body
Order Form
Customer: Penwortham Mutual Ordered on: 14 May 2026 Effective from: 28 May 2026
Services
| SKU | Description | Unit Price | Qty | Discount | Net Amount | Recurring |
|---|---|---|---|---|---|---|
| SUB-ENTERPRISE | B-Glass – Enterprise | £125k | 1 | 5% | £119k | Annual |
| IMP-ENTERPRISE | Implementation – Enterprise (12 weeks, security review, up to 12 connectors) | £30k | 1 | , | £30k | One-off |
Summary
| Item | Amount |
|---|---|
| Annual Subscription | £119k |
| Implementation | £30k |
| Total Contract Value | £149k |
Key Terms
- Tier: Enterprise
- Contract Term: 12 months from 28 May 2026 to 27 May 2027
- Billing: Quarterly in advance
- Implementation Term: 12 weeks from Effective Date
- Payment Terms: Net 30 days
- Connectors Included: Up to 12 connectors
- Users Included: Up to 150 users
- Service Level: 99.9% availability, 30-minute P1 response, daily data refresh by 07:00 UK time
- Service Credit: 10% of monthly subscription fee per month of SLA breach
Conditions
Read the whole document (1,739 characters)
- This Order is subject to the Master Services Agreement and Data Processing Agreement to be executed by both parties.
- Implementation shall commence on 28 May 2026 and is expected to complete within 12 weeks.
- The annual subscription renews automatically unless either party provides 90 days' notice of non-renewal.
- All prices are in British pounds sterling and exclude VAT.
Acceptance
This Order becomes binding when signed by both parties.
For BG-Demo Limited:
Matteo Ricci Account Executive Date: 14 May 2026
For Penwortham Mutual:
Authorised Representative
Unusual terms
As at Fri 9 Oct 2026- 5% discount on subscription
- automatic renewal with 90 days' notice
- connectors capped at 12
- daily data refresh by 07:00 UK time
- MSA and DPA still to be executed