Bethany Cole
Person
Hartside Student Living · champion
Bethany Cole is the Hartside champion and day-to-day driver of the Growth subscription. She asks about 11% to 12% of the organisation's questions. She questioned value in May 2026, then usage grew. She will not decide without James Whitworth.
Who they are
Insight
As at Fri 9 Oct 2026Bethany Cole is the Hartside champion and day-to-day driver of the Growth subscription. She asks about 11% to 12% of the organisation's questions. She questioned value in May 2026, then usage grew. She will not decide without James Whitworth.
Role: Head of University Partnerships in Nottingham, CRM champion and platform admin since 10 Apr 2026. She sponsored the Growth deal and sets connector priorities.
Influence: she shapes the use case, but says she will not take things forward without James Whitworth, the CFO, who signs. She questioned value on 7 May 2026, citing two regular users from forty licences, and later reported colleagues asking what the brain can answer.
Watch: she asks 12% of questions over the last 12 months and 11% over the last 90 days, so use leans on her and Sana Rahman. Renewal is 10 Apr 2027 and she needs a value story for leadership. Two data freshness tickets in summer 2026 touched her partner calls.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Hartside Student Living | Head of University Partnerships | champion | bethany.cole@hartside.example |
Activity
- Upcoming
- 19 Oct 2026upcoming callHartside Student Living / BG-Demo – Check In
- Held
- 14 Sep 2026email threadFollow-up from our QBR
+2 - 11 Sep 2026callHartside Student Living / BG-Demo – QBR+2
- 9 Sep 2026email threadBooking your quarterly business review
- 28 Aug 2026ticketPartnership data not refreshing
- 14 Aug 2026ticketUser access for new team member
- 10 Aug 2026callHartside Student Living / BG-Demo – Check In
- 21 Jul 2026ticketNightly refresh not completing
- 26 Jun 2026ticketSetting up user roles during onboarding
- 24 Jun 2026ticketDuplicate records in partnership table
- 10 Jun 2026callHartside Student Living / BG-Demo – Onboarding
- 3 Jun 2026callHartside Student Living / BG-Demo – Onboarding
- 27 May 2026callHartside Student Living / BG-Demo – Onboarding
- 22 May 2026callHartside Student Living / BG-Demo – Onboarding
- 7 May 2026callHartside Student Living / BG-Demo – Onboarding
- 22 Apr 2026callHartside Student Living / BG-Demo – Onboarding
- 16 Apr 2026callHartside Student Living / BG-Demo – Kickoff+2
- 10 Apr 2026email threadKickoff scheduling for Hartside Student Living
- 26 Feb 2026callHartside Student Living / BG-Demo – Negotiation
+2 - 28 Jan 2026email threadHartside Student Living: follow-up on the proposal
- 28 Jan 2026callHartside Student Living / BG-Demo – Proposal
- 20 Jan 2026email threadProposal walkthrough: finding a time
- 12 Jan 2026callHartside Student Living / BG-Demo – Demo
+2 - 7 Jan 2026email threadSecond demo: resident services session
- 5 Jan 2026email threadFollow-up from the demo and next steps+2
- 31 Dec 2025callHartside Student Living / BG-Demo – Demo+2
- 29 Dec 2025email threadGetting a demo date in the diary
- 1 Dec 2025email threadFollow-up from our discovery call
- 28 Nov 2025callHartside Student Living / BG-Demo – Discovery
- 20 Nov 2025email threadScheduling a discovery call
- 27 Oct 2025dealHartside Student Living – New