Thank you, and one request about the client pages
Email thread Delancey Haig · cs
Saskia Mendes thanks BG-Demo as service ends on 2 Jul 2026 and asks for the client pages to stay up another month. She says she has not seen Daniel Okafor's promised afternoon update and wants a plain answer.
What was said
What this says
As at Fri 9 Oct 2026Saskia Mendes thanks BG-Demo as service ends on 2 Jul 2026 and asks for the client pages to stay up another month. She says she has not seen Daniel Okafor's promised afternoon update and wants a plain answer.
Ask: Saskia asked for the client pages to stay available for another month so Jess Ferrand can use them in two client reviews.
Customer view: Warm and grateful, but the last message is a plain request for yes, no, or what is still open, on the last day of service.
Next: Daniel had promised an answer by the end of 1 Jul 2026, and Saskia says she did not see it. The thread shows no reply to her final message.
The thread
Updated 9 Oct 26Messages
Saskia Mendes 30 Jun 2026 16:41Daniel, I wanted to write before the end of the week to say thank you. You and the team looked after us properly from the first day in July 2024, and the directors did need this. Jess has asked me to say the same: she has leaned on it more than anyone and she is grateful for the patience. One practical thing. Service ends on Thursday 2 July 2026, and Jess has two client reviews coming up where she would still like to open the client pages. Can they stay up for another month? Is that something you can do, or does it need someone else to say yes? Best, Saskia
Daniel Okafor 1 Jul 2026 08:51Dear Saskia, dear Jess, Thank you both for the kind words. It has been a pleasure working with you, and I mean that. Jess, I remember the first review you brought the brain into and how quickly you made it your own. On the client pages: I do not want to guess at an answer I do not own, so I am checking it with our team this morning, along with what it would mean for the 40 licensed users. I will come back to you by the end of today, one way or the other, so you are not left waiting until Thursday. In the meantime, if Jess has anything she needs from the pages for those reviews, please tell me which clients and I will make sure it is looked at first. Just to close the loop, I will write again this afternoon. Best wishes, Daniel- Saskia Mendes 2 Jul 2026 08:42Daniel, Thanks for the note yesterday. I have not seen the afternoon update, so I may have missed it. Can you resend? It is the last day, so I would rather ask plainly. Jess used it again this morning and the client asked her straight out about their placements, so she needs to know whether the pages will still be there tomorrow. Can we make it simpler: yes, no, or what is still open? Either way, thank you again. Best, Saskia