Veenendrecht Payments - Order Form (signed)
Documentexecuted Veenendrecht Payments · order_form · executed · 2026-07-02
Executed order form signed 2 Jul 2026 adding five connectors to the Growth subscription at £5,000 per year. Term runs 3 Jul 2026 to 4 Feb 2027, total contract value £2,973. Availability 99.5%, P1 first response 1 business hour.
What it says
What this says
Current to 13 Oct 26Executed order form signed 2 Jul 2026 adding five connectors to the Growth subscription at £5,000 per year. Term runs 3 Jul 2026 to 4 Feb 2027, total contract value £2,973. Availability 99.5%, P1 first response 1 business hour.
What it is: an executed order form under the Master Services Agreement. It adds "Additional five connectors" to the existing Growth subscription for 40 licensed users.
Commits: £5,000 annual recurring for the line, billed annually on 30 days from invoice in GBP. Availability 99.5% and P1 first response of 1 business hour.
Unusual: the term is part-year, 3 Jul 2026 to 4 Feb 2027, so the total contract value is £2,973 to bring the line in step with the existing subscription. Credits are "Availability only", with no freshness credit.
Not settled: no connector go-live commitment is stated, and the customer signatory is not named, only "Authorised signatory for the customer". The existing subscription price is quoted as £48k contracted, but that subscription's own order form is not in this document.
As found in this document
Current to 9 Oct 26- Date end4 Feb 2027Source: object_read:doc_160_012
- Date signed2 Jul 2026Source: object_read:doc_160_012
- Date start3 Jul 2026Source: object_read:doc_160_012
- Price£5,000Source: object_read:doc_160_012
- Availability99.5%Source: object_read:doc_160_012
- P1 first response1 business hourSource: object_read:doc_160_012
- Service credit10% of one month's fee, for an availability breach10% of one month's fee, for an availability breach · Source: object_read:doc_160_012
- Credit basisAvailability onlySource: object_read:doc_160_012
- Annual recurring amount for this line£5,000Source: object_read:doc_160_012
- Total contract value for this order£2,973Source: object_read:doc_160_012
- Billing frequencyannualSource: object_read:doc_160_012
- Payment terms30 days from invoiceSource: object_read:doc_160_012
- Invoice currencyGBPSource: object_read:doc_160_012
The document
Body
Order Form
Veenendrecht Payments - Order Form (signed)
Status: Executed Signed: 2 Jul 2026
This order form is issued under the Master Services Agreement between BB-Demo and Veenendrecht Payments, and adds to the existing Growth subscription.
Parties
| Supplier | BB-Demo, London |
| Customer | Veenendrecht Payments, Utrecht, the Netherlands |
| BB-Demo account owner | Matteo Ricci |
| BB-Demo Customer Success Manager | Elena Novak |
Subscription context
- Tier: Growth.
- Licensed users: 40.
- Contracted annual recurring revenue for the existing subscription: £48k.
- Customer since 5 Feb 2026.
Order lines
| Item | Quantity | Unit price | Discount | Net amount | Recurring |
|---|---|---|---|---|---|
| Additional five connectors | 1 | £5,000 | 0% | £5,000 | Yes, annual |
Term
| Start date | 3 Jul 2026 |
| End date | 4 Feb 2027 |
| Annual recurring amount for this line | £5,000 |
| Total contract value for this order | £2,973 |
The total contract value reflects the part-year term from the start date to the end date, which brings this line in step with the existing subscription term.
Billing
Read the whole document (2,178 characters)
- Billing frequency: annual.
- Payment terms: 30 days from invoice.
- Invoices are issued in GBP.
Service levels
| Service level | Commitment |
|---|---|
| Availability | 99.5% |
| P1 first response | 1 business hour |
| Service credit | 10% of one month's fee, for an availability breach |
| Credit basis | Availability only |
The nightly refresh follows the standard service level for the tier. Service credits under this order form are given for availability, not for data freshness.
General
- This order form is governed by the Master Services Agreement. Where this order form states a term, it applies to the lines above.
- The line above is recurring and renews with the subscription it supports.
- Any change to the lines, term or service levels needs a written amendment signed by both parties.
Signatures
For BB-Demo
Name: Matteo Ricci Title: Account Executive Date: 2 Jul 2026
For Veenendrecht Payments
Title: Authorised signatory for the customer Date: 2 Jul 2026
Unusual terms
Current to 9 Oct 26- Part-year term ending 4 Feb 2027 to align with existing subscription
- Service credit for availability only, not data freshness
- Amendments need a written amendment signed by both parties