What was said
What this says
Current to 13 Oct 26Sofia Marchetti invited Liam Doherty to the BB-Demo webinar on Thursday 17 April 2025 and encouraged him to forward it to depot managers. This is an event invitation, and there is no customer response in the thread.
Ask: Sofia, Head of Customer Success, invited Liam and his colleagues to an online session where customers share how they use the tools. She offered to send the main points if the date does not suit.
Customer view: none is recorded. The invitation credits Liam for bringing depot account managers into the brain, which supports him as the internal champion.
Next: Liam replies to confirm attendance if he wants joining details.
The thread
Updated 9 Oct 26Messages
- Sofia Marchetti 24 Mar 2025 14:07Dear Liam, I hope you're well. I'm writing to invite you to our next BB-Demo webinar, which is online on Thursday 17 April 2025. I'm mentioning it to you in particular because you've done so much to bring the depot account managers into the brain, and I think you and your team would get something useful from the session. It's a chance to hear how other customers are using the same tools to keep an eye on their accounts, and to put your own questions to us directly. You're very welcome to forward this to anyone at Brackwell who might want to join, including the depot managers you have in mind. There is no limit on how many of your colleagues can attend. If you'd like to come along, just reply to this note and I'll make sure you receive the joining details nearer the time. If it doesn't suit, no problem at all, and I'm happy to share the main points afterwards. Marcus will be in touch separately about your usual check-ins, so this is just an extra opportunity. Best regards, Sofia Marchetti Head of Customer Success, BB-Demo