What was said
What this says
Current to 14 Oct 26Marcus Bell asked Aoife Mulcahy for a check-in after a gap. Aoife agreed and asked for usage cut by agency group, wanting to know which agencies are at the edge. Marcus proposed Tuesday at 10:00.
Ask: Marcus offers usage across 40 licensed users, top question askers, connector health and anything to add before winter.
Customer view: Aoife is engaged. Her recurring concern is which agencies are at the edge.
Next: Marcus sends an invite for Tuesday at 10:00 with usage by agency group, as far as the data allows.
The thread
Updated 9 Oct 26Typecs
Messages3
First message2026-09-17
Last message2026-09-18
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Messages
- Marcus Bell 17 Sep 2026 17:09Hi Aoife, Hope the week has gone well. It has been a little while since we last spoke, so I would like to book a check-in for next week. I've pulled the numbers and there are a few things I would like to show you: - usage across your 40 licensed users, and who is asking the most questions - which connectors are loading cleanly - anything your team would like added before the winter Shall we book 30 minutes? Happy to jump on a call whenever suits you. Thanks, Marcus
- Aoife Mulcahy 18 Sep 2026 11:12Hi Marcus, Grand, let's do it. Show me the usage, I'd like to see it by agency group if you can slice it that way. Which agencies are at the edge is the thing I keep coming back to. Tuesday or Wednesday morning suits me best. Nothing before 09:30 please. Thanks a million, Aoife
- Marcus Bell 18 Sep 2026 13:13Hi Aoife, Perfect. Let's say Tuesday at 10:00, and I'll send an invite shortly. I'll have the usage cut by agency group ready, as far as the data allows, and I'll share my screen to take you through it. If Tuesday moves, just tell me and we'll go for Wednesday. Thanks, Marcus
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