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Calderbrook Housing Group

Documents

made from

What the paper says

Document roll-up

As at Fri 9 Oct 2026

Four executed documents: MSA, DPA and two Growth order forms. The latest, signed 11 Aug 2025, ran 2 Sep 2025 to 1 Sep 2026 at £44k a year. Calderbrook's notice of 6 Jul 2026 says it will not renew, and no later executed paper exists.

Executed: the order form signed 11 Aug 2025 is the latest executed paper. It covers the Growth tier, 40 licensed users and £44k per year from 2 Sep 2025 to 1 Sep 2026, billed annually in advance.

That order form sets 99.5% availability, P1 first response in 1 business hour and a nightly refresh by 07:00. It sits under the MSA and DPA signed 16 Aug 2024.

The first order form, also signed 16 Aug 2024, covered 2 Sep 2024 to 1 Sep 2025 at £44k a year plus a £12k one-off implementation. No executed document covers any term after 1 Sep 2026.

Open items: Craig Oduya's notice of 6 Jul 2026 says Calderbrook will not renew and access ends on 1 Sep 2026. It asks BG-Demo to confirm in writing that the notice is valid and on time, and asks for a written exit plan.

  • The Renewal Proposal of 15 Jun 2026 offers three options and gives no renewal price; no executed order form followed it.
  • The Renewal Proposal v1 of 10 Jun 2026 is an internal draft, not shared with the customer.
  • The drafts of 16 Jul 2024, 2 Aug 2024 and 23 Jun 2025 are superseded by the executed copies.

Contradictions: the 15 Jun 2026 renewal proposal says a first-term discount ends at renewal, but the executed MSA of 16 Aug 2024 shows no discount on either order line.

The QBR of 14 Sep 2025 shows a start of 2 Sep 2024 with a term ending 1 Sep 2026. The executed order form of 11 Aug 2025 sets that term as 2 Sep 2025 to 1 Sep 2026.

Commitments: the order form service levels ran to 1 Sep 2026, with service credits for availability only. The DPA still requires BG-Demo to return or delete Customer Data at the customer's choice on termination, which the exit-plan request engages.

Gaps: all 23 documents were read. None shows the notice period in the order form, invoices or payment for the final term, or any BG-Demo reply to the notice.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

AImade from

Executed terms

As at Fri 9 Oct 2026
  • BillingAnnual, in advance, 30 days from invoice dateSource: doc_007_015
  • End2026-09-01Source: doc_007_015
  • Price£44,000 per yearSource: doc_007_015
  • Service levels["Availability 99.5%", "P1 first response 1 business hour", "Nightly refresh complete by 07:00 customer local time on business days", "Service credit 10% of one month's fee, availability only"]Source: doc_007_015
  • Start2025-09-02Source: doc_007_015
  • Term months12Source: doc_007_015
AImade from

Documents

Updated 9 Oct 26

23 documents in 8 folders; 4 drafts hang on their executed paper.

  • commercial
  • delivery
  • other
  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Contradictions

As at Fri 9 Oct 2026
DocumentAgainstWhat differs
Calderbrook Housing Group - Renewal ProposalCalderbrook Housing Group - Master Services Agreement (signed)The renewal proposal of 15 Jun 2026 says a first-term discount ends at renewal; the executed MSA of 16 Aug 2024 shows no discount on either order line.
Calderbrook Housing Group - QBRCalderbrook Housing Group - Order Form (signed)The QBR of 14 Sep 2025 shows a start of 2 Sep 2024 with a term ending 1 Sep 2026; the executed order form of 11 Aug 2025 sets the term as 2 Sep 2025 to 1 Sep 2026.
AImade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

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Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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