What it says
What this says
Current to 13 Oct 26A proposal dated 27 Jun 2025 for the Growth tier: annual subscription £42k, total deal amount £54k including one-off implementation. It is a proposal, not an executed order form, and states no availability or P1 response figure.
What it is: a BB-Demo proposal prepared by Sophie Ling for Carrowkeel Software. It covers pages, chat and search, the dashboards builder and quarterly reviews with Marcus Bell, over helpdesk, CRM and product usage sources.
Commits: it states "The annual subscription price is £42k." and a total deal amount of £54k that "includes the one-off implementation fee; it is not an annual price." Invoices are payable on BB-Demo's standard terms.
Unusual: nothing off standard terms. The service level is only "the standard Growth service level", with no figures written out.
Not settled: the proposal does not show whether the order form was issued or signed, the implementation fee on its own, connector delivery dates or a start date. It is a proposal and an open item until executed paper says otherwise.
As found in this document
Current to 9 Oct 26- Price£41,800Source: object_read:doc_085_003
- Growth subscription£41,800 annual, in advanceSource: object_read:doc_085_003
- Total deal amount (including implementation)£53,800Source: object_read:doc_085_003
- Invoice paymentpayable on BB-Demo's standard termspayable on BB-Demo's standard terms · Source: object_read:doc_085_003
- Service levelthe standard Growth service levelthe standard Growth service level · Source: object_read:doc_085_003
The document
Body
Carrowkeel Software - Proposal
Prepared for Carrowkeel Software by Sophie Ling, Account Executive, BB-Demo · 27 Jun 2025
1. Context
Carrowkeel Software is a Dublin vendor of lettings and property-management software for letting agents in Ireland and the UK. Its customer success team needs to read support tickets, renewals and product usage together, per agency group, without stitching several systems together by hand.
BB-Demo proposes the company brain: one AI-queryable layer over those sources, built and run inside Carrowkeel Software's own Snowflake account, so your data stays in your environment.
2. What is included
The Growth tier, designed for several teams working from shared data.
- Pages, chat and search across the connected sources
- The dashboards builder, for per-agency-group views the customer success team can build and own
- Quarterly business reviews with your BB-Demo customer success manager, Marcus Bell
- The Growth user allowance and connector allowance, with the standard Growth service level
3. Scope of the first phase
Read the whole document (2,452 characters)
| Area | What the brain will cover |
|---|---|
| Support tickets | The helpdesk, so ticket history can be read per agency group |
| Renewals | The CRM, so renewal dates and status sit beside usage |
| Product usage | Usage data from Carrowkeel Software's own platform |
Implementation is a one-off, fixed-fee engagement. It connects the sources above, builds the first set of pages and dashboards, and trains your customer success team to ask questions of the brain.
4. Pricing
| Item | Amount |
|---|---|
| Growth subscription, annual, in advance | £42k |
| One-off implementation fee | Included in the deal amount below |
| Total deal amount (including implementation) | £54k |
The annual subscription price is £42k. The deal amount of £54k is the total value of the deal and includes the one-off implementation fee; it is not an annual price. Invoices are payable on BB-Demo's standard terms.
5. How we work with you
Sophie Ling owns the commercial terms and will take you through the order form. Marcus Bell owns adoption after go-live, including the quarterly reviews and the renewal conversation.
6. Next steps
- Carrowkeel Software reviews this proposal.
- We confirm the final list of sources and any extra users or connectors.
- BB-Demo issues the order form under the MSA.
- Implementation starts once the order form is signed.