What was said
What this says
Current to 14 Oct 26Demo on 14 Oct 2025 of the brain to Lieke Hermans and Stijn Gielen, with Growth priced at £44k a year plus £12k implementation. They were interested and asked for a proposal, with the CFO to review commercials.
What happened: Priya Raman and Anya Petrova showed the brain answering plain-English questions over test data from the customer's WMS, CRM and accounting system. Priya positioned Growth with 40 users, 8 connectors and the dashboards builder.
Customer view: Lieke asked where people use it and about ongoing support, and Stijn asked about implementation time and cost. Neither raised an objection, and both accepted the pricing in GBP.
Commercial: Growth was quoted at £44k a year with £12k implementation, which Priya summed up as fifty-six thousand to get going. Lieke will bring in Jeroen on the commercial side, so the finance buyer is not yet in the conversation.
Watch: The proposal was promised by the end of that week. The evidence does not show a decision date or a rival being considered.
Themes
Current to 9 Oct 26Who was there
BB-Demo
Them
Follow-up
Next steps
Current to 9 Oct 26- Priya Raman sends the formal proposal covering scope, pricing and timeline by the end of that week.
- Lieke Hermans takes the proposal to Jeroen for the commercial view.
- Priya books a follow-up call to answer questions.
Risks
Current to 9 Oct 26- The finance buyer, Jeroen, had not seen the pricing, so the commercial reaction is untested.
- Only a small team attended, and the evidence does not show who signs.
Opportunities
Current to 9 Oct 26- New Growth subscription with implementation, covering WMS, CRM, Xero and possibly Slack connectors.
- The dashboards builder on shipper margins and exception rates matches what Lieke and Stijn asked about.
Transcript
- Priya Raman NoneLieke, Stijn, thanks for joining. You getting audio and video OK?
- Lieke Hermans NoneAll good here.
- Stijn Gielen NoneYeah, same.
- Priya Raman NoneGood. So today I want to show you what the brain does. Anya's going to walk through what it looks like when you can search across your orders, your exceptions, your financials all in one place. Sound good?
- Lieke Hermans NoneYeah, let's see it.
- Anya Petrova NoneGreat. So I'm going to share my screen, give me a second. OK, so this is the brain. You type in a question in plain English, and it pulls data from all your systems. So right now I'm asking it for all orders from my test data grouped by shipper with their margins. And there's the result.
- Stijn Gielen NoneSo it's talking to our WMS right there?
- Anya Petrova NoneExactly. And your CRM and your accounting system too. When you go live, it syncs every night, so every morning your brain has the freshest numbers. Takes about an hour to set up each connector.
- Lieke Hermans NoneAnd the, where do people actually use this? Do they log in somewhere?
- Anya Petrova NoneTwo ways. You get the web app: that's where you type questions, build dashboards, run reports. You also get it in Slack if you just want a quick answer. Most teams use the web for the important stuff and Slack for the day-to-day questions.
- Priya Raman NoneAnd on Growth, which is what makes sense for you, you get up to forty users. Eight connectors, so you'd plug in your WMS, CRM, Xero, maybe Slack. Plus the dashboards builder, so you can create live views on shipper margins, exception rates, whatever you need for the business.
- Stijn Gielen NoneHow long to implement?
- Priya Raman NoneEight weeks for Growth. Your team works maybe ten or twelve hours over that period setting the connectors up. We do the rest: modelling, testing, training. If you wanted to start now, we'd be live by mid-December.
- Lieke Hermans NoneOK. And then ongoing support?
- Priya Raman NoneQuarterly check-ins. One-hour response time on any issues. If you need something more hands-on, we can talk about it, but standard Growth covers you pretty well.
- Stijn Gielen NoneWhat's the cost?
- Priya Raman NoneGrowth is forty-four thousand a year. Implementation is twelve thousand. So you're at fifty-six thousand total to get going, then forty-four thousand per year.
- Lieke Hermans NoneAnd in pounds?
- Priya Raman NoneAll in GBP, yeah.
- Stijn Gielen NoneFair. What happens now?
- Priya Raman NoneI'll send a formal proposal over by the end of the week: scope, pricing, timeline. You take a look, pull in whoever else needs to see it, and we'll have another chat to answer any questions. Does that work for you?
- Lieke Hermans NoneYeah, that works. I'll get Jeroen's thoughts on the commercial side too.
- Priya Raman NonePerfect. Cheers, and speak soon.