Kadewerk Software
What the paper says
Document roll-up
Current to 14 Oct 26Kadewerk Software is on Starter under an executed renewal order form signed 2 Jul 2026: £22k a year, 22 Jul 2026 to 21 Jul 2027, alongside an executed MSA and DPA. A draft proposal's £20k year 2 price conflicts with it.
Executed: The renewal order form signed 2 Jul 2026 is the current paper. It sets Starter at £22k a year for 22 Jul 2026 to 21 Jul 2027, with payment terms of 30 days.
Executed: The MSA and DPA, both stored as executed and dated 8 Jul 2025, sit alongside it. The first order form, signed 8 Jul 2025, set £20k a year plus a £6,000 implementation for 22 Jul 2025 to 21 Jul 2026, and that term has ended.
Open items: Three pre-contract documents remain on file: the draft proposal v1 of 21 May 2025, the final proposal of 27 May 2025 and the draft MSA v2 of 16 Jun 2025. None of them binds, and the onboarding plan of 27 Jul 2025 is a delivery plan, not a contract.
Contradictions: The draft proposal of 21 May 2025 says the year 2 subscription is £20k. The executed renewal order form of 2 Jul 2026 charges £22k, so a customer relying on the draft would expect the lower figure.
Contradictions: The draft MSA of 16 Jun 2025 allows termination on 90 days' notice at the end of the initial term and has no renewal mechanism. The executed order form of 8 Jul 2025 renews automatically unless either party gives notice 90 days before term end.
Commitments: Under the renewal order form, BB-Demo owes 99.5% uptime, a P1 first response within 4 business hours and a 5% service credit for availability breaches. The DPA binds BB-Demo to process data only on Kadewerk's instructions, encrypt it, seek authorisation for sub-processors and allow audit.
Gaps: The renewal order form states no user or connector limits and no notice terms for the term ending 21 Jul 2027. Signature lines are blank in the executed copies, and the Kadewerk signatory is named only as Director.
Gaps: The transfer safeguards that the DPA says are documented separately are not on file. This roll-up covers all 8 documents held.
Executed terms
Current to 9 Oct 26- Billing£22,000 annual amount, payment terms 30 days£22,000 annual amount, payment terms 30 days · Source: doc_096_008
- End2027-07-21Source: doc_096_008
- Price£22,000 a yearSource: doc_096_008
- Service levels["99.5% uptime", "P1 first response within 4 business hours", "5% of one month's fee service credit if availability breaches"]["99.5% uptime", "P1 first response within 4 business hours", "5% of one month's fee service credit if availability breaches"] · Source: doc_096_008
- Start2026-07-22Source: doc_096_008
- Term months12Source: doc_096_008
Documents
Updated 9 Oct 26- commercial
- delivery
- presales
Folders and documents as a list
- Contracts (5)
- Draft Starter master services agreement draft · contract · 16 Jun 2025
- Signed Starter master services agreement executed · contract · 8 Jul 2025
- Signed data processing agreement executed · dpa · 8 Jul 2025
- Starter subscription order form executed · order form · 8 Jul 2025
- Signed Starter renewal order form executed · order form · 2 Jul 2026
- Onboarding (1)
- Four-week onboarding plan issued · onboarding plan · 27 Jul 2025
- Proposals (2)
- Draft Starter tier proposal draft · proposal · 21 May 2025
- Starter tier sales proposal issued · proposal · 27 May 2025
Contradictions
Current to 9 Oct 26| Document | Against | What differs |
|---|---|---|
| Kadewerk Software - Proposal v1 | Kadewerk Software - Order Form (signed) | The draft proposal of 21 May 2025 states a year 2 subscription of £19,500; the executed renewal order form of 2 Jul 2026 charges £22,000 a year. |
| Kadewerk Software - Master Services Agreement v2 | Kadewerk Software - Order Form (signed) | The draft MSA of 16 Jun 2025 allows termination on 90 days' notice at the end of the initial term with no renewal mechanism; the executed order form of 8 Jul 2025 renews automatically unless notice is given 90 days before term end. |