Oosterdijk Logistiek / BB-Demo – Negotiation
Callcompleted
Oosterdijk Logistiek · 2025-11-26 14:15
Oosterdijk Logistiek said the proposal was good but next year's budget is tight. BB-Demo offered ten percent off year one, about forty thousand, plus twelve thousand implementation. Year two returns to forty-four thousand.
What was said
What this says
Current to 14 Oct 26Oosterdijk Logistiek said the proposal was good but next year's budget is tight. BB-Demo offered ten percent off year one, about forty thousand, plus twelve thousand implementation. Year two returns to forty-four thousand.
What happened: Karin Vossen asked for ten or twelve percent off the first-year subscription because budget is tight. Matteo Ricci offered ten percent off year one, tied to signing the order form the following week.
Customer view: Jeroen Coenen said they were keen and wanted to go live by end of December. Karin and Lieke Hermans accepted fifty-two thousand for year one, then forty-four thousand annually.
Commercial: The terms match the Growth tier, with a twelve thousand implementation. The discount applies to the first term only. Owen Tallis stated that year two is full price.
Watch: Matteo committed to being live before year-end with Stijn coordinating connectors. A slip would hit a customer that is already price-sensitive, and the call does not show the order form being signed.
Themes
Current to 9 Oct 26Who was there
BB-Demo
Them
Follow-up
Next steps
Current to 9 Oct 26- Matteo Ricci to send the order form and MSA the same evening and get it signed by the end of the week.
- Matteo Ricci and Stijn Gielen to coordinate connector setup for a year-end go-live.
Risks
Current to 9 Oct 26- Budget is tight, so full-price year two at forty-four thousand may be questioned at renewal.
- BB-Demo committed to go-live before year-end, and a slip would damage trust.
Opportunities
Current to 9 Oct 26- Lieke and Stijn can add further connectors later within the Growth tier.
Transcript
Matteo Ricci NoneJeroen, Lieke, Karin, thanks for the time. Owen's joining from our side to talk through a few points on the proposal.
Jeroen Coenen NoneYeah, we've reviewed it and we're keen, but we've got a couple of things to discuss. Karin's been through the numbers, Karin?
Karin Vossen NoneRight, so the proposal is good, but next year's budget is very tight. We were wondering if there's any flexibility on pricing, maybe a discount for signing early?
Owen Tallis NoneWhat sort of discount are we talking?- Karin Vossen NoneTen or twelve percent off the first-year subscription would really help us.
- Owen Tallis NoneOK. If we did ten percent off year one, what's the timeline you need? Can you sign early in December?
- Jeroen Coenen NoneWe'd like to go live by year-end if possible. End of December ideally.
- Matteo Ricci NoneWe can do ten percent off the first year of the subscription. That brings it to roughly forty thousand. Plus the twelve thousand implementation, so all-in about fifty-two thousand for year one. If you sign the order form by the following week, we'll be live by the end of December.
Lieke Hermans NoneThat works. And then year two goes back to forty-four thousand?- Owen Tallis NoneYear two is full price, forty-four thousand. No discount after year one.
- Karin Vossen NoneGot it. Fifty-two thousand total first year, then forty-four thousand annual. That works for us.
- Matteo Ricci NoneGreat. So I'll send the order form and MSA tonight. Can you get that signed and back to me by end of week?
- Jeroen Coenen NoneShould be fine. I'll make sure it goes through fast.
- Matteo Ricci NonePerfect. And just to be clear, we'll have you live before year-end. Stijn and I will coordinate on the connector setup. If anything slips, I'll tell you immediately.
- Lieke Hermans NoneBrilliant. That's all we need.
- Owen Tallis NoneCheers all. Looking forward to this. Let me know if there's anything else.