Carrowkeel Software - Order Form v3
Documentdraft Carrowkeel Software · order_form · draft · 2026-07-15
Unsigned draft order form for the Growth renewal, 15 Aug 2026 to 14 Aug 2027. Line net £50k, 99.5% availability, P1 first response 1 business hour. It states an annual recurring amount of £55k that does not match the line.
What it says
What this says
Current to 13 Oct 26Unsigned draft order form for the Growth renewal, 15 Aug 2026 to 14 Aug 2027. Line net £50k, 99.5% availability, P1 first response 1 business hour. It states an annual recurring amount of £55k that does not match the line.
What it is: a draft renewal order form prepared by Sophie Ling on 15 Jul 2026. It states "Draft. Not signed. Not yet in force." and the 15 Aug 2025 executed form remains the contract for the current term.
Commits (once signed): Growth subscription at £50k, 40 licensed users, billed annually in advance, 30 days from invoice, in GBP. Service levels are 99.5% availability and 1 business hour P1 first response.
Unusual: the draft quotes £55k as the annual recurring amount against a £50k line net, and cites £42k as the current contracted recurring revenue. Credit is for availability only.
Not settled: which amount applies, and who signs for the customer. The term start of 15 Aug 2026 is before the as-of date, and the evidence does not show whether a signed copy exists.
As found in this document
Current to 9 Oct 26- Date end14 Aug 2027Source: object_read:doc_085_013
- Date start15 Aug 2026Source: object_read:doc_085_013
- Price£50,000Source: object_read:doc_085_013
- Availability99.5%Source: object_read:doc_085_013
- P1 first response1 business hourSource: object_read:doc_085_013
- Service credit10% of one month's fee for each month with an availability breach10% of one month's fee for each month with an availability breach · Source: object_read:doc_085_013
- Credit basisAvailability onlySource: object_read:doc_085_013
- Price£50,000Source: object_read:doc_085_013
- Billing frequencyannual, in advanceSource: object_read:doc_085_013
- Payment terms30 days from invoiceSource: object_read:doc_085_013
- Licensed users40Source: object_read:doc_085_013
The document
Body
Carrowkeel Software - Order Form v3
Draft. Not signed. Not yet in force.
This draft was prepared by Sophie Ling, Account Executive, BB-Demo, on 15 Jul 2026 for the renewal of the Growth subscription. The order form executed on 15 Aug 2025 remains the contract for the current term, which ends 14 Aug 2026. Nothing in this draft changes that contract until a signed copy exists.
Parties
| Supplier | BB-Demo, London |
| Customer | Carrowkeel Software, Dublin |
| Account owner | Sophie Ling |
| Customer success manager | Marcus Bell |
| Governing agreement | The BB-Demo Master Services Agreement already in place between the parties |
Order lines
| SKU | Description | Quantity | Unit price | Discount | Net |
|---|---|---|---|---|---|
| SUB-GROWTH | Company Brain – Growth (annual subscription) | 1 | £50k | 0% | £50k |
Total contract value: £50k.
Licensed users: 40.
Term
| Start date | 15 Aug 2026 |
| End date | 14 Aug 2027 |
| Renewal | Handled by the account owner and customer success manager ahead of the end date |
Billing
Read the whole document (2,296 characters)
- Billing frequency: annual, in advance.
- Payment terms: 30 days from invoice.
- Currency: GBP.
- Annual recurring amount stated for this subscription: £55k.
For reference, the contracted annual recurring revenue under the current term is £42k.
Service levels
| Measure | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 business hour |
| Service credit | 10% of one month's fee for each month with an availability breach |
| Credit basis | Availability only |
The nightly refresh follows the standard service level for the Growth tier. Data freshness is not a credit basis under this form.
Open points before signature
- The annual recurring amount of £55k and the line net amount of £50k do not match. Finance and the account owner need to confirm which figure applies before this form goes to the customer.
- The customer's signatory has not been confirmed.
- Once a signed copy exists, it replaces this draft and the draft should be archived.
Signatures
| For BB-Demo | For Carrowkeel Software | |
|---|---|---|
| Name | Not signed | Not signed |
| Title | Account Executive | Authorised signatory |
| Date | Not signed | Not signed |
Unusual terms
Current to 9 Oct 26- Stated annual recurring amount £55,000 differs from £50,000 line net
- Data freshness not a credit basis