B-Glass
Copperlane Payroll logo

Copperlane Payroll

Healthy£20kRenews 1 Jun 27

AI facts

As at Fri 9 Oct 2026

Copperlane Payroll holds a Starter order form at £20k a year, running 1 Jun 2026 to 31 May 2027 with 15 licensed users and 4 connectors. Active users stayed at 13 over the last four months (0%), while questions asked went from 548 to 596 (9%). Renewal is due 1 Jun 2027, 235 days away, at £22k against £20k today (12.8%). Invoice INV-022-0003 was paid on 24 Jul 2026 after its 17 Jun 2026 due date. The CRM owner, Priya Raman, left BG-Demo on 28 Aug 2026.

Read from 13 calls · 24 email threads · 5 tickets · 2 deals · 5 people · 8 documents, newest 8 Jul 26

Profile

Updated 9 Oct 26
  • IndustryPayroll servicesSource: CRM company record
  • Websitecopperlane.exampleSource: CRM company record
  • CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
  • HQ cityCardiffSource: CRM company record
  • Size150 employeesSource: CRM company record
  • CRM ownerPriya RamandiffersSource: CRM company record · Account Executive · Left 28 Aug 2026: the CRM still names them · CSM Daniel Okafor · The sources disagree
  • Customer since1 Jun 2025Source: first executed order form ctr_022_01, signed 16 May 2025 · Starter tier · In the CRM since 6 Mar 2025
  • TypeCustomerSource: contracts and invoices (signals) · CRM stage customer
  • StateHealthySource: AI assessment · As at Fri 9 Oct 2026 · written 14 Oct 2026

AI opinion

As at Fri 9 Oct 2026

Healthy, because the Chief Executive renewed without dispute and usage is steady: 13 active users against 15 licensed, questions up 9% over four months. Late payment looks like process, not value. Opportunity: the fourth licensed connector is unused, so finishing it adds depth before the price rise.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

Key facts

Updated 9 Oct 26
  • Contracted ARR£19,500Source: executed order form ctr_022_02, 1 Jun 2026 to 31 May 2027 · CRM £19,500 · Invoiced run rate £19,500 · As of 9 Oct 2026
  • Next renewal1 Jun 2027Basis: order form ctr_022_02 ends 31 May 2027 · In 235 days · Renewal price £22,000 (+12.8%) · list price of the tier on the renewal date (price book); v1 prices and first-term discounts end at renewal
  • Term1 Jun 2026 to 31 May 2027Source: order form ctr_022_02 (renewal), signed 18 May 2026 · Billed annually · 15 seats, 4 connectors
  • TierStarterSource: the current order form
  • Last contact8 Jul 2026Email: Invoice INV-022-0003, payment reminder · 93 days before 9 Oct 2026
  • Tenanteu-west-2Source: product analytics, reporting since Jun 2025 · 3 connectors configured
  • Licensed seats1513 active users in Sep 2026 · Order form ctr_022_02: 15 seats
Computedmade from

Next step

As at Fri 9 Oct 2026
What
Daniel Okafor takes ownership of Copperlane Payroll and books a session with Rebecca Nuttall to tackle the adoption plateau and scope the fourth licensed connector. Re engage
Who
Daniel Okafor Daniel Okafor
When
This week by 9 Oct 2026
Why
Daniel Okafor should formally take over Copperlane Payroll, which has had no active owner since Priya Raman left. He should book a call with Rebecca Nuttall to address the adoption plateau and start the value case before the renewal moves to £22k.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

The story

As at Fri 9 Oct 2026
Healthy

Healthy: Copperlane Payroll renewed Starter at £20k to 31 May 2027 and has 13 steady active users. The CRM owner has left, use leans on one admin, and the price moves to £22k at renewal.

Healthy: Copperlane Payroll holds an executed Starter order form at £20k a year, running 1 Jun 2026 to 31 May 2027. Renewal on 1 Jun 2027 moves the price to £22k against £20k today (12.8%).

Active users have held at 13 for four months (0%), while questions asked rose from 548 to 596 (9%). Ian Brearley, the only active admin, asks 15% of questions, and Rebecca Nuttall reported a plateau on the 6 Jul 2026 call.

Priya Raman, the CRM owner, left BG-Demo on 28 Aug 2026, so the account has no active owner, and no interaction is recorded since 8 Jul 2026. The main risk is a thin value case before the price rise.

Daniel Okafor, the CSM, should take ownership by 9 Oct 2026. He should book a session with Rebecca to tackle the plateau and scope the fourth licensed connector.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

ARR journey

Updated 9 Oct 26
Updated 09 Oct 26
CSV
Contracted ARRInvoiced ARR
£0£10k£20kJun 25Sep 25Dec 25Mar 26Jun 26Sep 26new£20k£20kJun 25: Contracted ARR £19,500; Invoiced ARR £19,500Jul 25: Contracted ARR £19,500; Invoiced ARR £19,500Aug 25: Contracted ARR £19,500; Invoiced ARR £19,500Sep 25: Contracted ARR £19,500; Invoiced ARR £19,500Oct 25: Contracted ARR £19,500; Invoiced ARR £19,500Nov 25: Contracted ARR £19,500; Invoiced ARR £19,500Dec 25: Contracted ARR £19,500; Invoiced ARR £19,500Jan 26: Contracted ARR £19,500; Invoiced ARR £19,500Feb 26: Contracted ARR £19,500; Invoiced ARR £19,500Mar 26: Contracted ARR £19,500; Invoiced ARR £19,500Apr 26: Contracted ARR £19,500; Invoiced ARR £19,500May 26: Contracted ARR £19,500; Invoiced ARR £19,500Jun 26: Contracted ARR £19,500; Invoiced ARR £19,500Jul 26: Contracted ARR £19,500; Invoiced ARR £19,500Aug 26: Contracted ARR £19,500; Invoiced ARR £19,500Sep 26: Contracted ARR £19,500; Invoiced ARR £19,500

One point per month; the dot and figure at the right end are the latest value. Dashed upright lines mark dated events. Latest (Sep 26): Contracted ARR £20k; Invoiced ARR £20k. Invoiced ARR matches Contracted ARR in every month, so it is drawn dashed over it. Basis: accounting system, facts.arr_monthly:org_022.

Show the figures as a table
MonthContracted ARRInvoiced ARR
Jun 25£19,500£19,500
Jul 25£19,500£19,500
Aug 25£19,500£19,500
Sep 25£19,500£19,500
Oct 25£19,500£19,500
Nov 25£19,500£19,500
Dec 25£19,500£19,500
Jan 26£19,500£19,500
Feb 26£19,500£19,500
Mar 26£19,500£19,500
Apr 26£19,500£19,500
May 26£19,500£19,500
Jun 26£19,500£19,500
Jul 26£19,500£19,500
Aug 26£19,500£19,500
Sep 26£19,500£19,500
Accountingmade from

Platform usage

Updated 9 Oct 26
Active users · Sep 26
13level vs 3 months earlierof 15 included on the tier
Questions asked · Sep 26
596down 49 vs 3 months earlier
Connectors configured · Sep 26
3level vs 3 months earlierof 4 included on the tier
Active admins · Sep 26
1level vs 3 months earlier
Data volume · Sep 26
3.1 GBup 0.1 GB vs 3 months earlier
Active users and questions · monthlyUpdated 09 Oct 26
CSV
Left axisActive usersLicensed seatsIncluded users (15)Right axisQuestions asked
00840015800Jul 25Sep 25Nov 25Jan 26Mar 26May 26Jul 26Sep 26Included users (15)1513596Jun 25: Active users 6; Licensed seats 15; Questions asked 116Jul 25: Active users 9; Licensed seats 15; Questions asked 379Aug 25: Active users 11; Licensed seats 15; Questions asked 275Sep 25: Active users 13; Licensed seats 15; Questions asked 626Oct 25: Active users 13; Licensed seats 15; Questions asked 636Nov 25: Active users 13; Licensed seats 15; Questions asked 558Dec 25: Active users 13; Licensed seats 15; Questions asked 498Jan 26: Active users 13; Licensed seats 15; Questions asked 567Feb 26: Active users 13; Licensed seats 15; Questions asked 568Mar 26: Active users 13; Licensed seats 15; Questions asked 655Apr 26: Active users 13; Licensed seats 15; Questions asked 562May 26: Active users 13; Licensed seats 15; Questions asked 548Jun 26: Active users 13; Licensed seats 15; Questions asked 645Jul 26: Active users 13; Licensed seats 15; Questions asked 693Aug 26: Active users 13; Licensed seats 15; Questions asked 372Sep 26: Active users 13; Licensed seats 15; Questions asked 596

Questions asked are read on the right axis, on their own scale, and users on the left: questions run to thousands a month where users run to hundreds. The dotted line is the allowance. Latest (Sep 26): Active users 13; Licensed seats 15; Questions asked 596. Basis: product usage, facts.usage_monthly:org_022, signals:org_022.

Show the figures as a table
MonthActive usersLicensed seatsQuestions asked
Jun 25615116
Jul 25915379
Aug 251115275
Sep 251315626
Oct 251315636
Nov 251315558
Dec 251315498
Jan 261315567
Feb 261315568
Mar 261315655
Apr 261315562
May 261315548
Jun 261315645
Jul 261315693
Aug 261315372
Sep 261315596
Connectors, admins and data volume · monthlyUpdated 09 Oct 26
CSV
Left axisConnectors configuredActive adminsIncluded connectors (4)Right axisData volume
00.0 GB22.0 GB44.0 GBJul 25Sep 25Nov 25Jan 26Mar 26May 26Jul 26Sep 26Included connectors (4)3.1 GB31Jun 25: Connectors configured 2; Active admins 1; Data volume 1.59 GBJul 25: Connectors configured 3; Active admins 1; Data volume 2.43 GBAug 25: Connectors configured 3; Active admins 1; Data volume 2.48 GBSep 25: Connectors configured 3; Active admins 1; Data volume 2.53 GBOct 25: Connectors configured 3; Active admins 1; Data volume 2.57 GBNov 25: Connectors configured 3; Active admins 1; Data volume 2.62 GBDec 25: Connectors configured 3; Active admins 1; Data volume 2.67 GBJan 26: Connectors configured 3; Active admins 1; Data volume 2.72 GBFeb 26: Connectors configured 3; Active admins 1; Data volume 2.76 GBMar 26: Connectors configured 3; Active admins 1; Data volume 2.81 GBApr 26: Connectors configured 3; Active admins 1; Data volume 2.86 GBMay 26: Connectors configured 3; Active admins 1; Data volume 2.91 GBJun 26: Connectors configured 3; Active admins 1; Data volume 2.95 GBJul 26: Connectors configured 3; Active admins 1; Data volume 3.00 GBAug 26: Connectors configured 3; Active admins 1; Data volume 3.05 GBSep 26: Connectors configured 3; Active admins 1; Data volume 3.10 GB

Data volume is read on the right axis, in GB, and connectors and admins on the left, as counts: one scale would flatten the counts. The dotted line is the allowance. Latest (Sep 26): Connectors configured 3; Active admins 1; Data volume 3.1 GB. Basis: product usage, facts.usage_monthly:org_022, signals:org_022.

Show the figures as a table
MonthConnectors configuredActive adminsData volume
Jun 25211.59 GB
Jul 25312.43 GB
Aug 25312.48 GB
Sep 25312.53 GB
Oct 25312.57 GB
Nov 25312.62 GB
Dec 25312.67 GB
Jan 26312.72 GB
Feb 26312.76 GB
Mar 26312.81 GB
Apr 26312.86 GB
May 26312.91 GB
Jun 26312.95 GB
Jul 26313.00 GB
Aug 26313.05 GB
Sep 26313.10 GB

Documents

Updated 9 Oct 26

8 documents in 3 folders; 1 drafts hang on their executed paper. All documents

  • commercial
  • delivery
  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Open deals

No open deals.

Open tickets

No open tickets.

Helpdeskmade from

Activity

  • Upcoming
  • 15 Oct 2026upcoming eventBG-Demo webinar Alice Brewer, Rajesh Mistry, Geoffrey Rowe, Alexander Vallance, Marieke Postma, Emma Croft, Inge de Boer, Dan Dyson, Andrew Pickering, Sandra Neale, Jeroen Coenen, Dirk Vogt, Jens Maes, Aaron Graham, Troy Wendt, Rebecca Nuttall, Ian Brearley, Brandon Russell, Claire Girard, Marie Goossens, Yasmin Carswell, Neil Ashworth, Matt Colenso, Niamh Fogarty, Jade KenwrightAlice BrewerRajesh MistryGeoffrey Rowe+22
  • Held
  • 22 Sep 2026eventRevenue leaders roundtable Alice Brewer, Louise Pring, Eamon Burke, Sarah Northcott, Pradeep Menon, Margaret Cleland, Toby Mellor, Catherine Mayo, Gordon McInnes, Thomas Schumacher, Gary Pellegrin, Nicole Dahl, Colin Airey, Nathan Booth, Lukas Hartwig, Rebecca Nuttall, Imran Qureshi, Liz Waddington, Marie Wouters, Brandon Russell, Vicky Brearley, Ade Ogunleye, Toby Carswell, Ed Eccles, Brandon Sullivan, Marie Goossens, Polly Illingworth, Gregory Hasselbeck, Matt Colenso, Carl Whittle, Samuel Adeyemi, Clara Hoskins, Siobhán Nolan, Bas Kuijpers, Joanne Unwin, Jade Kenwright, Liam Corner, Monique Fairley, Dana KurtzAlice BrewerLouise PringEamon Burke+36
  • 16 Jul 2026eventBG-Demo webinar Alice Brewer, Callum Reid, Fran Whiting, Asif Jagger, Claire Ackroyd, Jamal Edwards, Russell Bland, Adrian Mellor, Abigail Hinchliffe, Brenda Oldroyd, Maureen Ellis, Kayla Ramirez, Lieke Hermans, Beth Venn, Roy Saxton, Travis Whitaker, Chris Jagger, Ian Brearley, Imran Qureshi, Siobhán Dunne, Gráinne Lynch, Lucas Goossens, Jonas Hofmann, Vicky Brearley, Steve Yates, Donna Dobson, Kirsty Hollis, Sara Forsberg, Aaron Goh, Tariq Saleem, Neil Ashworth, Trent Nakamura, Bryony Searle, Nadia Bashir, Leanne Armstrong, Tomasz Wiśniewski, Joost van der Linden, Joanne Unwin, Anthony Garrow, Tracey Bainbridge, Yara El IdrissiAlice BrewerCallum ReidFran Whiting+38
  • 8 Jul 2026email threadInvoice INV-022-0003, payment reminder Rachel Dunmore, Dan KitchingCopperlane Payroll logoRachel DunmoreDan Kitching
  • 6 Jul 2026callCopperlane Payroll / BG-Demo – Check In Daniel Okafor, Rebecca NuttallCopperlane Payroll logoDaniel OkaforRebecca Nuttall
  • 4 Jul 2026email threadBG-Demo webinar, 16 Jul 2026 Alice Brewer, Ian BrearleyCopperlane Payroll logoAlice BrewerIan Brearley
  • 2 Jul 2026email threadLet's catch up Daniel Okafor, Rebecca NuttallCopperlane Payroll logoDaniel OkaforRebecca Nuttall
  • 24 Jun 2026email threadInvoice INV-022-0003, payment reminder Rachel Dunmore, Dan KitchingCopperlane Payroll logoRachel DunmoreDan Kitching
  • 11 Jun 2026eventBG-Demo Customer Day London Alice Brewer, Callum Reid, Liam Doherty, Aisha Rahman, Imogen Hartley, Kelly Sharpe, Greg Haskins, Tanya Briggs, Ravi Atherton, Kirsty Rigby, Toby Mellor, Hugh Firth, Kofi Asamoah, Priti Varma, Andrew Sugden, Claire Ackroyd, Siân Pritchard, Graham Tovey, Lee Hathaway, Gordon McInnes, Natasha Greaves, Adrian Mellor, Daan Visser, Helen Varley, Andrea Neumann, Shane Twomey, Huw Bevan, Dylan Price, Rhian Morgan, Tyler Brookes, Sandra Neale, Lindsay Pallister, Barry Coxon, Harry Kitching, Brittany Hayes, Karin Vossen, Martina Engel, Dirk Vogt, Eoin Hegarty, Maeve Doherty, Jacinta Hoad, Riley Tran, Els Van Damme, Katrien Wouters, Karen Midgley, Kevin Kershaw, Oliver Kirkby, Chris Jagger, Toby Cowell, Mark Brearley, Ian Brearley, Graham Rowntree, Imran Qureshi, Marloes Hendriks, Ilse de Graaf, Karin Sjöberg, Linnea Holm, Annika Lund, Arnaud Janssens, Lena Becker, Jonas Lehmann, Markus Hofmann, Mike Delaney, Tyler Nguyen, Dev Malhotra, Jess Doyle, Lachlan Hutchinson, Malcolm Ridgway, Tariq Saleem, Gareth Pugh, Kwame Asante, Matthias Ebner, Dennis Wolter, Danielle Okonkwo, Lauren Pilkington, Stuart Haworth, Nadia Bashir, Carl Whittle, Kirsty Robson, Samuel Adeyemi, Clara Hoskins, Gavin Rudd, Ruud Verhoeven, Raymond Tsai, Ingrid Solberg, Pauline Metcalfe, Tracey Bainbridge, Vikram Sethi, Andy Buckley, Yara El Idrissi, Phil Catterall, Monique Fairley, Elliot Rosen, Javier OrtizAlice BrewerCallum ReidLiam Doherty+91
  • 29 May 2026email threadBG-Demo Customer Day London, 11 Jun 2026 Alice Brewer, Mark BrearleyCopperlane Payroll logoAlice BrewerMark Brearley
  • 26 May 2026eventRevenue leaders roundtable Alice Brewer, Kofi Mensah, Ellie Rowcliffe, Derek Imrie, Priti Marsden, Brendan O'Mahony, Natasha Pryor, Imran Hussain, Daan Visser, Ruben Dekker, Andrew Pickering, Allison Pereira, Cian O'Leary, Shane Twomey, Dylan Price, Jonathan Marsden, Anita Mistry, Luke Oakes, Lindsay Pallister, Hector Villarreal, Diarmuid Kenny, Jens Maes, Jas Dhillon, Darragh Quinlan, Laurent Brisset, Rebecca Nuttall, Dan Kitching, Bas Vermeulen, Erik Wallin, Jess Mitchell, Fiona Ingham, Vicky Eccles, Ed Kershaw, Desmond Oyelaran, Shauna Pettibone, Douglas Forsyth, Femi Olatunji, Joost van der Linden, Mirjam Hendriks, Ailsa Dunlop, Petra Lüders, Julia HartmannAlice BrewerKofi MensahEllie Rowcliffe+39
  • 18 May 2026email threadInvoice INV-022-0003 Rachel Dunmore, Dan KitchingCopperlane Payroll logoRachel DunmoreDan Kitching
  • 18 May 2026invoiceINV-022-0003 Dan KitchingCopperlane Payroll logoDan Kitching
  • 18 May 2026documentCopperlane Payroll - Order Form (signed) Priya RamanCopperlane Payroll logoPriya Raman
  • 14 May 2026email threadOrder form for signature Priya Raman, Mark BrearleyCopperlane Payroll logoPriya RamanMark Brearley
  • 3 May 2026email threadRevenue leaders roundtable, 26 May 2026 Alice Brewer, Dan KitchingCopperlane Payroll logoAlice BrewerDan Kitching
  • 24 Apr 2026callCopperlane Payroll / BG-Demo – Renewal Daniel Okafor, Priya Raman, Mark Brearley, Rebecca Nuttall, Dan KitchingCopperlane Payroll logoDaniel OkaforPriya RamanMark Brearley+2
  • 16 Apr 2026eventBG-Demo webinar Alice Brewer, Joost Verbeek, Jenna Price, Luis Herrera, Elliot Kirkby, Asif Jagger, Bryony Gilchrist, Cian O'Leary, Jennifer Moua, Tyler Brookes, Sandra Neale, Clodagh Fitzgerald, Grant Mattner, Jens Maes, Gemma Varley, Timo Brand, Wayne Entwistle, Annika Lund, Dev Malhotra, Alyssa Jenkins, Neil Barlow, Elise Lambert, Gemma Dobson, Tariq Saleem, Fiona Marsden, Elspeth Haldane, Douglas Forsyth, Becky Tattersall, Joe Mallinson, Ronan Healy, Nigel Ferris, Trevor Mayhew, Lars Wübbena, Pauline Metcalfe, Bernard HaslamAlice BrewerJoost VerbeekJenna Price+32
  • 10 Apr 2026ticketRequest: export payroll reports Wayne Entwistle, Olivia GrantCopperlane Payroll logoWayne EntwistleOlivia Grant
  • 30 Mar 2026ticketRecent invoices not visible Ian Brearley, Bethan ListerCopperlane Payroll logoIan BrearleyBethan Lister
  • 16 Mar 2026callCopperlane Payroll / BG-Demo – Check In Daniel Okafor, Rebecca NuttallCopperlane Payroll logoDaniel OkaforRebecca Nuttall
  • 2 Mar 2026email threadRenewal notice Daniel Okafor, Priya Raman, Mark BrearleyCopperlane Payroll logoDaniel OkaforPriya RamanMark Brearley
  • 2 Mar 2026dealCopperlane Payroll – Renewal Priya Raman, Rebecca NuttallCopperlane Payroll logoPriya RamanRebecca Nuttall
  • 27 Feb 2026ticketExport results to spreadsheet Ian Brearley, Bethan ListerCopperlane Payroll logoIan BrearleyBethan Lister
  • 28 Jan 2026ticketBilling charge clarification Wayne Entwistle, Bethan ListerCopperlane Payroll logoWayne EntwistleBethan Lister
  • 15 Jan 2026eventBG-Demo webinar Alice Brewer, Dean Hargreaves, Sam Cheney, Wei Ling Tan, Miriam Theisen, Howard Feinberg, Jess Dobson, Lindsey Ward, Méabh Crowley, Cerys Llewellyn, Luke Oakes, Asif Nuttall, Jean Benson, Maeve Doherty, Kerryn Mibus, Jas Dhillon, Phil Royston, Karl Tennison, Ian Brearley, Shane Keane, Karin Sjöberg, Erik Wallin, Lucas Goossens, Hugh Atherton, Dylan Tremblay, Jun Tan, Kevin Lister, Tariq Saleem, Dan Hosken, Matt Colenso, Graeme Charlton, Mark Dodds, Declan Moran, Kirsteen Boyd, Abi Coombes, Tracey Bainbridge, Wouter Brouwer, Javier OrtizAlice BrewerDean HargreavesSam Cheney+35
  • 8 Dec 2025ticketHow to view payroll runs by client Wayne Entwistle, Bethan ListerCopperlane Payroll logoWayne EntwistleBethan Lister
  • 20 Nov 2025eventBG-Demo webinar Alice Brewer, Harriet Gale, Lorna Wishart, Koen Janssens, Edward Grey, Mark Ellwood, Shona Baird, Morven Tait, Matthew Grice, Cerys Llewellyn, Emma Haworth, Susan Tweddle, Clodagh Fitzgerald, Nathan Booth, Aaron Graham, Julian Gatcombe, Jacqueline Sutcliffe, Amanda Holt, Willem Arts, Wayne Entwistle, Marloes Hendriks, Gráinne Lynch, Ida Mortensen, Brodie Kennedy, Luke Kershaw, Fiona Ibbotson, Fiona Fairclough, Bernadette Lowry, Desmond Oyelaran, Philip Annear, Priscilla Bowen, Liam Corner, Florian BeckerAlice BrewerHarriet GaleLorna Wishart+30
  • 12 Nov 2025callCopperlane Payroll / BG-Demo – Check In Daniel Okafor, Rebecca NuttallCopperlane Payroll logoDaniel OkaforRebecca Nuttall
  • 7 Nov 2025email threadCheck in Daniel Okafor, Rebecca NuttallCopperlane Payroll logoDaniel OkaforRebecca Nuttall
  • 4 Aug 2025email threadInvoice INV-022-0001 Rachel Dunmore, Dan KitchingCopperlane Payroll logoRachel DunmoreDan Kitching
  • 23 Jul 2025email threadInvoice INV-022-0002 Rachel Dunmore, Dan KitchingCopperlane Payroll logoRachel DunmoreDan Kitching
  • 14 Jul 2025callCopperlane Payroll / BG-Demo – Training Hamza Akhtar, Wayne Entwistle, Ian BrearleyCopperlane Payroll logoHamza AkhtarWayne EntwistleIan Brearley
  • 9 Jul 2025email threadInvoice INV-022-0002: payment overdue Rachel Dunmore, Dan KitchingCopperlane Payroll logoRachel DunmoreDan Kitching
  • 9 Jul 2025email threadInvoice INV-022-0001 Rachel Dunmore, Dan KitchingCopperlane Payroll logoRachel DunmoreDan Kitching
  • 9 Jul 2025callCopperlane Payroll / BG-Demo – Onboarding Hamza Akhtar, Ian Brearley, Rebecca NuttallCopperlane Payroll logoHamza AkhtarIan BrearleyRebecca Nuttall
  • 25 Jun 2025email threadInvoice INV-022-0001: payment due Rachel Dunmore, Dan KitchingCopperlane Payroll logoRachel DunmoreDan Kitching
  • 20 Jun 2025callCopperlane Payroll / BG-Demo – Onboarding Hamza Akhtar, Ian Brearley, Rebecca NuttallCopperlane Payroll logoHamza AkhtarIan BrearleyRebecca Nuttall
  • 13 Jun 2025email threadOnboarding sessions Hamza Akhtar, Ian BrearleyCopperlane Payroll logoHamza AkhtarIan Brearley
  • 12 Jun 2025callCopperlane Payroll / BG-Demo – Onboarding Hamza Akhtar, Ian Brearley, Rebecca NuttallCopperlane Payroll logoHamza AkhtarIan BrearleyRebecca Nuttall
  • 9 Jun 2025email threadOnboarding sessions Hamza Akhtar, Ian BrearleyCopperlane Payroll logoHamza AkhtarIan Brearley
  • 6 Jun 2025email threadKickoff meeting Hamza Akhtar, Daniel Okafor, Rebecca Nuttall, Ian BrearleyCopperlane Payroll logoHamza AkhtarDaniel OkaforRebecca Nuttall+1
  • 5 Jun 2025callCopperlane Payroll / BG-Demo – Kickoff Hamza Akhtar, Daniel Okafor, Rebecca Nuttall, Ian BrearleyCopperlane Payroll logoHamza AkhtarDaniel OkaforRebecca Nuttall+1
  • 3 Jun 2025email threadKickoff meeting Hamza Akhtar, Rebecca NuttallCopperlane Payroll logoHamza AkhtarRebecca Nuttall
  • 3 Jun 2025documentCopperlane Payroll - Onboarding Plan Hamza AkhtarCopperlane Payroll logoHamza Akhtar
  • 2 Jun 2025email threadSubscription invoice Rachel Dunmore, Dan KitchingCopperlane Payroll logoRachel DunmoreDan Kitching
  • 2 Jun 2025invoiceINV-022-0002 Dan KitchingCopperlane Payroll logoDan Kitching
  • 19 May 2025email threadImplementation invoice Rachel Dunmore, Dan KitchingCopperlane Payroll logoRachel DunmoreDan Kitching
  • 19 May 2025invoiceINV-022-0001 Dan KitchingCopperlane Payroll logoDan Kitching
  • 16 May 2025documentCopperlane Payroll - Order Form (signed) Priya RamanCopperlane Payroll logoPriya Raman
  • 16 May 2025documentCopperlane Payroll - Data Processing Agreement (signed) Priya RamanCopperlane Payroll logoPriya Raman
  • 16 May 2025documentCopperlane Payroll - Master Services Agreement (signed) Priya RamanCopperlane Payroll logoPriya Raman
  • 14 May 2025email threadOrder form for signature Priya Raman, Mark BrearleyCopperlane Payroll logoPriya RamanMark Brearley
  • 1 May 2025documentCopperlane Payroll - Master Services Agreement v2 Priya RamanCopperlane Payroll logoPriya Raman
  • 1 May 2025callCopperlane Payroll / BG-Demo – Negotiation Priya Raman, Owen Tallis, Mark Brearley, Rebecca Nuttall, Dan KitchingCopperlane Payroll logoPriya RamanOwen TallisMark Brearley+2
  • 23 Apr 2025email threadNext steps Priya Raman, Mark BrearleyCopperlane Payroll logoPriya RamanMark Brearley
  • 22 Apr 2025callCopperlane Payroll / BG-Demo – Proposal Priya Raman, Rebecca Nuttall, Mark BrearleyCopperlane Payroll logoPriya RamanRebecca NuttallMark Brearley
  • 17 Apr 2025documentCopperlane Payroll - Proposal Priya RamanCopperlane Payroll logoPriya Raman
  • 16 Apr 2025email threadDemo next week Priya Raman, Rebecca NuttallCopperlane Payroll logoPriya RamanRebecca Nuttall
  • 14 Apr 2025documentCopperlane Payroll - Proposal v1 Priya RamanCopperlane Payroll logoPriya Raman
  • 7 Apr 2025callCopperlane Payroll / BG-Demo – Demo Priya Raman, Hannah Lowe, Rebecca Nuttall, Ian Brearley, Wayne EntwistleCopperlane Payroll logoPriya RamanHannah LoweRebecca Nuttall+2
  • 20 Mar 2025callCopperlane Payroll / BG-Demo – Discovery Priya Raman, Rebecca NuttallCopperlane Payroll logoPriya RamanRebecca Nuttall
  • 6 Mar 2025dealCopperlane Payroll – New Priya Raman, Rebecca NuttallCopperlane Payroll logoPriya RamanRebecca Nuttall

Contacts

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • AI record not written yet
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Copperlane Payroll's pages are written from 3 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 50 AI summaries of 55 raw things (calls, tickets, emails, news), 5 people (5 with an AI write-up) and 5 staff (0 with an AI write-up), shown on 9 pages.

The trail as a list (block, record, entity, raw row)
  • Activity page block
  • AI opinion page block
    • Copperlane Payroll healthy AI record
      • Copperlane Payroll – New entity
        • Copperlane Payroll entity
          • accounting/customers.csv org_022 raw row
          • crm/companies.csv org_022 raw row
          • product_analytics/tenants.csv org_022 raw row
        • contracts/order_form_lines.csv ctr_022_01:1 raw row
        • contracts/order_form_lines.csv ctr_022_01:2 raw row
        • contracts/order_forms.csv ctr_022_01 raw row
        • crm/deal_line_items.csv deal_022_01:1 raw row
        • crm/deal_line_items.csv deal_022_01:2 raw row
        • +7 more
      • Copperlane Payroll – Renewal entity
        • Copperlane Payroll entity
          • accounting/customers.csv org_022 raw row
          • crm/companies.csv org_022 raw row
          • product_analytics/tenants.csv org_022 raw row
        • contracts/order_form_lines.csv ctr_022_02:1 raw row
        • contracts/order_forms.csv ctr_022_02 raw row
        • crm/deal_line_items.csv deal_022_02:1 raw row
        • crm/deal_stage_history.csv deal_022_02:1 raw row
        • crm/deal_stage_history.csv deal_022_02:2 raw row
        • +3 more
      • Copperlane Payroll Starter contract roll-up AI record
      • INV-022-0001 entity
        • Copperlane Payroll entity
          • accounting/customers.csv org_022 raw row
          • crm/companies.csv org_022 raw row
          • product_analytics/tenants.csv org_022 raw row
        • accounting/invoice_lines.csv inv_022_001:1 raw row
        • accounting/invoices.csv inv_022_001 raw row
        • accounting/payments.csv pay_022_001 raw row
      • INV-022-0002 entity
        • Copperlane Payroll entity
          • accounting/customers.csv org_022 raw row
          • crm/companies.csv org_022 raw row
          • product_analytics/tenants.csv org_022 raw row
        • accounting/invoice_lines.csv inv_022_002:1 raw row
        • accounting/invoices.csv inv_022_002 raw row
        • accounting/payments.csv pay_022_002 raw row
      • INV-022-0003 entity
        • Copperlane Payroll entity
          • accounting/customers.csv org_022 raw row
          • crm/companies.csv org_022 raw row
          • product_analytics/tenants.csv org_022 raw row
        • accounting/invoice_lines.csv inv_022_003:1 raw row
        • accounting/invoices.csv inv_022_003 raw row
        • accounting/payments.csv pay_022_003 raw row
      • +58 more
  • ARR journey page block
    • facts.arr_monthly:org_022 facts table
      • Copperlane Payroll – New entity
        • Copperlane Payroll entity
          • accounting/customers.csv org_022 raw row
          • crm/companies.csv org_022 raw row
          • product_analytics/tenants.csv org_022 raw row
        • contracts/order_form_lines.csv ctr_022_01:1 raw row
        • contracts/order_form_lines.csv ctr_022_01:2 raw row
        • contracts/order_forms.csv ctr_022_01 raw row
        • crm/deal_line_items.csv deal_022_01:1 raw row
        • crm/deal_line_items.csv deal_022_01:2 raw row
        • +7 more
      • Copperlane Payroll – Renewal entity
        • Copperlane Payroll entity
          • accounting/customers.csv org_022 raw row
          • crm/companies.csv org_022 raw row
          • product_analytics/tenants.csv org_022 raw row
        • contracts/order_form_lines.csv ctr_022_02:1 raw row
        • contracts/order_forms.csv ctr_022_02 raw row
        • crm/deal_line_items.csv deal_022_02:1 raw row
        • crm/deal_stage_history.csv deal_022_02:1 raw row
        • crm/deal_stage_history.csv deal_022_02:2 raw row
        • +3 more
      • INV-022-0001 entity
        • Copperlane Payroll entity
          • accounting/customers.csv org_022 raw row
          • crm/companies.csv org_022 raw row
          • product_analytics/tenants.csv org_022 raw row
        • accounting/invoice_lines.csv inv_022_001:1 raw row
        • accounting/invoices.csv inv_022_001 raw row
        • accounting/payments.csv pay_022_001 raw row
      • INV-022-0002 entity
        • Copperlane Payroll entity
          • accounting/customers.csv org_022 raw row
          • crm/companies.csv org_022 raw row
          • product_analytics/tenants.csv org_022 raw row
        • accounting/invoice_lines.csv inv_022_002:1 raw row
        • accounting/invoices.csv inv_022_002 raw row
        • accounting/payments.csv pay_022_002 raw row
      • INV-022-0003 entity
        • Copperlane Payroll entity
          • accounting/customers.csv org_022 raw row
          • crm/companies.csv org_022 raw row
          • product_analytics/tenants.csv org_022 raw row
        • accounting/invoice_lines.csv inv_022_003:1 raw row
        • accounting/invoices.csv inv_022_003 raw row
        • accounting/payments.csv pay_022_003 raw row
  • AI facts page block
    • Copperlane Payroll healthy AI record
      • Copperlane Payroll – New entity
        • Copperlane Payroll entity
          • accounting/customers.csv org_022 raw row
          • crm/companies.csv org_022 raw row
          • product_analytics/tenants.csv org_022 raw row
        • contracts/order_form_lines.csv ctr_022_01:1 raw row
        • contracts/order_form_lines.csv ctr_022_01:2 raw row
        • contracts/order_forms.csv ctr_022_01 raw row
        • crm/deal_line_items.csv deal_022_01:1 raw row
        • crm/deal_line_items.csv deal_022_01:2 raw row
        • +7 more
      • Copperlane Payroll – Renewal entity
        • Copperlane Payroll entity
          • accounting/customers.csv org_022 raw row
          • crm/companies.csv org_022 raw row
          • product_analytics/tenants.csv org_022 raw row
        • contracts/order_form_lines.csv ctr_022_02:1 raw row
        • contracts/order_forms.csv ctr_022_02 raw row
        • crm/deal_line_items.csv deal_022_02:1 raw row
        • crm/deal_stage_history.csv deal_022_02:1 raw row
        • crm/deal_stage_history.csv deal_022_02:2 raw row
        • +3 more
      • Copperlane Payroll Starter contract roll-up AI record
      • INV-022-0001 entity
        • Copperlane Payroll entity
          • accounting/customers.csv org_022 raw row
          • crm/companies.csv org_022 raw row
          • product_analytics/tenants.csv org_022 raw row
        • accounting/invoice_lines.csv inv_022_001:1 raw row
        • accounting/invoices.csv inv_022_001 raw row
        • accounting/payments.csv pay_022_001 raw row
      • INV-022-0002 entity
        • Copperlane Payroll entity
          • accounting/customers.csv org_022 raw row
          • crm/companies.csv org_022 raw row
          • product_analytics/tenants.csv org_022 raw row
        • accounting/invoice_lines.csv inv_022_002:1 raw row
        • accounting/invoices.csv inv_022_002 raw row
        • accounting/payments.csv pay_022_002 raw row
      • INV-022-0003 entity
        • Copperlane Payroll entity
          • accounting/customers.csv org_022 raw row
          • crm/companies.csv org_022 raw row
          • product_analytics/tenants.csv org_022 raw row
        • accounting/invoice_lines.csv inv_022_003:1 raw row
        • accounting/invoices.csv inv_022_003 raw row
        • accounting/payments.csv pay_022_003 raw row
      • +58 more
  • Contacts page block
    • Rebecca Nuttall entity
      • Copperlane Payroll entity
        • accounting/customers.csv org_022 raw row
        • crm/companies.csv org_022 raw row
        • product_analytics/tenants.csv org_022 raw row
      • crm/contacts.csv per_2201:org_022 raw row
      • product_analytics/users.csv usr_022_002 raw row
    • Mark Brearley entity
      • Copperlane Payroll entity
        • accounting/customers.csv org_022 raw row
        • crm/companies.csv org_022 raw row
        • product_analytics/tenants.csv org_022 raw row
      • crm/contacts.csv per_2202:org_022 raw row
      • product_analytics/users.csv usr_022_004 raw row
    • Ian Brearley entity
      • Copperlane Payroll entity
        • accounting/customers.csv org_022 raw row
        • crm/companies.csv org_022 raw row
        • product_analytics/tenants.csv org_022 raw row
      • crm/contacts.csv per_2203:org_022 raw row
      • product_analytics/users.csv usr_022_001 raw row
    • Wayne Entwistle entity
      • Copperlane Payroll entity
        • accounting/customers.csv org_022 raw row
        • crm/companies.csv org_022 raw row
        • product_analytics/tenants.csv org_022 raw row
      • crm/contacts.csv per_2204:org_022 raw row
      • product_analytics/users.csv usr_022_003 raw row
    • Dan Kitching entity
      • Copperlane Payroll entity
        • accounting/customers.csv org_022 raw row
        • crm/companies.csv org_022 raw row
        • product_analytics/tenants.csv org_022 raw row
      • crm/contacts.csv per_2205:org_022 raw row
  • Open deals (computed from the records; nothing to show yet) page block
    • Copperlane Payroll entity
      • accounting/customers.csv org_022 raw row
      • crm/companies.csv org_022 raw row
      • product_analytics/tenants.csv org_022 raw row
  • Documents page block
  • hero page block
    • Key facts page block
      • Evidence trail page block
        • The story page block
          • Next step page block
            • Open tickets (computed from the records; nothing to show yet) page block
              • Profile page block
                • Sources page block
                  • Platform usage page block
                    Computedmade from
                    Sources AI · Accounting · Calls · Contracts · CRM · Documents · Events · Support · Email · Usage

                    BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

                    Help & Support

                    Open as a page

                    Help & Support

                    B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

                    How to use the site

                    How to ask

                    Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

                    What the data covers

                    DataRecords
                    Organisations225
                    People at customers862
                    BG-Demo staff records (in post and leavers)58
                    Calls1,995
                    Email threads3,013
                    Support tickets1,159
                    Documents1,218
                    Deals315
                    Invoices285
                    Events49
                    News items119

                    Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

                    BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

                    Who to contact

                    Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

                    Help

                    Ask B

                    B-Glass · read-only