Wayne Entwistle
Person
Copperlane Payroll · user
Account Manager at Copperlane Payroll and a hands-on user, not an admin. He raised all three tickets on record and said the brain saves him prep time before client calls. The CRM marks him as a user; his role in buying decisions is not shown.
Who they are
Insight
As at Fri 9 Oct 2026Account Manager at Copperlane Payroll and a hands-on user, not an admin. He raised all three tickets on record and said the brain saves him prep time before client calls. The CRM marks him as a user; his role in buying decisions is not shown.
Role: Account Manager in Cardiff with a platform user account created on 10 Jun 2025, no admin rights. He joined the 7 Apr 2025 demo and the 14 Jul 2025 Salesforce training.
Influence: He is the user group the brain was adopted for. Rebecca Nuttall and Ian Brearley appear to lead on the commercial and connector side. His influence on the decision is not shown.
Watch: His tickets point to deeper use: payroll reporting by client, an invoice query, and a request to export reports for month-end reconciliation, logged as a feature request. The first response to that request took 273 minutes.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Copperlane Payroll | Account Manager | user | wayne.entwistle@copperlane.example |
Activity
- 16 Apr 2026eventBG-Demo webinar
+32 - 10 Apr 2026ticketRequest: export payroll reports
- 28 Jan 2026ticketBilling charge clarification
- 8 Dec 2025ticketHow to view payroll runs by client
- 20 Nov 2025eventBG-Demo webinar
+30 - 14 Jul 2025callCopperlane Payroll / BG-Demo – Training
- 7 Apr 2025callCopperlane Payroll / BG-Demo – Demo
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