What the paper says
Document roll-up
Current to 13 Oct 26Order form signed 23 Jul 2026 sets Growth at £50k a year, 40 users, 15 Aug 2026 to 14 Aug 2027. Draft Order Form v3 of 15 Jul 2026 states £55k against a £50k line net. The 5 Jul 2026 QBR still quotes the first-term £42k.
Executed: The order form signed 23 Jul 2026 contracts the Growth tier for the term 15 Aug 2026 to 14 Aug 2027: a £50k annual recurring charge, 40 licensed users and no first-term discount. It sits under the MSA and DPA signed on 1 Aug 2025.
Prior term: The order form signed 1 Aug 2025 set £42k a year after a 5% first-term discount, plus a £12k one-off implementation fee. That term ended on 14 Aug 2026 and the 23 Jul 2026 form replaces it.
Open items: Four documents remain stored as drafts:
- Proposal v1 of 24 Jun 2025
- MSA v2 of 14 Jul 2025, which the signed MSA expressly supersedes
- Renewal Proposal v1 of 3 Jun 2026
- Order Form v3 of 15 Jul 2026, still unsigned and stored as a draft
Contradictions: Order Form v3 of 15 Jul 2026 states an annual recurring amount of £55k against its own £50k line net. The executed order form of 23 Jul 2026 contracts £50k, so a reader relying on the draft would quote the wrong price.
Stale figure: The QBR deck of 5 Jul 2026 quotes £42k as contracted. That was correct for the first term, but it is out of date from 15 Aug 2026.
Commitments: Under the 23 Jul 2026 form, availability is 99.5% and the P1 first response is 1 business hour. The service credit is 10% of one month's fee for each month availability is missed, so data freshness earns no credit.
Billing: Billing is annual in advance, with payment due 30 days from the invoice date. The DPA of 1 Aug 2025 keeps data in the customer's Snowflake account and requires breach notice without undue delay.
Gaps: All 14 documents were read. These points remain open:
- Neither order form names the customer signatory.
- The 23 Jul 2026 form says renewal is agreed in writing and states no notice period or auto-renewal.
- None of these documents shows the security questionnaire's open points on staff access, certification, and Irish and UK data terms as closed.
- No invoices are among these documents, so payment is not shown.
Executed terms
Current to 9 Oct 26- Billingannual, in advance; 30 days from the invoice dateannual, in advance; 30 days from the invoice date · Source: doc_085_014
- End2027-08-14Source: doc_085_014
- Price£50,000 annual recurring chargeSource: doc_085_014
- Service levels["Availability 99.5%", "P1 first response 1 business hour", "Service credit 10% of one month's fee per month availability is missed", "Credit basis: availability only"]["Availability 99.5%", "P1 first response 1 business hour", "Service credit 10% of one month's fee per month availability is missed", "Credit basis: availability only"] · Source: doc_085_014
- Start2026-08-15Source: doc_085_014
- Term months12Source: doc_085_014
Documents
Updated 9 Oct 26- commercial
- delivery
- presales
Folders and documents as a list
- Contracts (6)
- Draft Growth tier master agreement draft · contract · 14 Jul 2025
- Executed Growth tier MSA executed · contract · 1 Aug 2025
- Executed data processing agreement executed · dpa · 1 Aug 2025
- Growth subscription order form executed · order form · 1 Aug 2025
- Draft Growth renewal order form draft · order form · 15 Jul 2026
- Growth tier order form, executed executed · order form · 23 Jul 2026
- Onboarding (1)
- Onboarding plan for Growth tier issued · onboarding plan · 19 Aug 2025
- Proposals (2)
- Draft Growth tier proposal draft · proposal · 24 Jun 2025
- Growth tier proposal issued · proposal · 27 Jun 2025
- QBRs (2)
- Quarterly review on Growth tier issued · qbr deck · 1 Jan 2026
- Quarterly review ahead of renewal issued · qbr deck · 5 Jul 2026
- Renewals (2)
- Draft Growth renewal proposal draft · renewal proposal · 3 Jun 2026
- Growth tier renewal proposal issued · renewal proposal · 8 Jun 2026
- Security (1)
- Security questionnaire for Growth proposal issued · security questionnaire · 16 Jun 2025
Contradictions
Current to 9 Oct 26| Document | Against | What differs |
|---|---|---|
| Carrowkeel Software - Order Form v3 | Carrowkeel Software - Order Form (signed) | The draft order form of 15 Jul 2026 states an annual recurring amount of £55,000. The executed order form of 23 Jul 2026 contracts £50,000. |
| Carrowkeel Software - QBR | Carrowkeel Software - Order Form (signed) | The QBR deck of 5 Jul 2026 quotes £41,800 as contracted. The executed order form contracts £50,000 from 15 Aug 2026. |