What it says
What this says
As at Fri 9 Oct 2026Unsigned Growth tier proposal dated 31 Jul 2024: £44k annual subscription plus £12k implementation, £56k first-year total. Quotes 99.5% availability, 1 business hour priority response and nightly refresh by 07:00 GMT. Customer signature block is blank.
What it is: a BG-Demo proposal for the Growth tier, signed off by Tom Ashdown, Account Executive, on 31 Jul 2024. The customer signature, name, title and date lines are blank, so it is an open item, not a contract.
Commits: if accepted, "99.5% guaranteed; 5% of monthly fee per month of shortfall", "1 business hour response to priority tickets" and "Nightly completion by 07:00 GMT, every business day". Pricing is £44k per year invoiced in advance, with £12k for implementation over eight weeks.
Unusual: the proposal pairs quarterly business reviews with a "dedicated executive sponsor", which the standard brief lists under Enterprise, not Growth.
Not settled: the document does not show acceptance, a start date, a renewal date or connector go-live commitments. Any executed order form would override these figures.
As found in this document
As at Fri 9 Oct 2026- Price£44,000Source: the AI read of this record
- Annual subscription (Growth)£44,000Source: the AI read of this record
- Implementation and setup (eight weeks)£12,000Source: the AI read of this record
- First-year total£56,000Source: the AI read of this record
- Year two onwards£44,000 per year, invoiced in advanceSource: the AI read of this record
- Availability99.5% guaranteed; 5% of monthly fee per month of shortfallSource: the AI read of this record
- Support1 business hour response to priority ticketsSource: the AI read of this record
- Data refreshNightly completion by 07:00 GMT, every business daySource: the AI read of this record
- Implementation timelineEight weeks from go-live authorisationSource: the AI read of this record
The document
Body
Kersey Mill Foods, Proposal
Executive Summary
Kersey Mill's production, supply chain, customer and financial teams work across disconnected systems. B-Glass consolidates your ERP, sales, quality, and communications data, so your teams can ask questions and build dashboards in minutes, not hours.
Growth Tier
You will receive:
- Search, chat and pages, ask questions and get answers from all your data
- Dashboards builder, your team can create executive dashboards without coding
- Eight data connectors: to your ERP, CRM, call recorder, quality system and others
- 40 user seats, soft limit; additional users available
- Quarterly business reviews, with a dedicated executive sponsor
- 99.5% availability SLA with service credits
- Nightly data refresh by 07:00 GMT on business days
Pricing
| Item | Cost |
|---|---|
| Annual subscription (Growth) | £44k |
| Implementation and setup (eight weeks) | £12k |
| First-year total | £56k |
Year two onwards: £44k per year, invoiced in advance.
Service Levels
Read the whole document (1,805 characters)
- Uptime: 99.5% guaranteed; 5% of monthly fee per month of shortfall
- Support: 1 business hour response to priority tickets
- Data refresh: Nightly completion by 07:00 GMT, every business day
Implementation Timeline
Eight weeks from go-live authorisation:
- Weeks 1–2: System integration and data validation
- Weeks 3–5: Build initial dashboards and user experiences
- Weeks 6–7: Team training and refinement
- Week 8: Go-live and handover
Signature
For Kersey Mill Foods
Signature: ___________________________
Name: ________________________________
Title: ________________________________
Date: ________________________________
For BG-Demo
Tom Ashdown Account Executive 31 July 2024
Unusual terms
As at Fri 9 Oct 2026- Dedicated executive sponsor included with Growth tier
- Customer signature block blank