More users and the depots
Email thread Brackwell Freight Ltd · sales
Sales thread: Liam Doherty says usage has grown, the 15 licensed users are nearly used up, and he wants the depots on one view. He asks for the next step up and its cost before the term ends on 30 Nov 2024.
What was said
What this says
Current to 13 Oct 26Sales thread: Liam Doherty says usage has grown, the 15 licensed users are nearly used up, and he wants the depots on one view. He asks for the next step up and its cost before the term ends on 30 Nov 2024.
Ask: Liam wants the next tier and its price. Tom Ashdown points to Growth at the v1 list price, with the exact figure to be confirmed in the proposal.
Customer view: Liam is enthusiastic and welcomes keeping v1 pricing. He wants all depot account managers plus some ops leads, with the helpdesk and call recorder connectors and perhaps finance later.
Next: he wants the proposal this week or next, to take to the leadership team before the end of the month.
The thread
Updated 9 Oct 26Messages
Liam Doherty 7 Oct 2024 15:55Hi Tom, Quick one. Usage has gone up a lot since the summer. More of the depot account managers are in the brain every day now, and we're getting close to the 15 users we're licensed for. Love that, but it means I'm going to hit the ceiling. I want to get the rest of the depots on it. One view, that's the point. Can you tell me what the next step up looks like and what it would cost? Our term runs to 30 Nov 2024, so I'd like to get it sorted before then rather than leave it to the last minute. Cheers, Liam
Tom Ashdown 8 Oct 2024 09:18Hi Liam, Good to hear, and no drama on the timing. The next step up is Growth. You'd get room for several teams rather than one, more users and more connectors than you have now, and the dashboards builder and quarterly reviews come with it. Your current Starter contract is £19,500 a year for 15 users, so this is a proper step. On price: you signed under our original price book, so I'll be putting Growth to you at the v1 list price rather than the newer one. I won't quote the figure from memory, so I'll confirm the exact number in the proposal. Leave that with me. Two things would help me get it right. How many depot users do you realistically want on in the first six months? And are there any other systems you'd want connected beyond what you have now? Cheers, Tom- Liam Doherty 8 Oct 2024 10:22Tom, That's great, thanks. Good that we keep the v1 pricing. On users, I'd say all the depot account managers plus a few of the ops leads, so well beyond what we have today. Connectors, I think we'd want the helpdesk and the call recorder properly in, and maybe finance later. I'll check with the team and come back to you with a proper list. Can we get the proposal in front of me this week or next? I'd like to take it to the leadership team before the end of the month. Cheers, Liam