Tomasz Wiśniewski
Person
Vellacott Payments · champion
Head of Partnerships Operations at Vellacott Payments, the CRM champion and a platform admin. He drives day-to-day use of the brain and is the main voice at check-ins, but commercial terms sit with Philippa Gore and finance.
Who they are
Insight
Current to 12 Oct 26Head of Partnerships Operations at Vellacott Payments, the CRM champion and a platform admin. He drives day-to-day use of the brain and is the main voice at check-ins, but commercial terms sit with Philippa Gore and finance.
Role: Tomasz is the CRM-recorded champion and has been a platform admin since 10 Jul 2025. He has pushed for one whole-client view across partnerships, merchant onboarding and complaints.
Influence: He judges operational fit and shapes rollout, but leaves price to Philippa Gore. On 5 Oct 2026 he again said commercial terms sit with finance and legal.
Watch: On 10 Aug 2026 he tied a usage dip to two high priority tickets. Questions concentrate on him and two colleagues, and on 20 Jul 2026 he had not named a deputy or a third admin.
CRM records
| Organisation | Title | Role | |
|---|---|---|---|
| Vellacott Payments | Head of Partnerships Operations | champion | tomasz.wisniewski@vellacott.example |
Activity
- 5 Oct 2026callVellacott Payments / BB-Demo – Check In
- 28 Sep 2026email_threadFinding a time for our next check-in
- 3 Sep 2026ticketUrgent: key connector not syncing
- 10 Aug 2026callVellacott Payments / BB-Demo – Check In
- 31 Jul 2026email_threadBooking our next check-in
- 21 Jul 2026email_threadFollow-up from our QBR
- 20 Jul 2026callVellacott Payments / BB-Demo – Qbr
- 16 Jul 2026eventBB-Demo webinar
+38 - 22 Apr 2026callVellacott Payments / BB-Demo – Renewal
+2 - 10 Apr 2026dealVellacott Payments – Renewal
- 23 Mar 2026ticketFeature request: bulk status updates for merchants
- 19 Mar 2026eventBB-Demo webinar
+34 - 13 Mar 2026ticketDuplicate partner records in the brain
- 21 Jan 2026email_threadFollow-up from the QBR+1
- 20 Jan 2026callVellacott Payments / BB-Demo – Qbr+1
- 7 Jan 2026ticketDuplicate contact records
- 17 Dec 2025callVellacott Payments / BB-Demo – Proposal
- 10 Dec 2025email_threadTime to walk through the proposal
- 9 Dec 2025dealVellacott Payments – Expansion
- 4 Dec 2025ticketSlow page load times
- 11 Nov 2025ticketBrain queries returning old data
- 17 Oct 2025callVellacott Payments / BB-Demo – Training
- 16 Oct 2025callVellacott Payments / BB-Demo – Onboarding
- 9 Oct 2025callVellacott Payments / BB-Demo – Onboarding
- 1 Oct 2025callVellacott Payments / BB-Demo – Onboarding
- 23 Sep 2025ticketFeature request
- 19 Sep 2025callVellacott Payments / BB-Demo – Onboarding
- 5 Sep 2025callVellacott Payments / BB-Demo – Onboarding
- 15 Aug 2025ticketHow do I build a dashboard showing complaints by client?
- 15 Aug 2025callVellacott Payments / BB-Demo – Onboarding
- 8 Aug 2025ticketAdd client labelling feature
- 6 Aug 2025callVellacott Payments / BB-Demo – Onboarding
- 1 Aug 2025callVellacott Payments / BB-Demo – Onboarding
- 25 Jul 2025callVellacott Payments / BB-Demo – Onboarding
- 17 Jul 2025callVellacott Payments / BB-Demo – Kickoff+1
- 10 Jul 2025email_threadKickoff scheduling for the brain implementation
- 30 Apr 2025email_threadVellacott Payments: proposal follow-up
- 28 Apr 2025callVellacott Payments / BB-Demo – Proposal
- 17 Apr 2025email_threadProposal walkthrough: finding a time
- 27 Mar 2025email_threadFollowing up on the demo
+1 - 27 Mar 2025callVellacott Payments / BB-Demo – Demo+1
- 19 Mar 2025email_threadDemo on your data: scheduling
- 28 Feb 2025email_threadFollow-up from our discovery session
- 26 Feb 2025callVellacott Payments / BB-Demo – Discovery
- 25 Feb 2025eventRevenue leaders roundtable
+24 - 24 Feb 2025email_threadDiscovery call: finding a time
- 4 Feb 2025email_threadRevenue leaders roundtable in London, 25 Feb 2025
- 24 Jan 2025dealVellacott Payments – New
