Who they are
Insight
As at Fri 9 Oct 2026Aisha Rahman is Brackwell Freight's Operations Analyst and, since Liam Doherty left, its sole admin. She is the heaviest user and runs the Tuesday review, but she does not own the renewal, which sits with Gareth Whitlam.
Role: Operations Analyst in Manchester, CRM role admin, with a platform account created on 2023-12-05. She took over the admin role from Liam Doherty on handover on 5 Jun 2026.
Influence: she shapes day-to-day use, not the contract. On 1 Oct 2026 she said she could not speak for Gareth on the renewal.
Watch: key-person dependence. Questions rest heavily on her, and a depot dashboard rollout is the route to widening use before the 1 Dec 2026 renewal.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Brackwell Freight Ltd | Operations Analyst | admin | aisha.rahman@brackwellfreight.example |
Activity
- Upcoming
- 13 Oct 2026upcoming callBrackwell Freight Ltd / BG-Demo – Renewal
+1
- Held
- 1 Oct 2026email threadFollow-up from our QBR conversation
- 30 Sep 2026callBrackwell Freight Ltd / BG-Demo – QBR
- 23 Sep 2026ticketHow to set up dashboards for the depot teams
- 22 Jul 2026ticketNightly refresh not completing
- 21 Jul 2026ticketNightly refresh not completing
- 30 Jun 2026callBrackwell Freight Ltd / BG-Demo – Check In
- 25 Jun 2026email threadNotes and next steps after the quarterly review
- 24 Jun 2026callBrackwell Freight Ltd / BG-Demo – QBR
- 11 Jun 2026eventBG-Demo Customer Day London
+91
- 5 Jun 2026email threadHandover of the brain admin role
- 25 May 2026email threadInvitation: BG-Demo Customer Day London
- 2 Apr 2026email threadQBR follow-up and next steps
- 1 Apr 2026callBrackwell Freight Ltd / BG-Demo – QBR
- 5 Jan 2026email threadFollowing up on the QBR
- 2 Jan 2026callBrackwell Freight Ltd / BG-Demo – QBR
- 17 Nov 2025ticketSome accounts missing from search results
- 13 Nov 2025ticketHow do I set up a dashboard with a location filter?
- 11 Nov 2025ticketSalesforce connector not syncing
- 7 Jul 2025email threadFollow-up from the QBR
+1
- 4 Jul 2025callBrackwell Freight Ltd / BG-Demo – QBR
+1
- 20 Jun 2025ticketHow do I create a dashboard for our account managers?
- 10 Jun 2025ticketCalls connector stopped syncing
- 10 Apr 2025ticketData refresh delay on Tuesday operations review
- 28 Feb 2025ticketSearch and dashboard pages loading slowly
- 3 Jan 2025email threadBrackwell QBR follow-up and next steps
- 2 Jan 2025callBrackwell Freight Ltd / BG-Demo – QBR
- 17 Dec 2024ticketHow to set up a custom dashboard
- 10 Dec 2024ticketData showing several days out of date
- 23 Oct 2024ticketAccount totals not updating correctly
- 1 Jul 2024email threadFollowing up on our review: usage and next steps
+1
- 28 Jun 2024callBrackwell Freight Ltd / BG-Demo – QBR
+1
- 13 Feb 2024ticketHow to add users to the brain
- 15 Jan 2024callBrackwell Freight Ltd / BG-Demo – Training
- 11 Jan 2024callBrackwell Freight Ltd / BG-Demo – Training
- 27 Dec 2023callBrackwell Freight Ltd / BG-Demo – Onboarding
- 21 Dec 2023email threadOnboarding schedule for the brain at Brackwell
- 20 Dec 2023callBrackwell Freight Ltd / BG-Demo – Onboarding
- 18 Dec 2023email threadOnboarding: booking the connector working session
- 13 Dec 2023callBrackwell Freight Ltd / BG-Demo – Onboarding
- 7 Dec 2023email threadBrackwell kickoff: what we agreed and what I need next
+1
- 6 Dec 2023email threadOnboarding session: getting a date in the diary
- 6 Dec 2023callBrackwell Freight Ltd / BG-Demo – Kickoff
+1
- 10 Oct 2023email threadFollow-up: demo on your own data
+2
- 6 Oct 2023callBrackwell Freight Ltd / BG-Demo – Demo
+2