Booking the QBR

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Marcus Bell offered Aoife Mulcahy a QBR to walk through usage per agency group and recent tickets. Aoife agreed, wants usage by agency, and asked that Conor attend. Marcus confirmed Tuesday afternoon.

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Current to 14 Oct 26

Marcus Bell offered Aoife Mulcahy a QBR to walk through usage per agency group and recent tickets. Aoife agreed, wants usage by agency, and asked that Conor attend. Marcus confirmed Tuesday afternoon.

Ask: Marcus proposed 30 minutes on usage per agency group plus the last month's tickets.

Customer view: Aoife wants usage by agency, especially which are at the edge before their renewals, and would rather Conor saw it too.

Next: Marcus will invite Aoife and Conor and add Sophie for the commercial side, with the usage view ready beforehand.

AI · claude-sonnet-5-5 · 14 Oct 2026

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Updated 9 Oct 26

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First message2026-07-02

Last message2026-07-02

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Marcus Bell 2 Jul 2026 15:34
to Aoife Mulcahy
Hi Aoife, Shall we book 30 minutes for the next QBR? I've pulled the numbers and I'd like to walk you through usage per agency group, plus the tickets that came in over the last month. Do you have time next week? Happy to share my screen and keep it short. Thanks, Marcus
Aoife Mulcahy 2 Jul 2026 16:24
to Marcus Bell
Hi Marcus, Grand, let's do it. Show me the usage by agency, that's what I really want to see, especially which ones are at the edge before their renewals. I'm free Monday or Tuesday afternoon. Would Conor need to be there? I'd rather he saw it too. Thanks a million, Aoife
Marcus Bell 2 Jul 2026 17:52
to Aoife Mulcahy
Hi Aoife, Tuesday afternoon works for me. I'll send an invite to you and Conor, and add Sophie as she looks after the commercial side. I'll have the usage view ready beforehand. Thanks, Marcus

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