Renewal notice

Email thread

Daniel Okafor gave renewal notice: 15 users, renewal on 31 May 2026, annual fee £20k. Chief Executive Mark Brearley replied on 4 Mar 2026 that they want to go ahead and will contact Priya Raman to arrange it.

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What was said

What this says

As at Fri 9 Oct 2026

Daniel Okafor gave renewal notice: 15 users, renewal on 31 May 2026, annual fee £20k. Chief Executive Mark Brearley replied on 4 Mar 2026 that they want to go ahead and will contact Priya Raman to arrange it.

Ask: Daniel Okafor notified Mark Brearley of the renewal and asked for a chat on how the team finds the brain.

Customer view: Mark said they would like to go ahead and would get in touch with Priya. He did not answer the question about how the team is finding it.

Next: The thread does not show the renewal being signed, so the Account Executive should close it.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

Typerenewal

Messages2

First message2026-03-02

Last message2026-03-04

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Messages

Daniel Okafor 2 Mar 2026 13:57
to Mark Brearley
Hi Mark, Thanks for your time working with us over the past months. Just to close the loop, your subscription for 15 users comes up for renewal on 31 May 2026, with the annual fee at £19,500. I'd love to hear how the team is finding it. Would you have time for a chat in the next week or two? Best wishes, Daniel
Mark Brearley 4 Mar 2026 17:34
to Daniel Okafor
Hi Daniel, Thanks for the reminder. Yes, we'd like to go ahead with the renewal. I'll get in touch with Priya to arrange it. Mark

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

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