Lieke Hermans
Person
Oosterdijk Logistiek · champion
Lieke Hermans is the CRM-marked champion at Oosterdijk Logistiek and a platform admin. She attended onboarding and training and, on 17 Jun 2026, called the brain really useful. The renewal is due at the end of the year.
Who they are
Insight
Current to 14 Oct 26Lieke Hermans is the CRM-marked champion at Oosterdijk Logistiek and a platform admin. She attended onboarding and training and, on 17 Jun 2026, called the brain really useful. The renewal is due at the end of the year.
Role: Head of Customer Service in Venlo, CRM role champion. She joined discovery on 23 Sep 2025, took part in the demos and proposal, and is on the platform with admin rights, created 29 Dec 2025. Stijn Gielen was named admin on the calls, so the records differ on who holds admin.
Influence: She brought in Jeroen Coenen for commercials and accepted the year-one terms on 26 Nov 2025. Jeroen led the questions on price.
Watch: On 17 Jun 2026 she credited exception tracking with early margin gains, an informal estimate. The renewal rests on her relationship, and the September touchpoint is not shown as held. She raised adding HR data later.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Oosterdijk Logistiek | Head of Customer Service | champion | lieke.hermans@oosterdijk.example |
Activity
- 13 Oct 2026callOosterdijk Logistiek / BB-Demo – Renewal
+2 - 29 Sep 2026dealOosterdijk Logistiek – Renewal
- 21 Jul 2026ticketOvernight data refresh failed
- 16 Jul 2026eventBB-Demo webinar
+38 - 17 Jun 2026callOosterdijk Logistiek / BB-Demo – Check In
- 27 Feb 2026callOosterdijk Logistiek / BB-Demo – Training
- 20 Feb 2026email_threadTraining dates for Oosterdijk team
- 11 Feb 2026ticketBrain not returning expected data from my systems
- 9 Feb 2026callOosterdijk Logistiek / BB-Demo – Onboarding
- 2 Feb 2026callOosterdijk Logistiek / BB-Demo – Onboarding
- 12 Jan 2026callOosterdijk Logistiek / BB-Demo – Onboarding
- 5 Jan 2026callOosterdijk Logistiek / BB-Demo – Kickoff+1
- 27 Nov 2025email_threadNext steps on contract
+2 - 26 Nov 2025callOosterdijk Logistiek / BB-Demo – Negotiation+2
- 5 Nov 2025email_threadGrowth proposal
- 3 Nov 2025callOosterdijk Logistiek / BB-Demo – Proposal
- 23 Oct 2025callOosterdijk Logistiek / BB-Demo – Demo
+1 - 14 Oct 2025callOosterdijk Logistiek / BB-Demo – Demo
+1 - 23 Sep 2025callOosterdijk Logistiek / BB-Demo – Discovery
- 4 Sep 2025dealOosterdijk Logistiek – New