Booking the next check-in
Email thread Delancey Haig · cs
Saskia Mendes told Daniel Okafor on 20 Oct 2025 that usage is better than last month, with a few more directors in and Jess using it before every review. She wants the next check-in on the directors still not using it.
What was said
What this says
Current to 13 Oct 26Saskia Mendes told Daniel Okafor on 20 Oct 2025 that usage is better than last month, with a few more directors in and Jess using it before every review. She wants the next check-in on the directors still not using it.
Ask: Saskia wants a simple agenda focused on the two or three directors who still are not using the brain, not a general tour.
Customer view: She is mildly positive about the trend but still sees a gap. Daniel also raised whether any of the 40 licences are sitting idle.
Next: Daniel set a 10:00 Tuesday invite and promised a short note on what the named directors have been asking.
The thread
Updated 9 Oct 26Messages
Daniel Okafor 20 Oct 2025 17:09Hi Saskia, Thank you for your time at the last check-in. It was good to hear how the directors have been getting on, and I've been thinking about the points you raised since. I'd like to get the next catch-up booked so it doesn't drift. How is the team finding it now that the autumn reviews are under way? I'd like to hear what's changed, and whether any of the 40 licences are sitting idle that we should talk about. Could you suggest a time later this week or next? I'll work around you. Best wishes, Daniel
Saskia Mendes 20 Oct 2025 18:58Hi Daniel, Thanks for this. Better than last month, I'd say. A few more directors are in there, and Jess is using it before every review as usual. Tuesday morning is best for me, any time before 11:00. I'm out on Wednesday. Can we make the agenda simple? I'd rather spend the time on the two or three directors who still aren't using it than on a general tour. Best, Saskia- Daniel Okafor 21 Oct 2025 10:48Hi Saskia, Glad to hear it's moving the right way, and lovely that Jess is making it part of her routine. Tuesday morning is fine. I'll put in an invite for 10:00 and keep the agenda to exactly that: the directors who haven't picked it up yet, and what would make it easier for them. Send me their names in advance if you're comfortable doing so and I'll look at what they've been asking. I'll come back to you by Friday with a short note of what I find, so we're not starting from cold. Best wishes, Daniel