Carrowkeel Software - Renewal Proposal v1
Documentdraft Carrowkeel Software · renewal proposal · draft · 3 Jun 2026
Draft Growth renewal proposal by Sophie Ling, dated 3 Jun 2026 and not shared with the customer. It proposes a one-year term at £50k, billed annually in advance, for 40 licensed users, against £42k stated as contracted today. It gives no availability or P1 figures.
What it says
What this says
As at Fri 9 Oct 2026Draft Growth renewal proposal by Sophie Ling, dated 3 Jun 2026 and not shared with the customer. It proposes a one-year term at £50k, billed annually in advance, for 40 licensed users, against £42k stated as contracted today. It gives no availability or P1 figures.
What it is: an internal draft renewal proposal for Carrowkeel Software's Growth subscription, prepared by Sophie Ling. It says it is "Not yet shared with Carrowkeel Software".
Proposes: one year, billed annually in advance, 40 licensed users, annual price £50k. The draft says this "reflects the current Growth list price" and that the standard Growth service level continues.
Unusual: the draft sets £42k as contracted annual recurring revenue today against £50k proposed. Its own open points ask how to explain that move.
Not settled: the current term ends 14 Aug 2026, before the 9 Oct 2026 as-of date. The document does not show whether a renewal was agreed or signed, and it states no availability, response time or discount.
As found in this document
As at Fri 9 Oct 2026- Date end14 Aug 2026Source: the AI read of this record
- Date renewal14 Aug 2026Source: the AI read of this record
- Price£50,000Source: the AI read of this record
- TierGrowthSource: the AI read of this record
- TermOne year, billed annually in advanceSource: the AI read of this record
- Licensed users40Source: the AI read of this record
- Annual price£50,000Source: the AI read of this record
- Deal amount£50,000Source: the AI read of this record
- Service levelstandard Growth service levelSource: the AI read of this record
The document
Body
Carrowkeel Software - Renewal Proposal v1
Status: Draft. Prepared by Sophie Ling, Account Executive, BG-Demo. Dated Wednesday 3 June 2026. Not yet shared with Carrowkeel Software.
1. Context
Carrowkeel Software, a Dublin vendor of lettings and property-management software, joined BG-Demo on 15 Aug 2025 on the Growth tier. B-Glass gives its customer success team one place to read support tickets, renewals and product usage per agency group.
The current subscription ends on 14 Aug 2026. This draft sets out the proposed renewal so that the conversation can happen well ahead of that date. Marcus Bell, as customer success manager, will lead the adoption discussion alongside it.
2. Where the account stands
- Contracted annual recurring revenue today is £42k.
- The account has no overdue invoices.
- There have been no support tickets in the last month, and none at high priority.
- Active use is a little down on the prior quarter and sits well below the number of licensed users. That is headroom rather than a problem, but it is the point to talk through with the customer.
3. Proposed renewal
Read the whole document (2,159 characters)
| Item | Proposal |
|---|---|
| Tier | Growth |
| Deal type | Renewal |
| Term | One year, billed annually in advance |
| Licensed users | 40 |
| Annual price | £50k |
| Deal amount | £50k |
The annual price reflects the current Growth list price. The Growth connector allowance, the dashboards builder and regular quarterly reviews continue as today, under the standard Growth service level.
4. Open points
- Confirm with Marcus Bell how best to explain the move from the current contracted figure of £42k to £50k a year.
- Agree whether the proposal should lead with a short value summary of questions asked and dashboards built.
- Decide whether to raise the gap between active and licensed users as an adoption plan or as a right-sizing question.
5. Next steps
- Sophie Ling to review this draft with Marcus Bell this week.
- Share the final proposal with Carrowkeel Software once the open points are settled.
- Hold the renewal conversation with the customer well before the term ends on 14 Aug 2026.
Unusual terms
As at Fri 9 Oct 2026- Proposed price above the £41,800 stated as contracted today
- Draft not yet shared with the customer