Sunil Kapoor
Person
Ashwell Mercer Interiors · admin
Sunil Kapoor was the admin and main day-to-day user at Ashwell Mercer Interiors, asking 52% of its questions over the last 12 months. His platform account was deactivated on 2026-08-22, when the administrators ended the contract.
Who they are
Insight
As at Fri 9 Oct 2026Sunil Kapoor was the admin and main day-to-day user at Ashwell Mercer Interiors, asking 52% of its questions over the last 12 months. His platform account was deactivated on 2026-08-22, when the administrators ended the contract.
Role: Systems and Reporting Manager and platform admin from 2024-08-23. He raised most tickets, reconciled figures against the ledger and joined every QBR.
Influence: He was a champion and the technical voice, not the budget holder. Craig Ashwell and Valerie Okon decided on renewal. Sunil said the data was sound and the gap was working habits.
Watch: He asked 63% of questions in the last 90 days, a key-person risk. His account was deactivated on 2026-08-22 and the administrators said there would be no renewal. Any later contact is a relationship, not an active account.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Ashwell Mercer Interiors | Systems and Reporting Manager | admin | sunil.kapoor@ashwellmercer.example |
Activity
- 19 Aug 2026callAshwell Mercer Interiors / BG-Demo – Check In
+1 - 28 May 2026ticketSupplier records duplicated in the brain
- 6 May 2026ticketUser access not working
- 21 Apr 2026ticketActive projects missing from the brain
- 16 Apr 2026ticketInvoice Payment Terms Query
- 7 Apr 2026email threadFollow-up from our QBR
+1 - 2 Apr 2026callAshwell Mercer Interiors / BG-Demo – QBR+1
- 31 Mar 2026ticketProject Count Mismatch in Reports
- 19 Feb 2026eventBG-Demo webinar
+31 - 14 Feb 2026email threadInvitation: BG-Demo webinar on Thursday 19 February 2026
- 5 Jan 2026email threadFollow-up from our QBR conversation
+2 - 2 Jan 2026callAshwell Mercer Interiors / BG-Demo – QBR+2
- 16 Dec 2025ticketProject connector sync has stopped
- 11 Dec 2025ticketDashboard filter not working correctly
- 19 Nov 2025ticketHow to reconcile variations with invoices
- 21 Oct 2025ticketHow to set up dashboard joins across project and finance data
- 2 Oct 2025email threadFollow-up from our QBR: usage and next steps+1
- 1 Oct 2025callAshwell Mercer Interiors / BG-Demo – QBR+1
- 31 Jul 2025email threadSupport follow-up on your open ticket
- 30 Jul 2025ticketProject revenue dashboard calculation timeout
- 16 Jul 2025ticketAccess permissions issue for new team members
- 7 Jul 2025email threadFollow-up from the QBR: usage and next steps+1
- 4 Jul 2025callAshwell Mercer Interiors / BG-Demo – QBR+1
- 2 Jul 2025ticketData quality issue: project revenue records
- 10 Apr 2025email threadFollow-up from the QBR+1
- 9 Apr 2025callAshwell Mercer Interiors / BG-Demo – QBR+1
- 3 Jan 2025email threadFollowing up on our QBR call+1
- 2 Jan 2025callAshwell Mercer Interiors / BG-Demo – QBR+1
- 15 Oct 2024ticketDuplicate client records
- 14 Oct 2024callAshwell Mercer Interiors / BG-Demo – Training
- 3 Oct 2024callAshwell Mercer Interiors / BG-Demo – Onboarding
- 30 Sep 2024callAshwell Mercer Interiors / BG-Demo – Onboarding
- 27 Sep 2024email threadOnboarding schedule and access for the remaining connectors
- 23 Sep 2024callAshwell Mercer Interiors / BG-Demo – Onboarding
- 20 Sep 2024email threadOnboarding: next steps after today's call
- 17 Sep 2024email threadBooking the next onboarding session
- 16 Sep 2024callAshwell Mercer Interiors / BG-Demo – Onboarding
- 11 Sep 2024email threadOnboarding session: new time
- 5 Sep 2024callAshwell Mercer Interiors / BG-Demo – Onboarding
- 2 Sep 2024email threadKickoff follow-up and next steps+1
- 30 Aug 2024callAshwell Mercer Interiors / BG-Demo – Kickoff+1
- 28 Aug 2024email threadBooking the next onboarding session
- 17 Jun 2024email threadAshwell Mercer demo: what we covered and what comes next
+1 - 17 Jun 2024callAshwell Mercer Interiors / BG-Demo – Demo+1