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Follow-up: demo on your data

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Carrowkeel Software logo Carrowkeel Software · sales

After the 12 Jun 2025 demo, Siobhán Nolan asked whether one agency group's tickets, renewal date and usage can be seen together, and how much she could set up herself. Sophie Ling confirmed the first and offered a session with Anya Petrova.

What was said

What this says

As at Fri 9 Oct 2026

After the 12 Jun 2025 demo, Siobhán Nolan asked whether one agency group's tickets, renewal date and usage can be seen together, and how much she could set up herself. Sophie Ling confirmed the first and offered a session with Anya Petrova.

Ask: Siobhán wants a single-group view she would use most days, and to know what she can set up without engineering help.

Customer view: Satisfied with the answer ("that answers it") and keen on a short session with Anya.

Next: Siobhán to agree timing with Aoife Mulcahy and reply that week.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

The thread

Updated 9 Oct 26
Typesales
Messages4
First message2025-06-12
Last message2025-06-16

Messages

  1. Sophie Ling
    Sophie Ling 12 Jun 2025 14:56
    to Aoife Mulcahy, Siobhán Nolan
    Hi Aoife, hi Siobhán, Thanks for joining the demo today. I have copied Anya, our Solutions Engineer, who ran it. The parts that seemed to land were the view of tickets and renewals side by side and the usage per agency group. If there is anything you wanted to see that we did not get to, tell us and Anya can pick it up. Best, Sophie
  2. Siobhán Nolan
    Siobhán Nolan 12 Jun 2025 15:26
    to Sophie Ling
    Hi Sophie, Thanks, that was helpful. One thing I would like to understand better: can we ask the brain about a single agency group and see tickets, renewal date and usage together? That is what I would do most days. Also, how much of this would I be able to set up myself without engineering help? Siobhán
  3. Sophie Ling
    Sophie Ling 16 Jun 2025 12:18
    to Aoife Mulcahy, Siobhán Nolan
    Hi Siobhán, Sorry for the delay, I wanted Anya to check the detail with me. Yes, asking about one agency group and seeing tickets, renewal and usage together is exactly how it is meant to be used. You would ask in plain language in chat, or build a page for the groups you review regularly. Setting up the connections to your systems is something we do with your team during implementation, so you would not be left to do that alone. Anya is happy to run a short session with you if that would help. Best, Sophie
  4. Siobhán Nolan
    Siobhán Nolan 16 Jun 2025 12:54
    to Sophie Ling
    Thanks Sophie, that answers it. A short session with Anya would be good. I will talk to Aoife about timing and come back to you this week. Siobhán

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