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Kersey Mill Foods

Lost£0

AI facts

As at Fri 9 Oct 2026

Kersey Mill Foods, an Ipswich food manufacturer, has no contract with BG-Demo. The CRM records the Growth deal as closed lost on 9 Sep 2024, with security review as the reason. The unsigned 31 Jul 2024 proposal quoted £44k a year plus £12k implementation. No usage, tickets or invoices are on record, no document is executed and no deal is open. The last recorded interaction was the 5 Aug 2024 email thread on payment terms.

Read from 4 calls · 5 email threads · 2 news items · 1 deals · 3 people · 3 documents, newest 27 Nov 25

Profile

Updated 9 Oct 26
  • IndustryFood manufacturingSource: CRM company record
  • Websitekerseymill.exampleSource: CRM company record
  • CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
  • HQ cityIpswichSource: CRM company record
  • Size520 employeesSource: CRM company record
  • CRM ownerTom AshdownSource: CRM company record · Account Executive
  • TypeProspectdiffersSource: contracts and invoices (signals) · CRM stage lost · The sources disagree
  • StateLostSource: AI assessment · As at Fri 9 Oct 2026 · written 14 Oct 2026

AI opinion

As at Fri 9 Oct 2026

Lost, because the Growth deal closed lost on 9 Sep 2024, with security review as the reason, and nothing has been signed or invoiced since. No contact is recorded since 5 Aug 2024. Gillian Woolnough's strong view of the demos is the one basis for a later win-back.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

Key facts

Updated 9 Oct 26
  • Last contact5 Aug 2024Email: Proposal, Kersey Mill Foods · 795 days before 9 Oct 2026
Computedmade from

Next step

As at Fri 9 Oct 2026
What
Tom Ashdown contacts Gillian Woolnough to book a short call that finds out what the security review objected to and whether the complaints query need still stands. Re engage
Who
Tom Ashdown Tom Ashdown
When
This week by 9 Oct 2026
Why
Tom Ashdown should reopen contact with Gillian Woolnough to find out what the security review objected to. The Growth deal closed lost on 9 Sep 2024 for that reason, and no contact is recorded since 5 Aug 2024.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

The story

As at Fri 9 Oct 2026
Lost

Lost: the Growth deal closed lost on 9 Sep 2024 at security review, with the 31 Jul 2024 proposal at £44k a year unsigned and nothing invoiced. No contact is recorded since 5 Aug 2024; Tom Ashdown should reopen contact with Gillian Woolnough.

Lost: Kersey Mill Foods' Growth deal closed lost on 9 Sep 2024, with security review as the CRM's loss reason. The 31 Jul 2024 proposal at £44k a year plus £12k implementation was never signed, and nothing was invoiced.

The brain never went live: no usage, no tickets. Tom Ashdown held all four recorded calls with Gillian Woolnough, Head of Customer Service, who called the complaints query exactly what they need; Peter Mayes, Commercial Director, raised payment terms.

Two product-range launches, on 2 Sep 2024 and 27 Nov 2025, do not move the account. The main risk: no record shows the security objection, and no contact is recorded since 5 Aug 2024.

Tom should contact Gillian by 9 Oct 2026 to learn the security objection and whether her need still stands. Hannah Lowe should prepare a briefing on running inside the customer's own Snowflake account.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

ARR journey

No ARR history: no order forms or invoices for this organisation.

Accountingmade from

Platform usage

No platform usage: this organisation has no tenant in product analytics.

Documents

Updated 9 Oct 26

3 documents in 2 folders; 1 drafts hang on their executed paper. All documents

  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Open deals

No open deals.

Open tickets

No open tickets.

Helpdeskmade from

Activity

Contacts

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • AI record not written yet
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Kersey Mill Foods' pages are written from 3 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 14 AI summaries of 15 raw things (calls, tickets, emails, news), 3 people (3 with an AI write-up) and 2 staff (0 with an AI write-up), shown on 5 pages.

The trail as a list (block, record, entity, raw row)
Computedmade from
Sources AI · Calls · CRM · Documents · Events · Email · Web

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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