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Hartside Student Living logo

Hartside Student Living

Healthy£45kRenews 10 Apr 27
made from

AI facts

Current to 14 Oct 26

Hartside Student Living holds an executed Growth order form signed 27 Mar 2026 at £45k a year after a 10.0% discount, running 10 Apr 2026 to 9 Apr 2027. Active users rose from 17 in May 2026 to 32 in September 2026 (88%), against 40 licensed users. Renewal falls on 10 Apr 2027, 183 days away, at a renewal price of £50k against £45k today. Both invoices are paid, but not within terms. A superseded draft order form of 19 Mar 2026 shows an unreconciled £50k.

Read from 17 calls · 24 email threads · 7 tickets · 3 news items · 1 deals · 6 people · 10 documents, newest 14 Sep 26

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Profile

Updated 9 Oct 26
  • IndustryStudent accommodationSource: CRM company record
  • Websitehartside.exampleSource: CRM company record
  • CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
  • HQ cityNottinghamSource: CRM company record
  • Size450 employeesSource: CRM company record
  • CRM ownerLewis KerrSource: CRM company record · Account Executive · CSM Hollie Grieve
  • Customer since10 Apr 2026Source: first executed order form ctr_158_01, signed 27 Mar 2026 · Growth tier · In the CRM since 27 Oct 2025
  • TypeCustomerSource: contracts and invoices (signals) · CRM stage customer
  • StateHealthySource: AI assessment · Written 14 Oct 2026
CRMmade from

AI opinion

Current to 14 Oct 26

Healthy, because active users and questions asked have risen steadily since May 2026 and connectors rose from 3 to 6. James Whitworth is watching cost against 40 seats before a renewal that ends the first-term discount. Opportunity: extending to further teams within the licence.

SignalsHartside Student Living - Order Form (signed)Invoice INV-158-0002: payment reminderHartside Student Living / BB-Demo – QbrDocument roll-up

AI · claude-opus-5-5 · 14 Oct 2026

AImade from

Key facts

Updated 9 Oct 26
  • Contracted ARR£45,000Source: executed order form ctr_158_01, 10 Apr 2026 to 9 Apr 2027 · CRM £45,000 · Invoiced run rate £45,000 · As of 9 Oct 2026
  • Next renewal10 Apr 2027Basis: order form ctr_158_01 ends 9 Apr 2027 · In 183 days · Renewal price £50,000 (+11.1%) · list price of the tier on the renewal date (price book); v1 prices and first-term discounts end at renewal
  • Term10 Apr 2026 to 9 Apr 2027Source: order form ctr_158_01 (new), signed 27 Mar 2026 · Billed annually · 40 seats, 8 connectors
  • TierGrowthSource: the current order form
  • Last contact14 Sep 2026Email: Follow-up from our QBR · 25 days before 9 Oct 2026
  • Tenanteu-west-1Source: product analytics, reporting since Apr 2026 · 6 connectors configured
  • Licensed seats4032 active users in Sep 2026 · Order form ctr_158_01: 40 seats
Computedmade from

Next step

Current to 14 Oct 26
What
Hollie Grieve sends Bethany Cole the usage breakdown by team and a draft value measure ahead of the booked 19 Oct 2026 check-in, so the call can agree the next teams and the measure for James Whitworth. renewal
Who
Hollie Grieve Hollie Grieve
When
This week by 9 Oct 2026
Why
Hollie Grieve should send Bethany Cole the team usage breakdown before the booked 19 Oct 2026 check-in, then use the call to agree the next teams and one value measure. That gives Lewis Kerr a value case for James Whitworth before renewal at £50k.

AI · claude-opus-5-5 · 14 Oct 2026

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The story

Current to 14 Oct 26
Healthy

Healthy: Hartside Student Living's Growth subscription at £45k a year is gaining users and questions. The CFO is weighing cost against seats before renewal on 10 Apr 2027 at £50k, so Hollie Grieve takes a value measure to the 19 Oct 2026 check-in.

Healthy: Hartside Student Living holds an executed Growth order form at £45k a year, running 10 Apr 2026 to 9 Apr 2027. Renewal on 10 Apr 2027 is priced at £50k because the 10% first-term discount ends.

Active users rose from 17 in May 2026 to 32 in September 2026, and questions asked rose from 357 to 1457. Two unnamed users ask 24% and 18% of questions over the last 90 days, a key-person concentration.

At the 11 Sep 2026 QBR, James Whitworth, the CFO, asked whether usage against forty seats was a cost concern. Both invoices are paid, though not within terms, and two data freshness tickets touched partner calls.

Hollie Grieve sends Bethany Cole the team usage breakdown before the booked 19 Oct 2026 check-in, to agree the next teams and one value measure. Lewis Kerr then builds the value case for James.

AI · claude-opus-5-5 · 14 Oct 2026

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ARR journey

Updated 9 Oct 26
Updated 09 Oct 26
CSV
Contracted ARRInvoiced ARR
£0k£25k£50kApr 26May 26Jun 26Jul 26Aug 26Sep 26new£45k£45kApr 26: Contracted ARR £45,000; Invoiced ARR £45,000May 26: Contracted ARR £45,000; Invoiced ARR £45,000Jun 26: Contracted ARR £45,000; Invoiced ARR £45,000Jul 26: Contracted ARR £45,000; Invoiced ARR £45,000Aug 26: Contracted ARR £45,000; Invoiced ARR £45,000Sep 26: Contracted ARR £45,000; Invoiced ARR £45,000

One point per month; the dot and figure at the right end are the latest value. Dashed upright lines mark dated events. Latest (Sep 26): Contracted ARR £45k; Invoiced ARR £45k. Invoiced ARR matches Contracted ARR in every month, so it is drawn dashed over it. Basis: accounting system, facts.arr_monthly:org_158.

Show the figures as a table
MonthContracted ARRInvoiced ARR
Apr 26£45,000£45,000
May 26£45,000£45,000
Jun 26£45,000£45,000
Jul 26£45,000£45,000
Aug 26£45,000£45,000
Sep 26£45,000£45,000
Accountingmade from

Platform usage

Updated 9 Oct 26
Active users · Sep 26
32up 9 vs 3 months earlierof 40 included on the tier
Questions asked · Sep 26
1,457up 675 vs 3 months earlier
Connectors configured · Sep 26
6up 1 vs 3 months earlierof 8 included on the tier
Active admins · Sep 26
2level vs 3 months earlier
Data volume · Sep 26
9.3 GBup 2.0 GB vs 3 months earlier
Active users and questions · monthlyUpdated 09 Oct 26
CSV
Left axisActive usersLicensed seatsIncluded users (40)Right axisQuestions asked
0020750401,500Apr 26May 26Jun 26Jul 26Aug 26Sep 26Included users (40)401,45732Apr 26: Active users 8; Licensed seats 40; Questions asked 126May 26: Active users 17; Licensed seats 40; Questions asked 357Jun 26: Active users 23; Licensed seats 40; Questions asked 782Jul 26: Active users 27; Licensed seats 40; Questions asked 1,115Aug 26: Active users 31; Licensed seats 40; Questions asked 751Sep 26: Active users 32; Licensed seats 40; Questions asked 1,457

Questions asked are read on the right axis, on their own scale, and users on the left: questions run to thousands a month where users run to hundreds. The dotted line is the allowance. Latest (Sep 26): Active users 32; Licensed seats 40; Questions asked 1,457. Basis: product usage, facts.usage_monthly:org_158, signals:org_158.

Show the figures as a table
MonthActive usersLicensed seatsQuestions asked
Apr 26840126
May 261740357
Jun 262340782
Jul 2627401,115
Aug 263140751
Sep 2632401,457
Connectors, admins and data volume · monthlyUpdated 09 Oct 26
CSV
Left axisConnectors configuredActive adminsIncluded connectors (8)Right axisData volume
00.0 GB45.0 GB810.0 GBApr 26May 26Jun 26Jul 26Aug 26Sep 26Included connectors (8)9.3 GB62Apr 26: Connectors configured 3; Active admins 2; Data volume 4.23 GBMay 26: Connectors configured 5; Active admins 2; Data volume 7.19 GBJun 26: Connectors configured 5; Active admins 2; Data volume 7.33 GBJul 26: Connectors configured 5; Active admins 2; Data volume 7.47 GBAug 26: Connectors configured 6; Active admins 2; Data volume 9.14 GBSep 26: Connectors configured 6; Active admins 2; Data volume 9.31 GB

Data volume is read on the right axis, in GB, and connectors and admins on the left, as counts: one scale would flatten the counts. The dotted line is the allowance. Latest (Sep 26): Connectors configured 6; Active admins 2; Data volume 9.3 GB. Basis: product usage, facts.usage_monthly:org_158, signals:org_158.

Show the figures as a table
MonthConnectors configuredActive adminsData volume
Apr 26324.23 GB
May 26527.19 GB
Jun 26527.33 GB
Jul 26527.47 GB
Aug 26629.14 GB
Sep 26629.31 GB
Usagemade from

Documents

Updated 9 Oct 26

10 documents in 5 folders; 3 drafts hang on their executed paper. All documents

  • commercial
  • delivery
  • presales

Size is importance: state 40%, category 20%, recency 25% (18-month half-life on the as-of date) and usage 15%. There are no view counts: usage means how many of our own analyses cite the document, saturating at 5. A draft hangs on the executed or issued document it drafts for, in the same folder. A draft with nothing executed behind it stays a small leaf on its own.

Folders and documents as a list
Documentsmade from

Open deals

Not yet analysedNo open deals.
CRMmade from

Open tickets

Not yet analysedNo open tickets.
Helpdeskmade from

Activity

CRMmade from

Contacts

CRMmade from

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • not yet analysed
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Hartside Student Living's pages are written from 4 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 61 AI summaries of 64 raw things (calls, tickets, emails, news), 6 people (6 with an AI write-up) and 5 staff (0 with an AI write-up), shown on 12 pages. 1 AI record in this trail is not yet analysed.

The trail as a list (block, record, entity, raw row)
Computedmade from
Sources AI · Accounting · Calls · Contracts · CRM · Documents · Events · Support · Email · Web · Usage
made from

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Press Ask Brain in the header. Type a question, or pick one of the examples.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

DataRecords
Organisations225
People at customers862
BB-Demo staff58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

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