Who they are
Insight
Current to 13 Oct 26Holly Tranter was the day-to-day admin and main user for Delancey Haig's Growth brain. Her platform account was deactivated on 2 Jul 2026, when the subscription ended. She is an influencer and champion, not the signatory.
Role: Business Systems Analyst in London and the only admin for most of the account. She set up CRM access, built dashboards, raised most tickets and was on the QBRs. Her platform user was deactivated on 2026-07-02.
Influence: the CFO, Rupert Lasker, challenged value and the CTO, Kwame Asante, confirmed the exit. Holly gave practical feedback, for example that directors went back to their own reports.
Watch: on the 9 Jun 2026 call Daniel Okafor said the door is open. Any win-back would need a new admin contact and a clear value case.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Delancey Haig | Business Systems Analyst | admin | holly.tranter@delanceyhaig.example |
Activity
- 9 Jun 2026callDelancey Haig / BB-Demo – Check In
+1
- 4 Jun 2026email_threadCatching up on how the team is finding it
- 19 Mar 2026eventBB-Demo webinar
+34
- 18 Mar 2026ticketTimesheet and mailbox connectors not authenticating
- 17 Mar 2026email_threadConnector authentication failures
+1
- 16 Mar 2026ticketTimesheet and mailbox connector authentication issues
- 16 Mar 2026ticketConnectors still down - urgent resolution needed
- 12 Mar 2026ticketTimesheet system and mailbox authentication failures
- 10 Mar 2026ticketTimesheet and mailbox connectors stopped syncing
- 3 Mar 2026email_threadFollow-up from our quarterly review
+2
- 2 Mar 2026callDelancey Haig / BB-Demo – Qbr
+2
- 26 Feb 2026email_threadInvitation to our next BB-Demo webinar
- 2 Dec 2025email_threadFollowing up on the quarterly review
- 1 Dec 2025callDelancey Haig / BB-Demo – Qbr
- 29 Oct 2025ticketBuilding a dashboard for contractor data
- 5 Sep 2025email_threadFollowing up on the QBR
+2
- 4 Sep 2025callDelancey Haig / BB-Demo – Qbr
+2
- 31 Jul 2025ticketSetting up access for new team members
- 14 Jul 2025ticketSalesforce connector not syncing
- 8 Jul 2025ticketClient records not updating overnight
- 5 Jun 2025email_threadFollowing up on the QBR
+1
- 4 Jun 2025callDelancey Haig / BB-Demo – Qbr
+1
- 25 Apr 2025ticketDuplicate client records in the brain
- 27 Feb 2025ticketFeature request: Saved search queries
- 13 Feb 2025ticketRequest: Dashboard PDF export
- 5 Dec 2024email_threadFollowing up on our quarterly review
+2
- 4 Dec 2024callDelancey Haig / BB-Demo – Qbr
+2
- 11 Sep 2024ticketHow to set up dashboards with row filtering
- 4 Sep 2024email_threadSupport follow-up on your ticket
- 3 Sep 2024ticketConnector stopped loading data
- 28 Aug 2024callDelancey Haig / BB-Demo – Onboarding
- 22 Aug 2024email_threadOnboarding sessions: scheduling the next steps
- 20 Aug 2024callDelancey Haig / BB-Demo – Onboarding
- 15 Aug 2024email_threadOnboarding: plan for the first refresh and admin handover
- 14 Aug 2024callDelancey Haig / BB-Demo – Onboarding
- 8 Aug 2024email_threadOnboarding: field mapping session and next steps
- 6 Aug 2024callDelancey Haig / BB-Demo – Onboarding
- 1 Aug 2024ticketRecruitment system connector not loading data
- 30 Jul 2024email_threadOnboarding: getting the next sessions in the diary
- 30 Jul 2024callDelancey Haig / BB-Demo – Onboarding
- 26 Jul 2024email_threadOnboarding: still need access before we can go further
- 24 Jul 2024callDelancey Haig / BB-Demo – Onboarding
- 16 Jul 2024email_threadOnboarding sessions: finding a time next week
- 16 Jul 2024callDelancey Haig / BB-Demo – Onboarding
- 10 Jul 2024email_threadOnboarding session with Holly
- 10 Jul 2024email_threadKickoff follow-up and next steps
+2
- 9 Jul 2024callDelancey Haig / BB-Demo – Kickoff
+2
- 8 May 2024email_threadDelancey Haig and BB-Demo: following up on the demo
+2
- 7 May 2024callDelancey Haig / BB-Demo – Demo
+2