B-Glass
Gillian Woolnough

Gillian Woolnough

Person

Kersey Mill Foods logo Kersey Mill Foods · champion

Gillian Woolnough is the CRM champion at Kersey Mill Foods and led the 2024 buying conversations. She was positive throughout but is not shown holding the budget. Commercial Director Peter Mayes joined the proposal stage.

Who they are

Insight

As at Fri 9 Oct 2026

Gillian Woolnough is the CRM champion at Kersey Mill Foods and led the 2024 buying conversations. She was positive throughout but is not shown holding the budget. Commercial Director Peter Mayes joined the proposal stage.

Role: Head of Customer Service at Kersey Mill Foods, and the CRM champion. She joined discovery on 16 May 2024 and attended every demo and the proposal call. Her reads show four calls and four threads, no tickets, one deal.

Influence: She drives the evaluation and says she will consult her team, but Peter Mayes, Commercial Director, asked about terms and scope on the 2 Aug 2024 proposal call. The records do not show who signs or holds the budget.

Watch: Price was her open point, and she expected go-live earlier than Tom Ashdown's estimate. The records do not show a signed order form.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

CRM records

OrganisationTitleRoleEmail
Kersey Mill FoodsHead of Customer Servicechampiongillian.woolnough@kerseymill.example

Activity

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

Ask B

B-Glass · read-only