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Hollowmere Care Group logo

Hollowmere Care Group

Growing£120kRenews 1 Apr 27
made from

AI facts

Current to 14 Oct 26

Hollowmere Care Group holds an Enterprise order form signed 27 Mar 2026, running 1 Apr 2026 to 31 Mar 2027 at £120k a year, billed quarterly. Active users rose from 72 in May 2026 to 148 in September 2026 (106%), against 170 licensed users. Renewal falls on 1 Apr 2027, 174 days away, at £125k against £120k today (3.7%). A P1 ticket raised on 15 Sep 2026 received its first response in 51 minutes against a 30-minute target.

Read from 19 calls · 29 email threads · 17 tickets · 1 deals · 7 people · 9 documents, newest 9 Oct 26

AImade from

Profile

Updated 9 Oct 26
  • IndustryCare servicesSource: CRM company record
  • Websitehollowmere.exampleSource: CRM company record
  • CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
  • HQ cityLeedsSource: CRM company record
  • Size1,200 employeesSource: CRM company record
  • CRM ownerMatteo RicciSource: CRM company record · Account Executive · CSM Hollie Grieve
  • Customer since1 Apr 2026Source: first executed order form ctr_023_01, signed 27 Mar 2026 · Enterprise tier · In the CRM since 20 Jan 2026
  • TypeCustomerSource: contracts and invoices (signals) · CRM stage customer
  • StateGrowingSource: AI assessment · Written 14 Oct 2026
CRMmade from

AI opinion

Current to 14 Oct 26

Growing, because questions have quadrupled since May, connectors rose from 3 to 16 and the QBR follow-up is planning more homes. The renewal case still needs the freshness credit check settled and the executive sponsor introduced. Opportunity: active users are nearing the 170 licence.

SignalsHollowmere Care Group - Order Form (signed)Hollowmere Care Group / BB-Demo – QbrFollow-up from our QBRINV-023-0004

AI · claude-opus-5-5 · 14 Oct 2026

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Key facts

Updated 9 Oct 26
  • Contracted ARR£120,500Source: executed order form ctr_023_01, 1 Apr 2026 to 31 Mar 2027 · CRM £120,500 · Invoiced run rate £120,500 · As of 9 Oct 2026
  • Next renewal1 Apr 2027Basis: order form ctr_023_01 ends 31 Mar 2027 · In 174 days · Renewal price £125,000 (+3.7%) · list price of the tier on the renewal date (price book); v1 prices and first-term discounts end at renewal
  • Term1 Apr 2026 to 31 Mar 2027Source: order form ctr_023_01 (new), signed 27 Mar 2026 · Billed quarterly · 170 seats, 20 connectors
  • TierEnterpriseSource: the current order form
  • Last contact2 Oct 2026Email: Follow-up from our QBR · 7 days before 9 Oct 2026
  • Tenanteu-west-1Source: product analytics, reporting since Apr 2026 · 16 connectors configured
  • Licensed seats170148 active users in Sep 2026 · Order form ctr_023_01: 170 seats
Computedmade from

Next step

Current to 14 Oct 26
What
Hollie Grieve sends Natasha Pryor the written Enterprise freshness credit check with the engineering note and a confirmed date for the executive sponsor introduction before the 27 Oct 2026 check-in. renewal
Who
Hollie Grieve Hollie Grieve
When
This week by 9 Oct 2026
Why
Hollie Grieve should send Natasha Pryor the written freshness credit check and a date for the executive sponsor introduction she asked for, before the 27 Oct 2026 check-in, so the £125k renewal on 1 Apr 2027 rests on a defensible record.

AI · claude-opus-5-5 · 14 Oct 2026

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The story

Current to 14 Oct 26
Growing

Growing: Hollowmere Care Group's Enterprise users rose from 72 to 148 and questions from 942 to 3957 since May 2026; the £125k renewal on 1 Apr 2027 needs the freshness credit check and sponsor introduction Natasha Pryor asked for.

Growing: Hollowmere Care Group holds an Enterprise order form signed 27 Mar 2026 at £120k a year, running 1 Apr 2026 to 31 Mar 2027. Renewal on 1 Apr 2027 is priced at £125k as the 10% first-term discount ends.

Between May 2026 and September 2026, active users rose from 72 to 148 against 170 licensed, and questions from 942 to 3957. Questions are spread widely, with no asker above 7%.

At the 29 Sep 2026 QBR, Natasha Pryor asked for a defensible value case, the late refresh counted against the order form, and an executive sponsor introduction. The 15 Sep 2026 P1 ticket got a first response in 51 minutes against a 30-minute target.

Hollie Grieve sends Natasha the written freshness credit check and a confirmed sponsor date before the check-in booked for 27 Oct 2026, with Matteo Ricci arranging the introduction.

AI · claude-opus-5-5 · 14 Oct 2026

AImade from

ARR journey

Updated 9 Oct 26
Updated 09 Oct 26
CSV
Contracted ARRInvoiced ARR
£0k£75k£150kApr 26May 26Jun 26Jul 26Aug 26Sep 26new£120k£120kApr 26: Contracted ARR £120,500; Invoiced ARR £120,500May 26: Contracted ARR £120,500; Invoiced ARR £120,500Jun 26: Contracted ARR £120,500; Invoiced ARR £120,500Jul 26: Contracted ARR £120,500; Invoiced ARR £120,500Aug 26: Contracted ARR £120,500; Invoiced ARR £120,500Sep 26: Contracted ARR £120,500; Invoiced ARR £120,500

One point per month; the dot and figure at the right end are the latest value. Dashed upright lines mark dated events. Latest (Sep 26): Contracted ARR £120k; Invoiced ARR £120k. Invoiced ARR matches Contracted ARR in every month, so it is drawn dashed over it. Basis: accounting system, facts.arr_monthly:org_023.

Show the figures as a table
MonthContracted ARRInvoiced ARR
Apr 26£120,500£120,500
May 26£120,500£120,500
Jun 26£120,500£120,500
Jul 26£120,500£120,500
Aug 26£120,500£120,500
Sep 26£120,500£120,500
Accountingmade from

Platform usage

Updated 9 Oct 26
Active users · Sep 26
148up 49 vs 3 months earlierof 150 included on the tier
Questions asked · Sep 26
3,957up 2,366 vs 3 months earlier
Connectors configured · Sep 26
16up 4 vs 3 months earlierof 20 included on the tier
Active admins · Sep 26
3level vs 3 months earlier
Data volume · Sep 26
54.3 GBup 15.8 GB vs 3 months earlier
Active users and questions · monthlyUpdated 09 Oct 26
CSV
Left axisActive usersLicensed seatsIncluded users (150)Right axisQuestions asked
001002,0002004,000Apr 26May 26Jun 26Jul 26Aug 26Sep 26Included users (150)3,957170148Apr 26: Active users 44; Licensed seats 170; Questions asked 532May 26: Active users 72; Licensed seats 170; Questions asked 942Jun 26: Active users 99; Licensed seats 170; Questions asked 1,591Jul 26: Active users 118; Licensed seats 170; Questions asked 2,906Aug 26: Active users 137; Licensed seats 170; Questions asked 1,939Sep 26: Active users 148; Licensed seats 170; Questions asked 3,957

Questions asked are read on the right axis, on their own scale, and users on the left: questions run to thousands a month where users run to hundreds. The dotted line is the allowance. Latest (Sep 26): Active users 148; Licensed seats 170; Questions asked 3,957. Basis: product usage, facts.usage_monthly:org_023, signals:org_023.

Show the figures as a table
MonthActive usersLicensed seatsQuestions asked
Apr 2644170532
May 2672170942
Jun 26991701,591
Jul 261181702,906
Aug 261371701,939
Sep 261481703,957
Connectors, admins and data volume · monthlyUpdated 09 Oct 26
CSV
Left axisConnectors configuredActive adminsIncluded connectors (20)Right axisData volume
00.0 GB1030.0 GB2060.0 GBApr 26May 26Jun 26Jul 26Aug 26Sep 26Included connectors (20)54.3 GB163Apr 26: Connectors configured 3; Active admins 3; Data volume 9.25 GBMay 26: Connectors configured 7; Active admins 3; Data volume 22.02 GBJun 26: Connectors configured 12; Active admins 3; Data volume 38.47 GBJul 26: Connectors configured 12; Active admins 3; Data volume 39.22 GBAug 26: Connectors configured 15; Active admins 3; Data volume 49.97 GBSep 26: Connectors configured 16; Active admins 3; Data volume 54.27 GB

Data volume is read on the right axis, in GB, and connectors and admins on the left, as counts: one scale would flatten the counts. The dotted line is the allowance. Latest (Sep 26): Connectors configured 16; Active admins 3; Data volume 54.3 GB. Basis: product usage, facts.usage_monthly:org_023, signals:org_023.

Show the figures as a table
MonthConnectors configuredActive adminsData volume
Apr 26339.25 GB
May 267322.02 GB
Jun 2612338.47 GB
Jul 2612339.22 GB
Aug 2615349.97 GB
Sep 2616354.27 GB
Usagemade from

Documents

Updated 9 Oct 26

9 documents in 5 folders; 2 drafts hang on their executed paper. All documents

  • commercial
  • delivery
  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Open deals

Not yet analysedNo open deals.
CRMmade from

Open tickets

Helpdeskmade from

Activity

CRMmade from

Contacts

CRMmade from

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • not yet analysed
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Hollowmere Care Group's pages are written from 3 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 74 AI summaries of 79 raw things (calls, tickets, emails, news), 6 people (6 with an AI write-up) and 6 staff (0 with an AI write-up), shown on 7 pages. 1 AI record in this trail is not yet analysed.

The trail as a list (block, record, entity, raw row)
  • Activity page block
  • AI opinion page block
  • ARR journey page block
    • facts.arr_monthly:org_023 facts table
      • Hollowmere Care Group – New entity
        • Hollowmere Care Group entity
          • accounting/customers.csv org_023 raw row
          • crm/companies.csv org_023 raw row
          • product_analytics/tenants.csv org_023 raw row
        • contracts/order_form_lines.csv ctr_023_01:1 raw row
        • contracts/order_form_lines.csv ctr_023_01:2 raw row
        • contracts/order_form_lines.csv ctr_023_01:3 raw row
        • contracts/order_forms.csv ctr_023_01 raw row
        • crm/deal_line_items.csv deal_023_01:1 raw row
        • +9 more
      • INV-023-0001 entity
        • Hollowmere Care Group entity
          • accounting/customers.csv org_023 raw row
          • crm/companies.csv org_023 raw row
          • product_analytics/tenants.csv org_023 raw row
        • accounting/invoice_lines.csv inv_023_001:1 raw row
        • accounting/invoices.csv inv_023_001 raw row
        • accounting/payments.csv pay_023_001 raw row
      • INV-023-0002 entity
        • Hollowmere Care Group entity
          • accounting/customers.csv org_023 raw row
          • crm/companies.csv org_023 raw row
          • product_analytics/tenants.csv org_023 raw row
        • accounting/invoice_lines.csv inv_023_002:1 raw row
        • accounting/invoice_lines.csv inv_023_002:2 raw row
        • accounting/invoices.csv inv_023_002 raw row
        • accounting/payments.csv pay_023_002 raw row
      • INV-023-0003 entity
        • Hollowmere Care Group entity
          • accounting/customers.csv org_023 raw row
          • crm/companies.csv org_023 raw row
          • product_analytics/tenants.csv org_023 raw row
        • accounting/invoice_lines.csv inv_023_003:1 raw row
        • accounting/invoice_lines.csv inv_023_003:2 raw row
        • accounting/invoices.csv inv_023_003 raw row
        • accounting/payments.csv pay_023_003 raw row
      • INV-023-0004 entity
        • Hollowmere Care Group entity
          • accounting/customers.csv org_023 raw row
          • crm/companies.csv org_023 raw row
          • product_analytics/tenants.csv org_023 raw row
        • accounting/invoice_lines.csv inv_023_004:1 raw row
        • accounting/invoice_lines.csv inv_023_004:2 raw row
        • accounting/invoices.csv inv_023_004 raw row
  • AI facts page block
  • Contacts page block
    • Natasha Pryor entity
      • crm/contacts.csv per_1301:org_013 raw row
      • crm/contacts.csv per_1301:org_023 raw row
      • product_analytics/users.csv usr_013_002 raw row
      • product_analytics/users.csv usr_023_002 raw row
    • Graham Rowntree entity
      • Hollowmere Care Group entity
        • accounting/customers.csv org_023 raw row
        • crm/companies.csv org_023 raw row
        • product_analytics/tenants.csv org_023 raw row
      • crm/contacts.csv per_2301:org_023 raw row
      • product_analytics/users.csv usr_023_004 raw row
    • Deborah Firth entity
      • Hollowmere Care Group entity
        • accounting/customers.csv org_023 raw row
        • crm/companies.csv org_023 raw row
        • product_analytics/tenants.csv org_023 raw row
      • crm/contacts.csv per_2302:org_023 raw row
      • product_analytics/users.csv usr_023_005 raw row
    • Imran Qureshi entity
      • Hollowmere Care Group entity
        • accounting/customers.csv org_023 raw row
        • crm/companies.csv org_023 raw row
        • product_analytics/tenants.csv org_023 raw row
      • crm/contacts.csv per_2303:org_023 raw row
    • Shona Barraclough entity
      • Hollowmere Care Group entity
        • accounting/customers.csv org_023 raw row
        • crm/companies.csv org_023 raw row
        • product_analytics/tenants.csv org_023 raw row
      • crm/contacts.csv per_2304:org_023 raw row
      • product_analytics/users.csv usr_023_003 raw row
    • Liz Waddington entity
      • Hollowmere Care Group entity
        • accounting/customers.csv org_023 raw row
        • crm/companies.csv org_023 raw row
        • product_analytics/tenants.csv org_023 raw row
      • crm/contacts.csv per_2305:org_023 raw row
    • +1 more
  • Open deals (not yet analysed) page block
    • Hollowmere Care Group entity
      • accounting/customers.csv org_023 raw row
      • crm/companies.csv org_023 raw row
      • product_analytics/tenants.csv org_023 raw row
  • Documents page block
  • hero page block
    • Key facts page block
      • Evidence trail page block
        • The story page block
          • Next step page block
            • Open tickets page block
              • Profile page block
                • Sources page block
                  • Platform usage page block
                    Computedmade from
                    Sources AI · Accounting · Calls · Contracts · CRM · Documents · Events · Support · Email · Usage
                    made from

                    BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

                    Help & Support

                    Open as a page

                    Help & Support

                    B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

                    How to use the site

                    How to ask

                    Press Ask Brain in the header. Type a question, or pick one of the examples.

                    The site itself does not call an AI model; answers in Claude come from the same figures you see here.

                    What the data covers

                    DataRecords
                    Organisations225
                    People at customers862
                    BB-Demo staff58
                    Calls1,995
                    Email threads3,013
                    Support tickets1,159
                    Documents1,218
                    Deals315
                    Invoices285
                    Events49
                    News items119

                    Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

                    BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

                    Who to contact

                    Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.
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