Who they are
Insight
As at Fri 9 Oct 2026Gillian Woolnough is the CRM champion at Kersey Mill Foods and led the 2024 buying conversations. She was positive throughout but is not shown holding the budget. Commercial Director Peter Mayes joined the proposal stage.
Role: Head of Customer Service at Kersey Mill Foods, and the CRM champion. She joined discovery on 16 May 2024 and attended every demo and the proposal call. Her reads show four calls and four threads, no tickets, one deal.
Influence: She drives the evaluation and says she will consult her team, but Peter Mayes, Commercial Director, asked about terms and scope on the 2 Aug 2024 proposal call. The records do not show who signs or holds the budget.
Watch: Price was her open point, and she expected go-live earlier than Tom Ashdown's estimate. The records do not show a signed order form.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Kersey Mill Foods | Head of Customer Service | champion | gillian.woolnough@kerseymill.example |
Activity
- 5 Aug 2024email threadProposal, Kersey Mill Foods
- 2 Aug 2024callKersey Mill Foods / BG-Demo – Proposal
- 31 Jul 2024email threadProposal meeting, Kersey Mill Foods
- 15 Jul 2024email threadDemo, Kersey Mill Foods
- 11 Jul 2024callKersey Mill Foods / BG-Demo – Demo
- 24 Jun 2024callKersey Mill Foods / BG-Demo – Demo
- 18 Jun 2024email threadDemo scheduled
- 16 May 2024callKersey Mill Foods / BG-Demo – Discovery
- 2 Apr 2024dealKersey Mill Foods – New