Gemma Holt
Person
Harrowden Foods · champion
Gemma Holt is the Harrowden Foods champion and a platform admin. She drives the push for more users, but cannot approve spend alone, and a large share of the account's questions comes from her.
Who they are
Insight
As at Fri 9 Oct 2026Gemma Holt is the Harrowden Foods champion and a platform admin. She drives the push for more users, but cannot approve spend alone, and a large share of the account's questions comes from her.
Role: Commercial Insights Manager in Leicester, recorded in the CRM as champion and an admin user since 5 Jan 2026. She raises most tickets and requests on the account.
Influence: she advocates for customer service and planner access, but says she cannot approve spend alone. Rajesh Mistry, Supply Chain Director, signs and wants usage proof first.
Watch: on the 13 Jul 2026 check-in a large share of questions came from Gemma and one account manager, a key-person risk. She wants a one-page value case for her director before the 5 Jan 2027 renewal. Two account managers reported slow retailer data on 16 Sep 2026.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Harrowden Foods | Commercial Insights Manager | champion | gemma.holt@harrowden.example |
CRMmade from
Activity
- Upcoming
- 12 Oct 2026upcoming callHarrowden Foods / BG-Demo – Renewal
+1 - 12 Oct 2026upcoming callHarrowden Foods / BG-Demo – Renewal+1
- 19 Oct 2026upcoming callHarrowden Foods / BG-Demo – Negotiation
+1 - 6 Nov 2026upcoming callHarrowden Foods / BG-Demo – Check In
- Held
- 6 Oct 2026dealHarrowden Foods – Renewal
- 28 Sep 2026email threadFollow-up: proposal for additional users
- 28 Sep 2026callHarrowden Foods / BG-Demo – Proposal
- 24 Sep 2026email threadProposal walkthrough
- 22 Sep 2026dealHarrowden Foods – Expansion
- 22 Sep 2026callHarrowden Foods / BG-Demo – QBR+1
- 16 Sep 2026email threadScheduling the QBR
- 8 Sep 2026ticketHow to create a dashboard by complaint category
- 8 Sep 2026ticketSalesforce connector stopped syncing
- 6 Aug 2026email threadCheck-in notes and next steps
- 5 Aug 2026callHarrowden Foods / BG-Demo – Check In
- 30 Jul 2026email threadNext check-in
- 21 Jul 2026ticketNightly refresh didn't run
- 13 Jul 2026callHarrowden Foods / BG-Demo – Check In
- 6 Jul 2026email threadGetting a check-in in the diary
- 29 Jun 2026email threadFollowing up on your support request
- 26 Jun 2026ticketUrgent: Dashboard queries returning stale data
- 15 Jun 2026email threadFollow-up: additional users and next steps+1
- 15 Jun 2026email threadQuote for the extra users
- 15 Jun 2026callHarrowden Foods / BG-Demo – Negotiation+1
- 11 Jun 2026callHarrowden Foods / BG-Demo – Proposal
- 9 Jun 2026email threadNext steps on the proposal for extra users
- 3 Jun 2026email threadQBR follow-up: usage, access and next steps+1
- 2 Jun 2026callHarrowden Foods / BG-Demo – QBR+1
- 1 Jun 2026dealHarrowden Foods – Expansion
- 26 May 2026email threadGetting the next QBR in the diary
- 21 May 2026eventBG-Demo webinar
+29 - 14 May 2026ticketHow do I set up dashboards for multiple teams?
- 14 May 2026email threadAdding more users to the brain
- 12 May 2026callHarrowden Foods / BG-Demo – Check In
- 11 May 2026email threadInvitation: BG-Demo webinar on Thursday 21 May 2026
- 7 May 2026email threadFinding a time for our check-in
- 6 May 2026email threadCheck-in notes and next steps
- 5 May 2026callHarrowden Foods / BG-Demo – Check In
- 28 Apr 2026email threadCheck-in: finding a time
- 7 Apr 2026ticketData quality: Duplicate customer contacts in Sainsbury account
- 7 Apr 2026callHarrowden Foods / BG-Demo – Check In
- 30 Mar 2026email threadQuick check-in catch-up?
- 27 Mar 2026ticketRetailer data: complaints not matching across systems
- 16 Mar 2026callHarrowden Foods / BG-Demo – Training
- 25 Feb 2026ticketRequest: Add customer service team to brain access
- 25 Feb 2026callHarrowden Foods / BG-Demo – Onboarding
- 18 Feb 2026email threadOnboarding session: finding a time next week
- 17 Feb 2026callHarrowden Foods / BG-Demo – Onboarding
- 11 Feb 2026email threadOnboarding: confirming this week's session
- 10 Feb 2026callHarrowden Foods / BG-Demo – Onboarding
- 4 Feb 2026email threadOnboarding: next session and data checks
- 3 Feb 2026callHarrowden Foods / BG-Demo – Onboarding
- 28 Jan 2026email threadOnboarding sessions: scheduling the next one
- 28 Jan 2026callHarrowden Foods / BG-Demo – Onboarding
- 21 Jan 2026callHarrowden Foods / BG-Demo – Onboarding
- 20 Jan 2026email threadOnboarding check-in and next steps
- 13 Jan 2026email threadAccount manager training slot
- 13 Jan 2026callHarrowden Foods / BG-Demo – Onboarding
- 7 Jan 2026email threadOnboarding session: getting the account managers started
- 5 Jan 2026callHarrowden Foods / BG-Demo – Kickoff
- 24 Dec 2025email threadKickoff call: getting a date in the diary
- 28 Nov 2025email threadHarrowden Foods and BG-Demo: Growth proposal, next steps+1
- 28 Nov 2025callHarrowden Foods / BG-Demo – Negotiation+1
- 13 Nov 2025email threadHarrowden Foods proposal: follow-up and next steps
- 13 Nov 2025callHarrowden Foods / BG-Demo – Proposal
- 10 Nov 2025email threadWalking through the proposal: finding a time
- 3 Nov 2025email threadCustomer service access to the brain: questions after the demo
+1 - 31 Oct 2025callHarrowden Foods / BG-Demo – Demo+1
- 27 Oct 2025email threadFollowing up on the demo
- 27 Oct 2025callHarrowden Foods / BG-Demo – Demo
- 23 Oct 2025email threadSetting up your demo of the brain
- 21 Oct 2025email threadArranging the demo on your own data
- 8 Oct 2025email threadFollowing up on our discovery call
- 8 Oct 2025callHarrowden Foods / BG-Demo – Discovery
- 2 Oct 2025email threadSetting up a discovery call
- 19 Sep 2025dealHarrowden Foods – New
CRMmade from