Who they are
Insight
Current to 14 Oct 26Aoife Mulcahy is the day-to-day champion and platform admin at Carrowkeel Software. She is the main question asker, which is a key-person risk. She must prove value to the CFO, Conor Daly, ahead of renewal.
Role: Head of Customer Success in Dublin, marked champion in the CRM. She has a platform user account created 15 Aug 2025 with admin rights. She has been in 14 calls and 9 email threads.
Influence: She drives the use case and sponsors the rollout, but says she never buys without Conor Daly, the CFO, who decides terms in writing against the executed order form.
Watch: Most questions come from her and two renewals managers. Active use is about ten of forty licensed users on the 21 Sep 2026 check-in. Leadership ask what the money buys, so she needs a one-page value summary and a team session.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Carrowkeel Software | Head of Customer Success | champion | aoife.mulcahy@carrowkeel.example |
Activity
- 21 Sep 2026callCarrowkeel Software / BG-Demo – Check In
- 17 Sep 2026email_threadQuick check-in call
- 27 Jul 2026callCarrowkeel Software / BG-Demo – Check In
- 17 Jul 2026email_threadCheck-in before renewal
- 7 Jul 2026email_threadQBR follow-up and next steps
+1
- 6 Jul 2026callCarrowkeel Software / BG-Demo – Qbr
+1
- 2 Jul 2026email_threadBooking the QBR
- 20 May 2026callCarrowkeel Software / BG-Demo – Renewal
+2
- 15 May 2026dealCarrowkeel Software – Renewal
- 9 Apr 2026callCarrowkeel Software / BG-Demo – Check In
- 2 Jan 2026callCarrowkeel Software / BG-Demo – Qbr
+2
- 28 Nov 2025callCarrowkeel Software / BG-Demo – Check In
- 24 Nov 2025email_threadScheduling our check-in
- 7 Oct 2025ticketSetting up user licensing and team structure
- 24 Sep 2025callCarrowkeel Software / BG-Demo – Onboarding
- 10 Sep 2025callCarrowkeel Software / BG-Demo – Onboarding
- 27 Aug 2025callCarrowkeel Software / BG-Demo – Onboarding
- 21 Aug 2025callCarrowkeel Software / BG-Demo – Kickoff
+2
- 1 Jul 2025email_threadProposal follow-up: Growth for Carrowkeel
- 30 Jun 2025callCarrowkeel Software / BG-Demo – Proposal
- 25 Jun 2025email_threadFinding a time to go through the proposal
- 12 Jun 2025email_threadFollow-up: demo on your data
+1
- 11 Jun 2025callCarrowkeel Software / BG-Demo – Demo
+1
- 27 May 2025email_threadFollow-up from our discovery call
- 27 May 2025eventRevenue leaders roundtable
+32
- 27 May 2025callCarrowkeel Software / BG-Demo – Discovery
- 6 May 2025dealCarrowkeel Software – New