Jeroen Coenen

Person

CFO and economic buyer at Oosterdijk Logistiek. He led the Growth price talks and accepted the order form in Dec 2025. He is the largest single asker in the brain at 17% of questions. He has not replied to the 29 Sep 2026 renewal call request.

made from

Who they are

Insight

As at Fri 9 Oct 2026

CFO and economic buyer at Oosterdijk Logistiek. He led the Growth price talks and accepted the order form in Dec 2025. He is the largest single asker in the brain at 17% of questions. He has not replied to the 29 Sep 2026 renewal call request.

Role: Chief Financial Officer and CRM economic buyer. He joined discovery on 23 Sep 2025, asked about year-two price on 3 Nov 2025, and on 11 Dec 2025 said the order form looked good.

Influence: Decision-maker on commercial terms. Lieke Hermans and Karin Vossen join the calls, but Jeroen sets the price and term questions. He also uses the brain himself: 17% of the organisation's questions in the last 90 days.

Watch: He was told on 3 Nov 2025 that the price stays at £44k at renewal, which needs checking against the price book. Marcus Bell's 29 Sep 2026 email has no reply. The thread does not show Jeroen's position on renewal or price.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

Organisation	Title	Role	Email
Oosterdijk Logistiek	Chief Financial Officer	Economic buyer	jeroen.coenen@oosterdijk.example

CRMmade from

Activity

Upcoming
13 Oct 2026upcoming callOosterdijk Logistiek / BG-Demo – Renewal Marcus Bell, Matteo Ricci, Jeroen Coenen, Lieke Hermans, Karin Vossen+2
15 Oct 2026upcoming eventBG-Demo webinar Alice Brewer, Rajesh Mistry, Geoffrey Rowe, Alexander Vallance, Marieke Postma, Emma Croft, Inge de Boer, Dan Dyson, Andrew Pickering, Sandra Neale, Jeroen Coenen, Dirk Vogt, Jens Maes, Aaron Graham, Troy Wendt, Rebecca Nuttall, Ian Brearley, Brandon Russell, Claire Girard, Marie Goossens, Yasmin Carswell, Neil Ashworth, Matt Colenso, Niamh Fogarty, Jade Kenwright+22
Held
29 Sep 2026email threadSubscription renewal, Oosterdijk Logistiek Marcus Bell, Matteo Ricci, Jeroen Coenen
10 Dec 2025email threadOrder form for signature Priya Raman, Jeroen Coenen
27 Nov 2025email threadNext steps on contract Matteo Ricci, Owen Tallis, Jeroen Coenen, Lieke Hermans, Karin Vossen+2
26 Nov 2025callOosterdijk Logistiek / BG-Demo – Negotiation Matteo Ricci, Owen Tallis, Jeroen Coenen, Lieke Hermans, Karin Vossen+2
5 Nov 2025email threadGrowth proposal Matteo Ricci, Lieke Hermans, Jeroen Coenen
3 Nov 2025callOosterdijk Logistiek / BG-Demo – Proposal Matteo Ricci, Lieke Hermans, Jeroen Coenen
23 Sep 2025callOosterdijk Logistiek / BG-Demo – Discovery Priya Raman, Lieke Hermans, Jeroen Coenen

CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help