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Veenendrecht Payments

Healthy£52kRenews 5 Feb 27
made from

AI facts

As at Fri 9 Oct 2026

Veenendrecht Payments holds a Growth subscription under an executed order form signed 22 Jan 2026 at £48k a year, running 5 Feb 2026 to 4 Feb 2027, plus a five-connector order form signed 2 Jul 2026 at £5,000 a year. Active users went from 26 in May 2026 to 28 in September 2026 (8%), and questions asked from 756 to 1002 (33%). The renewal falls on 5 Feb 2027, 119 days away, with no open deal. A payment connector ticket of 8 Oct 2026 awaits new credentials from the customer.

Read from 15 calls · 34 email threads · 9 tickets · 2 deals · 6 people · 12 documents, newest 8 Oct 26

AImade from

Profile

Updated 9 Oct 26
  • IndustryPaymentsSource: CRM company record
  • Websiteveenendrecht.exampleSource: CRM company record
  • CountryNetherlandsSource: CRM company record · CRM code NL · Region EU
  • HQ cityUtrechtSource: CRM company record
  • Size290 employeesSource: CRM company record
  • CRM ownerMatteo RicciSource: CRM company record · Account Executive · CSM Elena Novak
  • Customer since5 Feb 2026Source: first executed order form ctr_160_01, signed 22 Jan 2026 · Growth tier · In the CRM since 24 Sep 2025
  • TypeCustomerSource: contracts and invoices (signals) · CRM stage customer
  • StateHealthySource: AI assessment · As at Fri 9 Oct 2026 · written 15 Oct 2026
CRMmade from

AI opinion

As at Fri 9 Oct 2026

Healthy, because usage and connectors keep rising, all five invoices were paid within terms and Pieter de Groot signed the 2 Jul 2026 expansion without pushback. The renewal needs the one-page value case he asked for, and the stalled payment connector must be restored. Add-on users are the opportunity.

SignalsVeenendrecht Payments / BG-Demo – QBRDocument roll-upOrder form for signaturePayment connector not loading data

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

AImade from

Key facts

Updated 9 Oct 26
  • Contracted ARR£52,500differsSource: executed order form ctr_160_02, 3 Jul 2026 to 4 Feb 2027 · CRM £52,500 · Invoiced run rate £50,473 · As of 9 Oct 2026 · The sources disagree
  • Next renewal5 Feb 2027Basis: order form ctr_160_02 ends 4 Feb 2027 · In 119 days · Renewal price £50,000 (-4.8%) · list price of the tier on the renewal date (price book); v1 prices and first-term discounts end at renewal
  • Term3 Jul 2026 to 4 Feb 2027Source: order form ctr_160_02 (expansion), signed 2 Jul 2026 · Billed annually · 40 seats, 13 connectors
  • TierGrowthSource: the current order form
  • Last contact14 Sep 2026Email: Invitation: Your renewals, read by the brain · 25 days before 9 Oct 2026
  • Tenanteu-west-1Source: product analytics, reporting since Feb 2026 · 10 connectors configured
  • Licensed seats4028 active users in Sep 2026 · Order form ctr_160_02: 40 seats
Computedmade from

Next step

As at Fri 9 Oct 2026
What
Elena Novak sends Pieter de Groot the one-page value summary with the annual cost and usage gains that he requested at the 23 Jun 2026 QBR. renewal
Who
Elena Novak Elena Novak
When
This week by 9 Oct 2026
Why
Elena Novak should send Pieter de Groot the one-page value summary he asked for at the 23 Jun 2026 QBR, with the annual cost and usage gains. The payment connector must be live first. The renewal falls on 5 Feb 2027.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

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The story

As at Fri 9 Oct 2026
Healthy

Healthy: Veenendrecht Payments is on Growth at £48k a year plus five connectors, with usage and connectors rising and every invoice paid within terms. The CFO's value summary and the stalled payment connector need settling before the 5 Feb 2027 renewal.

Healthy: Veenendrecht Payments holds Growth at £48k a year under the executed 22 Jan 2026 order form, plus five connectors at £5,000 a year. The 5 Feb 2027 renewal is priced at £50k against £52k today.

Since May 2026 active users rose from 26 to 28 (8%) and questions from 756 to 1002 (33%), with 10 connectors. Ruben Dekker and one unnamed user each asked 17% of questions in the last 90 days; Eline Bakker champions and CFO Pieter de Groot signs.

The payment connector stopped authenticating on 8 Oct 2026 and awaits Ruben's new credentials. The main risk is the one-page value summary with the annual cost that Pieter asked for at the 23 Jun 2026 QBR: the records do not show it was sent.

Elena Novak should send Pieter that summary by 9 Oct 2026, once Olivia Grant restores the connector; Matteo Ricci confirms the renewal notice terms.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

AImade from

ARR journey

Updated 9 Oct 26
Updated 09 Oct 26
CSV
Contracted ARRInvoiced ARR
£0£30k£60kMar 26May 26Jul 26Sep 26newexpansion£52k£50kFeb 26: Contracted ARR £47,500; Invoiced ARR £47,500Mar 26: Contracted ARR £47,500; Invoiced ARR £47,500Apr 26: Contracted ARR £47,500; Invoiced ARR £47,500May 26: Contracted ARR £47,500; Invoiced ARR £47,500Jun 26: Contracted ARR £47,500; Invoiced ARR £47,500Jul 26: Contracted ARR £52,500; Invoiced ARR £50,473Aug 26: Contracted ARR £52,500; Invoiced ARR £50,473Sep 26: Contracted ARR £52,500; Invoiced ARR £50,473

One point per month; the dot and figure at the right end are the latest value. Dashed upright lines mark dated events. Latest (Sep 26): Contracted ARR £52k; Invoiced ARR £50k. Basis: accounting system, facts.arr_monthly:org_160.

Show the figures as a table
MonthContracted ARRInvoiced ARR
Feb 26£47,500£47,500
Mar 26£47,500£47,500
Apr 26£47,500£47,500
May 26£47,500£47,500
Jun 26£47,500£47,500
Jul 26£52,500£50,473
Aug 26£52,500£50,473
Sep 26£52,500£50,473
Accountingmade from

Platform usage

Updated 9 Oct 26
Active users · Sep 26
28level vs 3 months earlierof 40 included on the tier
Questions asked · Sep 26
1,002level vs 3 months earlier
Connectors configured · Sep 26
10up 4 vs 3 months earlierof 8 included on the tier
Active admins · Sep 26
2level vs 3 months earlier
Data volume · Sep 26
11.4 GBup 5.0 GB vs 3 months earlier
Active users and questions · monthlyUpdated 09 Oct 26
CSV
Left axisActive usersLicensed seatsIncluded users (40)Right axisQuestions asked
0020600401,200Feb 26Mar 26Apr 26May 26Jun 26Jul 26Aug 26Sep 26Included users (40)401,00228Feb 26: Active users 10; Licensed seats 40; Questions asked 126Mar 26: Active users 19; Licensed seats 40; Questions asked 370Apr 26: Active users 23; Licensed seats 40; Questions asked 678May 26: Active users 26; Licensed seats 40; Questions asked 756Jun 26: Active users 28; Licensed seats 40; Questions asked 1,002Jul 26: Active users 28; Licensed seats 40; Questions asked 941Aug 26: Active users 28; Licensed seats 40; Questions asked 553Sep 26: Active users 28; Licensed seats 40; Questions asked 1,002

Questions asked are read on the right axis, on their own scale, and users on the left: questions run to thousands a month where users run to hundreds. The dotted line is the allowance. Latest (Sep 26): Active users 28; Licensed seats 40; Questions asked 1,002. Basis: product usage, facts.usage_monthly:org_160, signals:org_160.

Show the figures as a table
MonthActive usersLicensed seatsQuestions asked
Feb 261040126
Mar 261940370
Apr 262340678
May 262640756
Jun 2628401,002
Jul 262840941
Aug 262840553
Sep 2628401,002
Connectors, admins and data volume · monthlyUpdated 09 Oct 26
CSV
Left axisConnectors configuredActive adminsIncluded connectors (8)Right axisData volume
00.0 GB56.0 GB1012.0 GBFeb 26Mar 26Apr 26May 26Jun 26Jul 26Aug 26Sep 26Included connectors (8)1011.4 GB2Feb 26: Connectors configured 4; Active admins 2; Data volume 4.02 GBMar 26: Connectors configured 5; Active admins 2; Data volume 5.12 GBApr 26: Connectors configured 5; Active admins 2; Data volume 5.22 GBMay 26: Connectors configured 6; Active admins 2; Data volume 6.39 GBJun 26: Connectors configured 6; Active admins 2; Data volume 6.50 GBJul 26: Connectors configured 7; Active admins 2; Data volume 7.73 GBAug 26: Connectors configured 9; Active admins 2; Data volume 10.13 GBSep 26: Connectors configured 10; Active admins 2; Data volume 11.45 GB

Data volume is read on the right axis, in GB, and connectors and admins on the left, as counts: one scale would flatten the counts. The dotted line is the allowance. Latest (Sep 26): Connectors configured 10; Active admins 2; Data volume 11.4 GB. Basis: product usage, facts.usage_monthly:org_160, signals:org_160.

Show the figures as a table
MonthConnectors configuredActive adminsData volume
Feb 26424.02 GB
Mar 26525.12 GB
Apr 26525.22 GB
May 26626.39 GB
Jun 26626.50 GB
Jul 26727.73 GB
Aug 269210.13 GB
Sep 2610211.45 GB
Usagemade from

Documents

Updated 9 Oct 26

12 documents in 5 folders; 3 drafts hang on their executed paper. All documents

  • commercial
  • delivery
  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Open deals

No open deals.

CRMmade from

Open tickets

Helpdeskmade from

Activity

CRMmade from

Contacts

CRMmade from

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • AI record not written yet
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Veenendrecht Payments' pages are written from 3 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 70 AI summaries of 77 raw things (calls, tickets, emails, news), 6 people (6 with an AI write-up) and 6 staff (0 with an AI write-up), shown on 12 pages.

The trail as a list (block, record, entity, raw row)
  • Activity page block
  • AI opinion page block
  • ARR journey page block
    • facts.arr_monthly:org_160 facts table
      • Veenendrecht Payments – New entity
        • Veenendrecht Payments entity
          • accounting/customers.csv org_160 raw row
          • crm/companies.csv org_160 raw row
          • product_analytics/tenants.csv org_160 raw row
        • contracts/order_form_lines.csv ctr_160_01:1 raw row
        • contracts/order_form_lines.csv ctr_160_01:2 raw row
        • contracts/order_forms.csv ctr_160_01 raw row
        • crm/deal_line_items.csv deal_160_01:1 raw row
        • crm/deal_line_items.csv deal_160_01:2 raw row
        • +7 more
      • Veenendrecht Payments – Expansion entity
        • Veenendrecht Payments entity
          • accounting/customers.csv org_160 raw row
          • crm/companies.csv org_160 raw row
          • product_analytics/tenants.csv org_160 raw row
        • contracts/order_form_lines.csv ctr_160_02:1 raw row
        • contracts/order_forms.csv ctr_160_02 raw row
        • crm/deal_line_items.csv deal_160_02:1 raw row
        • crm/deal_stage_history.csv deal_160_02:1 raw row
        • crm/deal_stage_history.csv deal_160_02:2 raw row
        • +3 more
      • INV-160-0001 entity
        • Veenendrecht Payments entity
          • accounting/customers.csv org_160 raw row
          • crm/companies.csv org_160 raw row
          • product_analytics/tenants.csv org_160 raw row
        • accounting/invoice_lines.csv inv_160_001:1 raw row
        • accounting/invoices.csv inv_160_001 raw row
        • accounting/payments.csv pay_160_001 raw row
      • INV-160-0002 entity
        • Veenendrecht Payments entity
          • accounting/customers.csv org_160 raw row
          • crm/companies.csv org_160 raw row
          • product_analytics/tenants.csv org_160 raw row
        • accounting/invoice_lines.csv inv_160_002:1 raw row
        • accounting/invoices.csv inv_160_002 raw row
        • accounting/payments.csv pay_160_002 raw row
      • INV-160-0003 entity
        • Veenendrecht Payments entity
          • accounting/customers.csv org_160 raw row
          • crm/companies.csv org_160 raw row
          • product_analytics/tenants.csv org_160 raw row
        • accounting/invoice_lines.csv inv_160_003:1 raw row
        • accounting/invoices.csv inv_160_003 raw row
        • accounting/payments.csv pay_160_003 raw row
      • INV-160-0005 entity
        • Veenendrecht Payments entity
          • accounting/customers.csv org_160 raw row
          • crm/companies.csv org_160 raw row
          • product_analytics/tenants.csv org_160 raw row
        • accounting/invoice_lines.csv inv_160_004:1 raw row
        • accounting/invoices.csv inv_160_004 raw row
        • accounting/payments.csv pay_160_005 raw row
      • +1 more
  • AI facts page block
  • Contacts page block
    • Eline Bakker entity
      • Veenendrecht Payments entity
        • accounting/customers.csv org_160 raw row
        • crm/companies.csv org_160 raw row
        • product_analytics/tenants.csv org_160 raw row
      • crm/contacts.csv per_16001:org_160 raw row
      • product_analytics/users.csv usr_160_002 raw row
    • Pieter de Groot entity
      • Veenendrecht Payments entity
        • accounting/customers.csv org_160 raw row
        • crm/companies.csv org_160 raw row
        • product_analytics/tenants.csv org_160 raw row
      • crm/contacts.csv per_16002:org_160 raw row
      • product_analytics/users.csv usr_160_004 raw row
    • Daan Visser entity
      • Veenendrecht Payments entity
        • accounting/customers.csv org_160 raw row
        • crm/companies.csv org_160 raw row
        • product_analytics/tenants.csv org_160 raw row
      • crm/contacts.csv per_16003:org_160 raw row
      • product_analytics/users.csv usr_160_003 raw row
    • Fleur Jansen entity
      • Veenendrecht Payments entity
        • accounting/customers.csv org_160 raw row
        • crm/companies.csv org_160 raw row
        • product_analytics/tenants.csv org_160 raw row
      • crm/contacts.csv per_16004:org_160 raw row
    • Ruben Dekker entity
      • Veenendrecht Payments entity
        • accounting/customers.csv org_160 raw row
        • crm/companies.csv org_160 raw row
        • product_analytics/tenants.csv org_160 raw row
      • crm/contacts.csv per_16005:org_160 raw row
      • product_analytics/users.csv usr_160_001 raw row
    • Marloes de Vries entity
      • Veenendrecht Payments entity
        • accounting/customers.csv org_160 raw row
        • crm/companies.csv org_160 raw row
        • product_analytics/tenants.csv org_160 raw row
      • crm/contacts.csv per_16006:org_160 raw row
  • Open deals (computed from the records; nothing to show yet) page block
    • Veenendrecht Payments entity
      • accounting/customers.csv org_160 raw row
      • crm/companies.csv org_160 raw row
      • product_analytics/tenants.csv org_160 raw row
  • Documents page block
  • hero page block
    • Key facts page block
      • Evidence trail page block
        • The story page block
          • Next step page block
            • Open tickets page block
              • Profile page block
                • Sources page block
                  • Platform usage page block
                    Computedmade from
                    Sources AI · Accounting · Calls · Contracts · CRM · Documents · Events · Support · Email · Usage
                    made from

                    BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

                    Help & Support

                    Open as a page

                    Help & Support

                    B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

                    How to use the site

                    How to ask

                    Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

                    What the data covers

                    DataRecords
                    Organisations225
                    People at customers862
                    BG-Demo staff records (in post and leavers)58
                    Calls1,995
                    Email threads3,013
                    Support tickets1,159
                    Documents1,218
                    Deals315
                    Invoices285
                    Events49
                    News items119

                    Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

                    BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

                    Who to contact

                    Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.
                    Help

                    Ask B

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