What was said
What this says
Current to 13 Oct 26Daniel Okafor asked Saskia Mendes to set a date for the next quarterly business review, inviting Rupert Lasker and Holly Tranter, and noted usage is a touch lower. Mostly logistical; no customer response in the thread.
Ask: Daniel offered slots that week or any morning the next week, in person in London or by video. He wants all three customer contacts in the room.
Customer view: none in this thread, as Saskia has not replied. Daniel flagged lower usage and asked how the team is finding the brain.
Next: Daniel linked the timing to the contract end on 2 Jul 2025, so the review needs a date soon.
The thread
Updated 9 Oct 26Messages
- Daniel Okafor 2 Jun 2025 08:26Hello Saskia, I hope the week has started well. Just to close the loop on something we touched on a while back: it's time to put your next quarterly business review in the diary, and I wanted to find a slot that works for you and your side of the team before the calendar fills up. It would be good to have you there, and ideally Rupert and Holly too. Rupert will want to see how the brain is earning its keep, Holly can speak to the connectors and how the day-to-day running feels, and you can tell us what the client-account directors are actually asking for. I would like to hear from all three of you rather than present at you. On our side I will bring a short summary of how the team has been using the pages and chat over the last quarter. Usage is a touch lower than the quarter before, and I would like to understand it with you rather than guess at the reasons. It may simply be the time of year, or it may be that a few of the directors have not yet got into the habit. You will know better than I do. For timing, I could do Wednesday or Thursday this week, or any morning next week. An hour should be plenty, and I am happy to come to you in London if that is easier than a video call. With the contract running to 2 Jul 2025, it would help to have the conversation soon so nobody is rushed. How is the team finding it at the moment? Let me know what suits and I'll come back to you by the end of the day with an invitation. Best wishes, Daniel