Invoice INV-022-0002

Email thread

Rachel Dunmore chased invoice INV-022-0002, £23k including VAT, as three weeks overdue. Dan Kitching replied the same day, citing a holiday week, and said payment would clear by end of week. Billing thread, no value concern raised.

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What this says

As at Fri 9 Oct 2026

Rachel Dunmore chased invoice INV-022-0002, £23k including VAT, as three weeks overdue. Dan Kitching replied the same day, citing a holiday week, and said payment would clear by end of week. Billing thread, no value concern raised.

Ask: Rachel Dunmore asked Copperlane Payroll to pay INV-022-0002 urgently, on 23 Jul 2025.

Customer view: Dan Kitching apologised, said he missed the invoice in a holiday week and was processing payment now. He raised no dispute about the amount or the service.

Next: The thread does not show the payment clearing, so Finance should confirm receipt against the invoice.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

Typebilling

Messages2

First message2025-07-23

Last message2025-07-23

Emailmade from

Messages

Rachel Dunmore 23 Jul 2025 16:22
to Dan Kitching
Dan, Invoice INV-022-0002 is now three weeks overdue. The amount outstanding is £23,400 including VAT. We need to resolve this urgently. Please arrange payment today if possible. Kind regards, Rachel Dunmore Finance Manager
Dan Kitching 23 Jul 2025 19:12
to Rachel Dunmore
Rachel, Apologies for the delay. I had a holiday week and missed the invoice. I'm processing the payment now and it should clear by end of week. Thanks for the reminder. Dan

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