B-Brain
Douglas Baird

Douglas Baird

Person

Lornefield Pensions Administration logo Lornefield Pensions Administration · economic_buyer

Douglas Baird is the COO and economic buyer at Lornefield. He signed the Growth upgrade in March 2024, gave notice of non-renewal on 2 Feb 2026, and has since reopened talks about a return, with group approval needed for any spend.

Who they are

Insight

Current to 14 Oct 26

Douglas Baird is the COO and economic buyer at Lornefield. He signed the Growth upgrade in March 2024, gave notice of non-renewal on 2 Feb 2026, and has since reopened talks about a return, with group approval needed for any spend.

Role: Chief Operating Officer and CRM economic buyer, based in Edinburgh. He signed the Growth order form on 20 Mar 2024 and led the renewal conversations. His platform user was deactivated on 2 Apr 2026.

Influence: he decides for Lornefield but repeatedly says he cannot commit the group. He gave notice of non-renewal on 2 Feb 2026 because of the group move to Signalvane, and said it was not a judgement on the service.

Watch: he asked to talk again on 14 Sep 2026. Fiona Mackie of the group must approve any spend, and he wants plain termination terms. The Growth proposal is an open item.

AI · claude-sonnet-5-5 · 14 Oct 2026

CRM records

OrganisationTitleRoleEmail
Lornefield Pensions AdministrationChief Operating Officereconomic_buyerdouglas.baird@lornefield.example

Activity

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

DataRecords
Organisations225
People at customers862
BB-Demo staff58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

Ask B

B-Brain · read-only