B-Glass
Liam Doherty

Liam Doherty

Person

Brackwell Freight Ltd logo Brackwell Freight Ltd · champion

Liam Doherty was Brackwell Freight's Head of Revenue Operations, CRM champion and admin. He told Marcus Bell on 8 Jun 2026 he was leaving, and his platform account was deactivated on 12 Jun 2026. He asked 41% of the organisation's questions in the 12 months before.

Who they are

Insight

As at Fri 9 Oct 2026

Liam Doherty was Brackwell Freight's Head of Revenue Operations, CRM champion and admin. He told Marcus Bell on 8 Jun 2026 he was leaving, and his platform account was deactivated on 12 Jun 2026. He asked 41% of the organisation's questions in the 12 months before.

Role: Head of Revenue Operations in Manchester and the CRM champion. He was the platform admin and the main voice on adoption, value and renewal. He handed the admin role to Aisha Rahman.

Influence: He shaped the renewal case but did not sign. Mark Siddall joined when a contract was on the table, and Gareth signs the contract.

Watch: Questions were concentrated on him, 41% in the 12 months before he left and 37% over the last 12 months. His handover note said renewal had not been raised with leadership.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

CRM records

OrganisationTitleRoleEmail
Brackwell Freight LtdHead of Revenue Operationschampionliam.doherty@brackwellfreight.example

Activity

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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