Feature request: bulk status updates for merchants
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Vellacott Payments · Feature request: bulk status updates for merchants
Tomasz Wiśniewski requested a bulk action feature to speed up merchant status updates in the dashboard. Bethan Lister clarified the requirement and escalated to the product team with an expected two-week response.
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What this says
Current to 11 Oct 26Tomasz Wiśniewski requested a bulk action feature to speed up merchant status updates in the dashboard. Bethan Lister clarified the requirement and escalated to the product team with an expected two-week response.
The customer uses the dashboard builder to manage merchant onboarding cohorts and hit a productivity limit updating statuses one by one. Bethan Lister's clarifying question (same status vs different statuses) showed sound requirements gathering. The escalation to product sprint planning is appropriate. Watch: This signals active dashboard adoption and investment. Quick delivery of this enhancement could strengthen the renewal and support an upsell argument.
Details
Updated 9 Oct 26Trail
created · Tomasz Wiśniewski 23 Mar 2026 12:55Would it be possible to add a bulk action feature to the dashboard? Currently we're updating merchant statuses one by one, which takes a long time when we're processing a large cohort of merchants. Being able to select multiple and update them in a single action would speed things up significantly.- public_reply · Bethan Lister 23 Mar 2026 16:05Great idea. Bulk actions would save your team a lot of time. Just so I've got this right, are you updating all of them to the same status at once, or different statuses in a single operation?
- public_reply · Tomasz Wiśniewski 24 Mar 2026 10:22Same status. We move merchants through onboarding cohorts and each cohort gets a status. Right now it's one by one, but being able to select multiple and set the status would be much faster.
- public_reply · Bethan Lister 24 Mar 2026 13:24Perfect, that fits well with the dashboard builder capabilities. I've passed this to the product team and they'll discuss it at sprint planning. You should hear back within a couple of weeks with a timeline.
- status_change · 30 Mar 2026 23:59